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Service Director Jobs in Quebec (NOW HIRING)

Administration régionale Kativik (ARK)

DIRECTEUR SERVICE DES TRAVAUX PUBLICS MUNICIPAUX (Poste permanent à plein temps) Relevant du bureau du directeur général de l'ARK, le directeur des travaux publics municipaux supervise ...

Administration régionale Kativik (ARK)

DIRECTEUR SERVICE DES TRAVAUX PUBLICS MUNICIPAUX (Poste permanent à plein temps) Relevant du bureau du directeur général de l'ARK, le directeur des travaux publics municipaux supervise ...

Administration régionale Kativik

DIRECTEUR SERVICE DES TRAVAUX PUBLICS MUNICIPAUX (Poste permanent à plein temps) Relevant du bureau du directeur général de l'ARK, le directeur des travaux publics municipaux supervise ...

Villa Ste-Rose

Head of Service - Leisure

Laval, QC

We are looking for a Team Leader in the middle of life to join our beautiful big family at Villa Ste-Rose. Do you like to create moments of happiness for seniors? Do you like to unleash your ...

PACCAR

Assisting the Parts and Service Director in evaluating customers' purchasing potential and in developping promotions ; * Collaborating with the Parts and Service Director as well as all concerned ...

PACCAR

Assisting the Parts and Service Director in evaluating customers' purchasing potential and in developping promotions ; * Collaborating with the Parts and Service Director as well as all concerned ...

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Service Director information

See Quebec salary details

$34.5K

$86.6K

$155.5K

How much do service director jobs pay per year?

As of Jun 11, 2026, the average yearly pay for service director in Quebec is $86,578.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $104,500.00 per year, depending on experience, location, and employer.

What does a Service Director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What jobs make around $100,000 a year?

For a Service Director, annual salaries around $100,000 are common in industries such as healthcare, manufacturing, and large service organizations. These roles often require strong leadership, management skills, and experience, and may include additional compensation like bonuses or benefits. Other related positions include operations managers and senior service managers in similar sectors.

What are the key skills and qualifications needed to thrive as a Service Director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

What is the role of a service director?

A service director oversees the delivery of services within an organization, managing teams, ensuring customer satisfaction, and maintaining operational efficiency. They develop strategies, set performance standards, and coordinate resources to meet company goals, often requiring leadership skills and industry knowledge.

What jobs pay 10,000 a month without a degree?

A Service Director typically earns well above $10,000 a month, especially in large organizations or industries like hospitality, healthcare, or corporate services, often requiring extensive experience and leadership skills. Other high-paying roles without a degree include sales managers, real estate brokers, and certain entrepreneurial positions, which rely on skills, networking, and performance rather than formal education.

How does a Service Director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What jobs pay $2000 a day?

High-level executive roles such as Service Directors, CEOs, and specialized consultants can earn $2,000 or more per day, especially with extensive experience, industry expertise, and often in industries like consulting, finance, or technology. These positions typically require advanced skills, leadership abilities, and sometimes certifications or a proven track record of success.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What Is a Service Director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs
What are the most commonly searched types of Service jobs in Quebec? The most popular types of Service jobs in Quebec are:
Service Director jobs near you

DIRECTEUR SERVICE DES TRAVAUX PUBLICS MUNICIPAUX

Administration régionale Kativik (ARK)

Full-time

Posted yesterday

Job description

L’Administration régionale Kativik (ARK) est un organisme supramunicipal ayant compétence sur le territoire du Québec situé au nord du 55e parallèle. L’ARK recherche actuellement un candidat professionnel et autonome pour occuper le poste de :

DIRECTEUR SERVICE DES TRAVAUX PUBLICS MUNICIPAUX

(Poste permanent à plein temps)

Relevant du bureau du directeur général de l’ARK, le directeur des travaux publics municipaux supervise l’exécution des projets d’ingénierie et de construction civiles, la mise en oeuvre de programmes d’infrastructures pour les villages nordiques, en particulier en ce qui concerne le traitement de l’eau potable et des eaux usées, les sites d’enfouissement, les routes et les édifices, ainsi que l’entretien et le fonctionnement du parc immobilier de l’ARK. Le candidat retenu doit :

RESPONSABILITÉS

  • Assurer la gestion des activités du service conformément à des objectifs établis et des questions de planification, ainsi que des calendriers de travail;
  • Collaborer étroitement avec les élus et les employés des villages nordiques, en assurant une communication efficace et continue;
  • Préparer des budgets et faire un suivi;
  • Mettre en place, suivre et renouveler des ententes gouvernementales concernant les infrastructures municipales et communautaires;
  • Assurer l’entretien du parc immobilier de l’ARK, ainsi que la mise en place et la mise à jour du plan quinquennal de renouvellement et d’entretien;
  • Superviser le programme d’assistance technique pour les villages nordiques afin d’accroître les connaissances des employés municipaux en particulier à propos du traitement de l’eau potable, ainsi que de l’entretien des édifices et de l’équipement lourd;
  • Développer et mettre en oeuvre des objectifs opérationnels pour le service;
  • Assurer une communication continue entre les différentes parties prenantes et l’ARK (notamment le personnel du service, les autres services de l’ARC, les villages nordiques, ainsi que les ministères et agences provinciaux).

COMPÉTENCES

  • Baccalauréat en ingénierie, en ou dans un domaine connexe;
  • Au moins 10 années d’expérience consistant à mettre en place des projets d’infrastructure municipaux
  • Un minimum de cinq (5) années d’expérience à la tête d’une équipe multidisciplinaire.
  • Une expérience de travail avec des comités exécutifs et des conseils d’administration constitue un atout.
  • Expérience reliée à la gestion de l’entretien et de l’inventaire, ainsi que le travail dans un cadre multiculturel, un atout;
  • Connaissance pratique d’au moins deux des langues suivantes, à l’écrit et à l’oral : inuktitut, français et anglais;
  • Autonomie et bonnes aptitudes pour l’organisation;
  • Capacité à gérer plusieurs projets simultanément et à en faire le suivi.

Ce poste comporte des déplacements dans le territoire du Nunavik (Québec) et à l’extérieur de celui-ci.

Lieu de travail : Kuujjuaq, Quebec

Salaire : Minimum de 133 651 $ et maximum de 183 789 $ par année.

Avantages sociaux :
Taux différentiel du coût de la vie : minimum de 8 500 $ par année;

Allocation alimentaire : minimum de 4 398$ par année;

Allocation de voyages annuels : maximum de 3 par personne par année;

Régime de retraite : Cotisation patronale de 8 %;

Assurance collective;

Vacances : 30 jours par an;

Jours fériés : 19 jours, dont 10 jours à Noël.

L’ARK adhère au principe d’équité en matière d’emploi. Par conséquent et conformément à la Convention de la Baie-James et du Nord québécois, les conditions peuvent varier afin de promouvoir l’embauche de candidats inuits.

L’ARK ne communiquera qu’avec les candidats retenus pour une entrevue.

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