ZipRecruiter

Log In

1

Service Manager Jobs in Reston, VA (NOW HIRING)

PIVOT Workforce

Service Manager

Gaithersburg, MD · On-site

Service Manager Location: Gaithersburg, MD Job Summary: Are you passionate about leading commercial HVAC service teams and delivering exceptional customer experiences. HVAC Service Managers act as ...

Miller Electric Company

Service Manager

Lanham, MD · On-site

Job Summary Electrical Service Manager Position Overview The Electrical Service Manager is responsible for overseeing the daily operations of the electrical service department, ensuring high-quality ...

Miller Electric Company

Service Manager

Lanham, MD

Job Summary Electrical Service Manager Position Overview The Electrical Service Manager is responsible for overseeing the daily operations of the electrical service department, ensuring high-quality ...

Ox & Olive

Service Manager

Washington, DC

$65K - $80K/yr

Service Manager Location: Georgetown, Washington DC Establishment: Ox and Olive Steakhouse The Opportunity We've just opened our doors, and the sizzle is already real. [Insert Steakhouse Name] is ...

Ellie Bird

Service Manager

Falls Church, VA

$55K - $70K/yr

We are looking to add a Service Manager to our growing restaurant. The ideal candidate will be passionate about hospitality, highly motivated, and have a keen eye for detail. We offer health and ...

Roda

Service Manager

Rockville, MD · On-site

$90K - $100K/yr

We are looking to hire a Service Manager to manage day-to-day operations at Roda. The ideal candidate will have a "start-up" mentality, thrive in a fast-paced environment, have demonstrated ...

Big Bear Cafe

Service Manager

Washington, DC · On-site

$65K - $75K/yr

We are seeking an experienced and motivated Service Manager to help lead day-to-day operations and support the General Manager in driving team performance, guest satisfaction, and operational ...

Logan's Roadhouse

Service Manager

Manassas, VA · On-site

The Service Manager will strive to deliver exceptional customer service while monitoring guest satisfaction and developing ways to improve the dining experience. The Service Manager will work to ...

Cintas

Service Manager

Landover, MD

$82.96K - $110.31K/yr

Requisition Number: 225443 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...

THE DONALDSON GROUP

Service Manager

Silver Spring, MD

$35.19/hr

Service Manager Full-time Silver Spring, MD Salary: $33-$35 per hour At Donaldson, we don't just maintain buildings- we create communities that people are proud to call home. If you take pride in ...

Trek Bicycle

Service Manager

Fairfax, VA · On-site

$24 - $26/hr

Job Location Trek Store Fairfax Summary As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions relating ...

Trek Bikes

Service Manager

Fairfax, VA

$24 - $26/hr

Job LocationTrek Store Fairfax Summary As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions relating ...

Cintas

Service Manager

Landover, MD · On-site

$82.96K - $110.31K/yr

Requisition Number: 225443 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...

Bridgestone Americas, Inc.

Service Manager

Triangle, VA · On-site

$19.57 - $29.36/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Orkin

Service Manager

Fairfax, VA · On-site

$65K - $75K/yr

Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills ...

The Contractor Consultants

Service Manager

Lorton, VA

$75K - $115K/yr

Service Manager - Lead High-End Residential Pool Renovations and Construction Job Overview: * Company: Beltway Pools. * Salary/Pay Rate: $75,000 - $115,000 per year (based on experience) * Location:

next page

Showing results 1-20

People also search for

All JobsService JobsService Manager JobsService Manager Jobs in Reston, VA

Service Manager information

See Reston, VA salary details

$34.3K

$72.8K

$123.3K

How much do service manager jobs pay per year?

As of May 30, 2026, the average yearly pay for service manager in Reston, VA is $72,794.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,100.00 and $83,700.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

More about Service Manager jobs
What are the most commonly searched types of Service jobs in Reston, VA? The most popular types of Service jobs in Reston, VA are:
What job categories do people searching Service Manager jobs in Reston, VA look for? The top searched job categories for Service Manager jobs in Reston, VA are:
What cities near Reston, VA are hiring for Service Manager jobs? Cities near Reston, VA with the most Service Manager job openings:
Service Manager jobs near you

Service Manager

PIVOT Workforce

Gaithersburg, MD • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Job Description Job Title: Service Manager Location: Gaithersburg, MD Job Summary: Are you passionate about leading commercial HVAC service teams and delivering exceptional customer experiences. HVAC Service Managers act as champions for our clients brand, they collaborate with teammates and demonstrate to the community their company values. Service Managers direct day-to-day field service operations and are responsible for much more.

Service Managers are in the field with Technicians on a daily basis - coaching, teaching, and engaging at a high level to help drive an exceptional safety culture, deliver unbelievable customer care, talent development and business growth. Who We Are: Our client specializes in multiple trades including New Construction, Mechanical Service, Industrial Refrigeration, Special Projects, and Manufacturing. With over 50 years of service, they are dedicated to their people, culture, and business.

Perks of Joining: Competitive salary, annual bonus opportunity & potential sign on bonus. Company vehicle or auto allowance and gas card Career development and progression 401(k) plan with company match PTO and paid holidays Excellent medical, dental, life, vision, and disability benefits Employee Assistance Program Employee referral incentives A Day in the Life: Ensure Technicians are equipped for their tasks with a focus on safety Act as a dynamic leader, motivating your team, in the field several days a week Promote a culture where safety is the top priority Inspect job sites for compliance, quality control, and customer satisfaction Lead a team of Service Technicians in a fast-paced environment Drive operational excellence by helping your technicians solve complex customer issues Support Administration, Service Coordinators, and Sales teams Develop and maintain relationships with customers, identifying service needs and creating estimates Focus on team development through coaching and teaching and driving our apprenticeship program What We Are Looking For: Experience in building high-performing service teams Commercial HVACR service experience Industry-related Service Manager or Service Supervisor experience Ability to develop HVAC maintenance and service estimates Excellent communication, interpersonal, and customer service skills Strong problem-solving and critical thinking abilities High energy and adaptability for a dynamic workload Professional demeanor and positive attitude Inspire and motivate team members EOE M/F/Disability/Vet

Apply