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Service Manager Jobs in Quebec (NOW HIRING)

WCTractor

Service Manager Overview At WCTractor, our Service Managers are trusted leaders who keep our reputation as an industry leader running strong. If you take pride in leading a team, solving problems ...

Pattersoncompanies

Service Manager

Montreal, QC · On-site

Job Summary As the Technical Service Manager, you will supervise service staff and act as a technical liaison between several members of the service, sales and executive teams. You will be ...

Morson Talent

Service Manager

Montreal, QC · On-site

$90K - $105K/yr

Service Manager Reporting to the Director of Operations, the Service Manager is responsible for the overall leadership, coordination, and performance of the Technical Services function. The role ...

Rairdon Auto Group

CA$124K - CA$240K/yr

SERVICE MANAGER Rairdon Auto Group | High Volume | High Opportunity If you thrive in a fast-paced, customer-focused environment and know how to lead a service team -- we want to talk to you. We're a ...

JP Recruitment

Service Manager - 1861598

Quebec, QC · On-site

$90K - $130K/yr

A market leader in the HVAC industry is looking for a Service Manager in the Ottawa/Montreal/Quebec City region. You will be leading a team of service technicians and service call centre employees in ...

Motorola

Software Customer Service Manager

Quebec, QC · On-site +1

CA$100K - CA$135K/yr

The Software Customer Service Manager position resides in Deployment, Managed & Support Services organizion. This role is responsible for the day-to-day management of the customer services contracts ...

Motorola

Software Customer Service Manager

Gatineau, QC · On-site

CA$100K - CA$135K/yr

The Software Customer Service Manager position resides in Deployment, Managed & Support Services organizion. This role is responsible for the day-to-day management of the customer services contracts ...

My Melrose

PT Service Manager

Corpus Christi, TX · On-site

The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions ...

Walmart

(CAN) Customer Service Manager

Baie-comeau, QC

CA$19.55/hr

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...

Walmart

(CAN) Customer Service Manager

Lac-megantic, QC

CA$19.55/hr

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...

Metso Outotec

Field Service Manager - BDH

Montreal, QC · On-site

Job posting end date: 09/25/2026 Introduction We are looking for a Manager - Field Service Benefication to join our Market Area North and Central America Services team . In this role, you will lead ...

Cineplex

The Service Manager (SM) shall work to ensure policies, procedures and standards are being followed and adhered to in all guest facing and culinary areas within their location. Responsibilities shall ...

Jungheinrich UK

Field Service Engineer

Wakefield, QC · On-site

To assist the Area Service Manager by ensuring that defined site performance goals and standards are being met on their sites. * Repair and preventative maintenance of materials handling and ...

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All JobsService JobsService Manager JobsService Manager Jobs in Quebec

Service Manager information

See Quebec salary details

$25K

$60.1K

$96.5K

How much do service manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for service manager in Quebec is $60,138.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $72,000.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Quebec?

The most popular types of Service jobs in Quebec are:

What are popular job titles related to Service Manager jobs in Quebec?

For Service Manager jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Quebec look for?

The top searched job categories for Service Manager jobs in Quebec are:

What cities in Quebec are hiring for Service Manager jobs?

Cities in Quebec with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $60,138 per year, or $28.9 per hour.

Service Manager

WCTractor

On-site

Full-time

Retirement

Re-posted 29 days ago

Job description

Service Manager Overview

At WCTractor, our Service Managers are trusted leaders who keep our reputation as an industry leader running strong. If you take pride in leading a team, solving problems, and delivering top-tier customer service, we want to talk to you. We offer a competitive salary, a comprehensive benefits package, and a 401(k) match, plus the chance to grow with a company that's been family-owned since 1939.

What You'll Do

As a Service Manager, you'll oversee all service operations at your location, partnering across departments to keep both internal and external customers satisfied while growing profitable service labor sales. You'll lead, coach, and develop your team to deliver the level of service WCTractor is known for.

Responsibilities include, but are not limited to:

  • Drive overall customer satisfaction and hold your department to that standard
  • Build and maintain effective Service Department processes that keep customers coming back
  • Communicate clearly within your department and across other store departments
  • Lead the rollout of best practices and train your team to execute them consistently
  • Complete reports and documentation tied to work assignments
  • Stay current on agricultural and light construction equipment through ongoing training
  • Champion a culture of safety, following all safety guidelines and requirements

What You Bring

  • High school diploma or equivalent
  • Previous supervisory or management experience
  • Strong mechanical aptitude
  • Excellent communication and interpersonal skills
  • Solid computer skills
  • Valid driver's license
  • Ability to lift up to 75 lbs. and push/pull up to 150 lbs. multiple times per day


Why WCTractor

Our mission is to be the best in the eyes of our customers, employees, community, and industry, reflecting honesty, integrity, and Christian values in everything we do.

Washington County Tractor, Inc. got its start in 1939 as a Ford tractor dealership in Brenham, Texas. Today, WCTractor is a proud Kubota dealer serving Central and East Texas, offering agricultural, construction, and lawn and garden equipment, utility vehicles, and trailers. Through the decades, several local families, including the Cades, Kankels, Quinns, Koehnes, Jensens, and now the Wackmans, have owned and led the company, and that active local family ownership continues to drive our mission forward every day.

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