For our branch located in Vars we are looking for a service manager . Salary : 85 000$ to 100 000$/year Terapro b enefits * Defined contribution pension plan; * Advantageous group insurance (life ...
For our branch located in Vars we are looking for a service manager . Salary : 85 000$ to 100 000$/year Terapro b enefits * Defined contribution pension plan; * Advantageous group insurance (life ...
Requisition Number : 231129 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...
Requisition Number : 231129 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...
Become a service manager Are you curious to learn more about food, are you motivated and resourceful? In your family you are considered the one who plans and coordinates activities? Then this job ...
Become a service manager Are you curious to learn more about food, are you motivated and resourceful? In your family you are considered the one who plans and coordinates activities? Then this job ...
Service Manager
$90K - $105K/yr
Service Manager Reporting to the Director of Operations, the Service Manager is responsible for the overall leadership, coordination, and performance of the Technical Services function. The role ...
Service Manager
$90K - $105K/yr
Service Manager Reporting to the Director of Operations, the Service Manager is responsible for the overall leadership, coordination, and performance of the Technical Services function. The role ...
Service Manager - 1861598
Quebec, QC · On-site
$90K - $130K/yr
A market leader in the HVAC industry is looking for a Service Manager in the Ottawa/Montreal/Quebec City region. You will be leading a team of service technicians and service call centre employees in ...
Quick apply
Service Manager - 1861598
Quebec, QC · On-site
$90K - $130K/yr
A market leader in the HVAC industry is looking for a Service Manager in the Ottawa/Montreal/Quebec City region. You will be leading a team of service technicians and service call centre employees in ...
Merchandising Service Manager
Laval, QC · On-site
The Merchandising Service Manager (MSM) is primarily responsible for overseeing store execution of all merchandising, project, and merchandising servicing activities and to ensure a clean, safe ...
Merchandising Service Manager
Laval, QC · On-site
The Merchandising Service Manager (MSM) is primarily responsible for overseeing store execution of all merchandising, project, and merchandising servicing activities and to ensure a clean, safe ...
Software Customer Service Manager
CA$100K - CA$135K/yr
The Software Customer Service Manager position resides in Deployment, Managed & Support Services organizion. This role is responsible for the day-to-day management of the customer services contracts ...
Software Customer Service Manager
CA$100K - CA$135K/yr
The Software Customer Service Manager position resides in Deployment, Managed & Support Services organizion. This role is responsible for the day-to-day management of the customer services contracts ...
Software Customer Service Manager
CA$100K - CA$135K/yr
The Software Customer Service Manager position resides in Deployment, Managed & Support Services organizion. This role is responsible for the day-to-day management of the customer services contracts ...
Software Customer Service Manager
CA$100K - CA$135K/yr
The Software Customer Service Manager position resides in Deployment, Managed & Support Services organizion. This role is responsible for the day-to-day management of the customer services contracts ...
(CAN) Customer Service Manager
Rimouski, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide ...
(CAN) Customer Service Manager
Rimouski, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide ...
(CAN) Customer Service Manager
Rouyn-noranda, QC · On-site
CA$19.05/hr
Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide ...
(CAN) Customer Service Manager
Rouyn-noranda, QC · On-site
CA$19.05/hr
Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide ...
CA$19.05/hr
Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide ...
CA$19.05/hr
Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide ...
(CAN) Customer Service Manager
Riviere-du-loup, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...
(CAN) Customer Service Manager
Riviere-du-loup, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...
(CAN) Customer Service Manager
Granby, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...
(CAN) Customer Service Manager
Granby, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...
(CAN) Customer Service Manager
Alma, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...
(CAN) Customer Service Manager
Alma, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...
(CAN) Customer Service Manager
Granby, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...
(CAN) Customer Service Manager
Granby, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...
(CAN) Customer Service Manager
Cowansville, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...
(CAN) Customer Service Manager
Cowansville, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...
(CAN) Customer Service Manager
Sept-iles, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...
(CAN) Customer Service Manager
Sept-iles, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...
As a Client Service Manager, you will be responsible to assist the Benefits Consultants in maintaining and exceeding the sales/service standards of clients. The tasks will involve providing daily ...
As a Client Service Manager, you will be responsible to assist the Benefits Consultants in maintaining and exceeding the sales/service standards of clients. The tasks will involve providing daily ...
Service Manager information
See Quebec salary details
$25K - $31.5K
4% of jobs
$31.5K - $38K
9% of jobs
$44.2K is the 25th percentile. Wages below this are outliers.
$38K - $44.5K
13% of jobs
$44.5K - $51K
14% of jobs
The median wage is $55.6K / yr.
$51K - $57.5K
15% of jobs
$57.5K - $64K
13% of jobs
$68.9K is the 75th percentile. Wages above this are outliers.
$64K - $70.5K
11% of jobs
$70.5K - $77K
11% of jobs
$77K - $83.5K
6% of jobs
$83.5K - $90K
3% of jobs
$90K - $96.5K
2% of jobs
$25K
$60.1K
$96.5K
How much do service manager jobs pay per year?
As of Aug 4, 2026, the average yearly pay for service manager in Quebec is $60,138.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $72,000.00 per year, depending on experience, location, and employer.
What is a service manager?
Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.
Is a service manager a stressful job?
A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
What is the difference between Service Manager vs Customer Service Supervisor?
| Aspect | Service Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are common | Often requires a high school diploma or associate degree; some roles prefer customer service certifications |
| Work Environment | Oversees service departments, manages teams, and interacts with clients in service centers or corporate offices | Supervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings |
| Employer & Industry Usage | Used across industries like automotive, IT, hospitality, and facilities management | Common in retail, telecommunications, and hospitality sectors |
The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.
What does a service manager do?
A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.
How does a service manager typically collaborate with other departments to improve customer satisfaction?
Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.
What are the key skills and qualifications needed to thrive as a service manager, and why are they important?
To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Quebec? The most popular types of Service jobs in Quebec are:
What are popular job titles related to Service Manager jobs in Quebec? For Service Manager jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Quebec look for? The top searched job categories for Service Manager jobs in Quebec are:
What cities in Quebec are hiring for Service Manager jobs? Cities in Quebec with the most Service Manager job openings:
Full-time
Re-posted 9 days ago
Job description
Terapro Construction, dealer for the renowned Case brand, distinguishes itself in the sale and maintenance of new and used construction equipment. A full range of state-of-the-art machinery is offered, including excavators, loaders, tracked dozers, graders and much more, to suit all construction project management needs.
For our branch located in Vars we are looking for a service manager.
Salary : 85 000$ to 100 000$/year
Terapro benefits- Defined contribution pension plan;
- Advantageous group insurance (life, short and long term disability, medication);
- 2 days of sick leave and 3 days for personal reasons;
- Work clothing allowance available;
- Learning and development opportunities.
- Manage and plan workloads, open and close purchase orders;
- Manage workshop technicians: schedules, health and safety compliance, development and training;
- Coordinate the section's administration: invoicing, payments, deliveries;
- Work closely with the parts and sales departments;
- Respond to and service customers.
- High school diploma or related training;
- Proven experience in the heavy equipment or automotive sector or related field;
- Experience in personnel management;
- Computer skills;
- Favors cohesion and mobilization, good ability to carry out several activities simultaneously;
- Bilingual English and French to deal with English-French speaking customers.
Terapro is committed to the principles of equity and equal employment opportunity.
We thank all those who express their interest. However, only selected candidates will be called for an interview.