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Senior Service Jobs in Utah (NOW HIRING)

DESIGN HIRE LLC

Be Seen First

Sr Service Technician

Salt Lake City, UT · On-site

$30 - $35/hr

Diagnose, service, maintain, and repair residential heating, cooling, ventilation, and refrigeration systems. * Inspect equipment, identify the source of system failures, and provide customers with ...

DESIGN HIRE LLC

Be Seen First

Sr Service Technician

Salt Lake City, UT · On-site

$30 - $35/hr

Diagnose, service, maintain, and repair residential heating, cooling, ventilation, and refrigeration systems. * Inspect equipment, identify the source of system failures, and provide customers with ...

Executech

Senior IT Service Engineer

Salt Lake City, UT · On-site +1

$80K - $110K/yr

Role Summary The Senior Service Engineer is the highest level of escalation within reactive support. This role resolves complex, high-impact issues, leads technical response during major incidents ...

Xylem

Senior Driver Technician

Salt Lake City, UT · On-site

The Senior Driver Technician will be responsible for safe operation of a DOT regulated vehicle ... This role initiates and executes field service activities at customer sites in a safe and efficient ...

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Showing results 1-20

All JobsService JobsSenior Service JobsSenior Service Jobs in Utah

Senior Service information

See Utah salary details

$22.8K

$73.1K

$148.8K

How much do senior service jobs pay per year?

As of Jul 26, 2026, the average yearly pay for senior service in Utah is $73,091.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,800.00 and $93,800.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Senior Service professionals, and how can they effectively address them?

Senior Service professionals often encounter challenges such as managing complex client needs, overseeing junior staff, and ensuring high-quality service delivery under tight deadlines. Balancing operational efficiency with personalized service requires strong time-management and communication skills. Effective leaders in this role proactively foster teamwork, provide mentorship, and implement continuous process improvements to address these challenges and maintain client satisfaction.

What are the key skills and qualifications needed to thrive as a Senior Service professional, and why are they important?

To thrive as a Senior Service professional, you need extensive experience in customer service, problem-solving abilities, and often a relevant degree or equivalent experience. Familiarity with CRM systems, ticketing platforms, and industry-specific software is typically required, along with any certifications related to service management. Leadership, conflict resolution, and excellent communication are crucial soft skills that distinguish top performers in this role. These skills are vital for managing complex service issues, guiding teams, and ensuring high levels of client satisfaction.

What is a Senior Service?

A Senior Service typically refers to a professional who oversees and manages customer service operations at an advanced level. This role involves supervising service teams, resolving complex customer issues, and implementing strategies to improve service quality and efficiency. Senior Service professionals also train junior staff, analyze service data, and work closely with management to align service standards with company goals. Their experience and leadership are essential in maintaining high levels of customer satisfaction and operational excellence.

What is the difference between Senior Service vs Customer Service Representative?

AspectSenior ServiceCustomer Service Representative
Required CredentialsExperience in service roles, possibly certifications in customer service or related fieldsHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, service departments, client-facing rolesCall centers, retail, online support
Employer & Industry UsageService industries, corporate support teamsRetail, telecommunications, hospitality
Common Search & ComparisonSenior Service vs Customer Service Representative

Senior Service roles typically require more experience and may involve handling complex customer issues, mentoring junior staff, and overseeing service processes. Customer Service Representatives focus on assisting customers with basic inquiries and support. The senior position often involves leadership responsibilities, while the representative role emphasizes direct customer interaction.

What are the most commonly searched types of Service jobs in Utah? The most popular types of Service jobs in Utah are:
What cities in Utah are hiring for Senior Service jobs? Cities in Utah with the most Senior Service job openings:
Senior Service jobs near you
Infographic showing various Senior Service job openings in Utah as of July 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $73,091 per year, or $35.1 per hour.

Sr Service Technician

Design Hire LLC

Salt Lake City, UT

$30 - $35/hr

Full-time

Posted 4 days ago

Job description


We are supporting a well-established, locally owned HVAC company known for honest service, quality workmanship, and strong customer relationships. This is a customer-facing position for an experienced technician who takes pride in solving problems, communicating clearly, and helping homeowners make informed decisions.


Approximately 85% of the work will support residential customers, with the remaining 15% involving light commercial systems. This is an opportunity to build a long-term career with a growing organization that offers training, advancement, and potential ownership opportunities for the right individual.


Key Responsibilities

  • Diagnose, service, maintain, and repair residential heating, cooling, ventilation, and refrigeration systems.
  • Inspect equipment, identify the source of system failures, and provide customers with clear repair or replacement recommendations.
  • Present service options professionally while following the company’s established customer service and sales process.
  • Document findings, recommendations, completed work, and customer communication accurately within the company’s service management system.
  • Assist with HVAC installations, light commercial service, and related plumbing work when additional field support is needed.


Qualifications

  • At least three years of HVAC service experience, preferably supporting residential heating and air conditioning systems.
  • Working knowledge of furnaces, air conditioners, heat pumps, refrigeration systems, thermostats, and related electrical and mechanical components.
  • Professional appearance and the ability to communicate effectively with customers in person, over the phone, and through email.
  • Clean driving record and the ability to travel to customer locations within approximately 75 miles of Salt Lake City.
  • Self-sufficient and comfortable independently diagnosing problems, completing repairs, and managing assigned service calls.
  • Experience using ServiceTitan or a comparable field service management platform is preferred.
  • Nexstar Network training or similar customer service and sales training is beneficial.
  • Universal EPA certification, plumbing experience, and any applicable HVAC master, journeyman, or contractor licenses are strongly preferred.


What We Offer

  • Company vehicle provided after successful completion of the initial training and evaluation period.
  • Established internal training and customer service processes.
  • A balanced mix of service, troubleshooting, customer consultation, and occasional installation work.
  • Opportunity to join a locally respected team focused on honesty, communication, and dependable workmanship.
  • Long-term advancement potential, including possible future ownership opportunities for a proven team member.


Equal Employment Opportunity Statement

Design Hire is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.


Employment Eligibility: If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.