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Service Coordinator Jobs in Quebec (NOW HIRING)

Avison Young Canada

Vous savez naviguer de multiples fonctions corporatives, y compris les lignes de service ... As a Client Services Coordinator ("CSC"), you will provide sales, marketing, and research support ...

Canon Careers

Bilingual Coordinator, Customer Service (18 months contract) - Hybrid * Seeking a customer service expert! Can you juggle multiple platforms, maintain data accuracy, and delight customers with ...

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Service Coordinator information

How does a service coordinator typically collaborate with other departments within an organization?

Service Coordinators play a central role in ensuring smooth communication between clients, service technicians, and internal departments such as sales, logistics, and customer service. They often coordinate schedules, relay service updates, and resolve issues by working closely with these teams. This collaboration helps streamline service delivery and ensures that client needs are met efficiently. Building strong relationships with colleagues across departments is key to success in this role, as it directly impacts client satisfaction and operational effectiveness.

How much do service coordinators make in the US?

Service coordinators in the US typically earn a median annual salary of around $45,000 to $55,000, depending on experience, location, and industry. Salaries can range from approximately $35,000 for entry-level roles to over $70,000 for experienced professionals or those in high-demand areas.

What does a service coordinator do?

A Service Coordinator is responsible for organizing and managing services to meet the needs of clients or customers. They act as a liaison between clients, service providers, and other stakeholders to ensure that services are delivered efficiently and effectively. Their duties often include scheduling appointments, maintaining records, handling client inquiries, and ensuring compliance with policies. Service Coordinators can work in various industries such as healthcare, social services, or maintenance. Strong communication and organizational skills are essential for success in this role.

What is the difference between Service Coordinator vs Customer Service Representative?

AspectService CoordinatorCustomer Service Representative
CredentialsTypically requires a high school diploma or associate degree; certifications in case management or healthcare may be preferredUsually requires a high school diploma; some roles prefer customer service or communication certifications
Work EnvironmentOften in healthcare, social services, or community programs; involves coordinating services and client interactionsPrimarily in retail, call centers, or service industries; focuses on assisting customers and resolving issues
Employer & IndustryHealthcare, social services, non-profits, community organizationsRetail, telecommunications, hospitality, and other service sectors

While both roles involve communication and client interaction, Service Coordinators focus on organizing and managing services within healthcare or social sectors, whereas Customer Service Representatives primarily handle customer inquiries and support in retail or service industries.

What are the key skills and qualifications needed to thrive as a service coordinator, and why are they important?

To thrive as a Service Coordinator, you need strong organizational skills, attention to detail, and typically a background in administration or customer service. Familiarity with CRM software, scheduling tools, and sometimes industry-specific certifications are commonly required. Exceptional interpersonal skills, problem-solving ability, and effective communication set outstanding Service Coordinators apart. These competencies ensure seamless service delivery, client satisfaction, and efficient coordination between clients and internal teams.
What are the most commonly searched types of Service jobs in Quebec? The most popular types of Service jobs in Quebec are:
What job categories do people searching Service Coordinator jobs in Quebec look for? The top searched job categories for Service Coordinator jobs in Quebec are:
What cities in Quebec are hiring for Service Coordinator jobs? Cities in Quebec with the most Service Coordinator job openings:
Service Coordinator jobs near you
Infographic showing various Service Coordinator job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Service Coordinator, Technical Services

Brookfield Global Integrated Solutions (BGIS)

Montreal, QC • On-site

CA$54K - CA$67K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

SUMMARY


The Service Coordinator provides centralized administrative and operational support to technical service operations, with a primary focus on service estimating, quoting, repair coordination, and financial administration. The role works closely with Operations, Service Managers, field Technicians, and Sales to support the timely preparation of service quotes, maintain accurate service records, and enable the efficient execution of approved service work.

This position is responsible for coordinating service requests from initial intake through execution, supporting cost development and quote preparation, managing administrative processes such as Technician corporate credit cards and expense tracking, and ensuring service documentation, financial records, and system data are accurate, complete, and maintained in accordance with governance and policy requirements.

KEY DUTIES & RESPONSIBILITIES

Project Coordination Assistance / Administration:

  • Coordinate service requests from initial intake through estimating, approval, execution, and closeout, supporting repairs, deficiencies, upgrades, and small works. 
  • Support preparation of service estimates and quotes by gathering scope details, site information, drawings, specifications, and equipment requirements. 
  • Assist operations and service leadership with labour, material, subcontractor, and equipment costing to support accurate and timely quoting. 
  • Prepare, track, and maintain service quotes, approvals, documentation, and version control in alignment with pricing standards and governance requirements. 
  • Coordinate scheduling of field technicians and subcontractors, ensuring materials, access requirements, and documentation are in place to support efficient service delivery. 
  • Monitor service execution progress, maintain work order documentation, and escalate schedule, scope, or cost risks as required. 
  • Provide administrative oversight of technician expense tools (e.g., corporate credit cards), including transaction tracking, reconciliation, receipt compliance, and audit support. 
  • Deliver daytoday administrative and financial support for service operations, including purchase orders, invoicing readiness, budget tracking, and estimatetoactual variance monitoring. 
  • Maintain accurate service, estimating, and financial records; support reporting, dashboards, and leadership updates; and ensure data integrity across service management systems.
  • Other duties as assigned.

KNOWLEDGE & SKILLS

  • 3 to 5 years of project administration work experience or administrative work experience with a Community college diploma or equivalent training.  3-5 years of experience in service coordination, project administration, or administrative support, supported by a community college diploma or equivalent training. 
  • Strong administrative, organizational, and coordination skills, with the ability to manage multiple service activities, priorities, and deadlines. 
  • Working knowledge of service or project coordination processes, including estimating support, scheduling, documentation, and financial administration. 
  • Effective written and verbal communication skills, with the ability to work collaboratively across operations, field teams, and internal stakeholders.  
  • High level of computer proficiency, including strong working knowledge of the MS Office suite (particularly Excel) and the ability to quickly learn and adapt to new systems. 
  • Experience using business, scheduling, document management, service management, or CRM applications to support service delivery, reporting, and data integrity.

LICENSES AND/OR PROFESSIONAL ACCREDITATION

  • None required.
  • Demonstrates an interest in pursuing Project Management Institute Accreditation.

This is a regular, full-time position with a salary range of $54,185 - $67,732 per annum. The starting salary will be based on the successful candidate's competencies, including but not limited to experience, education and performance related to this role.

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