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Service Manager Jobs in Reston, VA (NOW HIRING)

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Service Manager

Arlington, VA Β· On-site

$75K - $85K/yr

We have an immediate opening for a Regional Service Manager based out of Arlington, VA, covering the Mid-Atlantic region. This position will be responsible for managing a team of Service Technicians ...

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Service Manager

Arlington, VA Β· On-site

$75K - $85K/yr

We have an immediate opening for a Regional Service Manager based out of Arlington, VA, covering the Mid-Atlantic region. This position will be responsible for managing a team of Service Technicians ...

Be Seen First

Service Manager

Arlington, VA Β· On-site

$75K - $85K/yr

We have an immediate opening for a Regional Service Manager based out of Arlington, VA, covering the Mid-Atlantic region. This position will be responsible for managing a team of Service Technicians ...

Service Manager Location: Gaithersburg, MD Job Summary: Are you passionate about leading commercial HVAC service teams and delivering exceptional customer experiences. HVAC Service Managers act as ...

The Woodbridge Service Manager is responsible for overseeing the operations of the service departments daily, to ensure that all repairs and customer service interactions are of the highest quality.

We are looking to hire a Service Manager to manage day-to-day operations at Roda. The ideal candidate will have a "start-up" mentality, thrive in a fast-paced environment, have demonstrated ...

Service Manager

Rockville, MD Β· On-site

$90K - $100K/yr

We are looking to hire a Service Manager to manage day-to-day operations at Roda. The ideal candidate will have a "start-up" mentality, thrive in a fast-paced environment, have demonstrated ...

The Service Manager is responsible to meet or exceed Service department goals at a branch. The SM directly supervises District Managers and has ultimate responsibility for the success of the Service ...

The Service Manager is responsible to meet or exceed Service department goals at a branch. The SM directly supervises District Managers and has ultimate responsibility for the success of the Service ...

Service Manager

Alexandria, VA Β· On-site

$90K/yr

The Service Manager is responsible to meet or exceed Service department goals at a branch. The SM directly supervises District Managers and has ultimate responsibility for the success of the Service ...

The Service Manager is responsible to meet or exceed Service department goals at a branch. The SM directly supervises District Managers and has ultimate responsibility for the success of the Service ...

The Service Manager is responsible to meet or exceed Service department goals at a branch. The SM directly supervises District Managers and has ultimate responsibility for the success of the Service ...

Role Overview As the Service Manager, you are responsible for leading the maintenance team and ensuring the physical integrity, safety, and overall functionality of a multimilliondollar multifamily ...

Service Manager

Rockville, MD Β· On-site

$90K - $100K/yr

We are looking to hire a Service Manager to manage day-to-day operations at Roda. The ideal candidate will have a "start-up" mentality, thrive in a fast-paced environment, have demonstrated ...

As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions relating to workflow, staffing of mechanics, and ...

As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions relating to workflow, staffing of mechanics, and ...

Role Overview As the Service Manager, you are responsible for leading the maintenance team and ensuring the physical integrity, safety, and overall functionality of a multimillion-dollar multifamily ...

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Service Manager information

See Reston, VA salary details

$34.3K

$72.8K

$123.3K

How much do service manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for service manager in Reston, VA is $72,794.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,100.00 and $83,700.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What are the most commonly searched types of Service jobs in Reston, VA?

The most popular types of Service jobs in Reston, VA are:

What are popular job titles related to Service Manager jobs in Reston, VA?

For Service Manager jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Reston, VA look for?

The top searched job categories for Service Manager jobs in Reston, VA are:

What cities near Reston, VA are hiring for Service Manager jobs?

Cities near Reston, VA with the most Service Manager job openings:

Infographic showing various Service Manager job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $72,794 per year, or $35 per hour.

Service Manager

Arlington, VA β€’ On-site

Rockstar Recruiting
Recruiting and Staffing ServicesΒ β€’Β 11 - 50 employees

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

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Job description

We have an immediate opening for a Regional Service Manager based out of Arlington, VA, covering the Mid-Atlantic region. This position will be responsible for managing a team of Service Technicians performing repairs and maintenance on Air Products and supporting Fire Departments throughout the region. The Regional Service Manager will also work closely with customers to ensure their service needs are being met.


Most of our Service Technicians are mobile and utilize company vehicles. The Service Manager will also be responsible for ensuring the fleet of service vehicles is properly maintained and operating effectively.


We are ideally looking for someone with previous Service Management experience in a related field, such as Mechanics, HVAC, or a similar service-based industry. This role is with a large, growing company that can offer a great deal of career growth and long-term opportunity.

Company Description

Rockstar Recruiting is the most successful recruiting company in North America for Skilled Trades roles with a focus on Service Technician, Industrial Management, Sales, Mechanics, Auto Mechanics, Fire Protection, HVAC, Millwrights and Plumbing positions. We partner closely with candidates to ensure the right fit. We work hard to secure the best offer, with the best opportunities, helping skilled trades professionals advance in their careers.


Rockstar Mechanics logo

About Rockstar Mechanics

Sourced by ZipRecruiter

Rockstar Recruiting started in 2018 over a breakfast meeting between two recruiters, introduced through a mother-in-law. By the time the eggs arrived, it was clear they both shared a passion for recruiting, had similar beliefs as to how the job should be done, and most importantly, each had a problem that the other could solve. The company has continued to grow: millwrights and fire protection recruiting were added to with dedicated recruiters on each team. Through the company’s growth, the team has remained true to their goals of doing the job the right way.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Georgetown, ON, CA

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