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Service Manager Jobs in Utah (NOW HIRING)

Riverton Acura

SERVICE MANAGER

Murray, UT · On-site

Service Manager -- Riverton Acura Location: Murray, Utah Department: Service Employment Type: Full-Time Compensation: Competitive, based on experience About Us Riverton Acura is growing, and we're ...

Riverton Acura

SERVICE MANAGER

Murray, UT · On-site

Service Manager - Riverton Acura Location: Murray, Utah Department: Service Employment Type: Full-Time Compensation: Competitive, based on experience About Us Riverton Acura is growing, and we're ...

Riverton Acura

SERVICE MANAGER

Murray, UT · On-site

$90 - $130/hr

Service Manager -- Riverton Acura Location: Murray, Utah Department: Service Employment Type: Full-Time Compensation: Competitive, based on experience About Us Riverton Acura is growing, and we're ...

Heritage Ford of Tremonton

Service Manager

Tremonton, UT · On-site

$65 - $90/hr

Service Manager Heritage Motor Company of Tremonton | Tremonton, UT | Full-Time About Us Heritage Motor Company of Tremonton is a CDJR and Ford dealership with a proven record of excellence serving ...

Heritage CDJR of Logan

Service Manager

Logan, UT · On-site

Service Manager Heritage Chrysler Dodge Jeep Ram of Logan Logan, Utah | Full-Time Leadership Position Lead a Modern Service Operation in a Brand-New Facility Heritage Chrysler Dodge Jeep Ram of Logan ...

Heritage CDJR of Logan

Service Manager

Logan, UT

Service Manager Heritage Chrysler Dodge Jeep Ram of Logan Logan, Utah | Full-Time Leadership Position Lead a Modern Service Operation in a Brand-New Facility Heritage Chrysler Dodge Jeep Ram of Logan ...

Heritage CDJR of Logan

Service Manager

Logan, UT · On-site

Service Manager Heritage Chrysler Dodge Jeep Ram of Logan Logan, Utah | Full-Time Leadership Position Lead a Modern Service Operation in a Brand-New Facility Heritage Chrysler Dodge Jeep Ram of Logan ...

Heritage CDJR of Logan

Service Manager

Logan, UT · On-site

Service Manager Heritage Chrysler Dodge Jeep Ram of Logan Logan, Utah | Full-Time Leadership Position Lead a Modern Service Operation in a Brand-New Facility Heritage Chrysler Dodge Jeep Ram of Logan ...

Workstream

Service Manager

Salt Lake City, UT · On-site

$70 - $90/hr

This isn't just another Service Manager job... this is a career‑defining opportunity with a company that truly values its people. At Team Karl Malone , you don't just manage a department--you lead ...

New

Sunbelt Rentals

Service Manager

Provo, UT · On-site

$64K - $76K/yr

Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to: * Develop a career track * Leverage your current skills while developing new skills * Work with an ...

Fleetpride

Service Manager

Salt Lake City, UT · On-site

$80 - $120/hr

The Service Manager is responsible for supervising and coordinating the activities of service operations, managing the overall performance of all areas of the Service Center including P&L, equipment ...

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Service Manager information

See Utah salary details

$30K

$63.7K

$107.9K

How much do service manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for service manager in Utah is $63,699.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,300.00 and $73,300.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Utah?

The most popular types of Service jobs in Utah are:

What are popular job titles related to Service Manager jobs in Utah?

For Service Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Utah look for?

The top searched job categories for Service Manager jobs in Utah are:

What cities in Utah are hiring for Service Manager jobs?

Cities in Utah with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $63,699 per year, or $30.6 per hour.

SERVICE MANAGER

Riverton Acura

Murray, UT • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 8 days ago

Job description

Service Manager — Riverton Acura

Location: Murray, Utah Department: Service Employment Type: Full-Time Compensation: Competitive, based on experience

About Us

Riverton Acura is growing, and we're looking for a Service Manager who leads from the front. This is a chance to build and run a service department the right way — with a strong team, high standards, and real accountability. If you're currently a Service Advisor or Assistant Service Manager ready to step into the top seat, we want to hear from you.

What You'll Do

  • Lead, coach, and hold the service team accountable — advisors, technicians, and support staff
  • Build a culture of hard work, teamwork, and customer-first service
  • Own department KPIs: CP hours per RO, effective labor rate, fixed absorption, CSI, and technician efficiency
  • Manage day-to-day workflow, scheduling, and dispatch to keep the shop running efficiently
  • Recruit, train, and develop advisors and technicians; build a bench for future growth
  • Handle customer escalations with professionalism and a solutions mindset
  • Manage service operations through Dealertrack DMS
  • Partner with Parts and Sales leadership to support overall fixed ops performance
  • Ensure compliance with Acura/AHM service standards and warranty procedures

What We're Looking For

  • Proven leadership ability — someone who can build, motivate, and hold a team accountable
  • Strong work ethic and a hands-on, lead-by-example approach
  • Experience as a Service Advisor or Assistant Service Manager; dealership service department background required
  • Working knowledge of Dealertrack DMS preferred
  • Solid understanding of service department KPIs and how to drive them
  • Excellent communication and customer service skills
  • Ability to thrive in a fast-paced, high-accountability environment
  • Acura or import brand experience a plus, but not required

Benefits

  • Health, dental, and vision insurance
  • 401(k) with company match
  • Christmas savings match program
  • Employee purchase/service/parts/vehicle savings

Riverton Acura is an equal opportunity employer.

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