1

Service Manager Jobs in Oregon (NOW HIRING)

Audi Service Manager

Beaverton, OR · On-site

$165K - $185K/yr

Join Audi Beaverton's team as a Service Manager! Pay Range: $165,000 - $185,000 Serving Audi owners across the Portland Metro Areas, Beaverton & Hillsboro this location delivers a premium experience ...

The Area Service Manager is responsible for the oversight of assigned preventative maintenance, specialized services and national programs. Daily responsibilities are primarily focused on leading ...

CUSTOMER SERVICE MANAGER

Portland, OR · On-site

$70K - $80K/yr

CUSTOMER SERVICE MANAGER Journal Graphics | Portland, OR Position Summary Lead a team of Customer Service Representatives, Planners, and Fulfillment Specialists to ensure a premium customer ...

$78K/yr

Manage day-to-day activities of Field Service Technician (FST), to meet internal and external customer expectations. The District Manager will reinforce Fujifilm's leadership values by transforming ...

CUSTOMER SERVICE MANAGER

Portland, OR · On-site

$70K - $80K/yr

CUSTOMER SERVICE MANAGER Journal Graphics | Portland, OR Position Summary Lead a team of Customer Service Representatives, Planners, and Fulfillment Specialists to ensure a premium customer ...

Field Service Manager

Portland, OR · On-site

$90K - $130K/yr

The Service Manager will supervise a team of 25 Field Technicians tasked with repairing construction and mining equipment. Will interact with all employees and other department managers, customers ...

Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives ...

Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives ...

next page

Showing results 1-20

Service Manager information

See Oregon salary details

$34.9K

$74K

$125.3K

How much do service manager jobs pay per year?

As of Jun 17, 2026, the average yearly pay for service manager in Oregon is $73,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $85,100.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
What are the most commonly searched types of Service jobs in Oregon? The most popular types of Service jobs in Oregon are:
What are popular job titles related to Service Manager jobs in Oregon? For Service Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Oregon look for? The top searched job categories for Service Manager jobs in Oregon are:
What cities in Oregon are hiring for Service Manager jobs? Cities in Oregon with the most Service Manager job openings:
Restaurant Service Manager

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago


Red Robin rating

6.0

Company rating: 6.0 out of 10

Based on 325 frontline employees who took The Breakroom Quiz

6th of 18 rated casual dining restaurants


Job description

Restaurant Service ManagerCompensation Range: 50,000.00 - 61,000.00

The Restaurant Service Manager is responsible for ensuring seamless day-to-day operations throughout their shifts, with an unwavering commitment to excellence. As a Brand ambassador, they uphold our company's standards, crafting an unparalleled experience for Guests by providing unbridled hospitality and creating memorable experiences. This position fosters a culture that continuously strives for improvement and embraces a better for being here mentality.

The role is also eligible to enjoy:

  • Share in the financial success of your restaurant with an uncapped bonus program

  • Referral bonuses for bringing new members to our team

  • Free shift meal and 50% discount on Red Robin food for your family

  • Closed on Thanksgiving and Christmas

  • Excellent opportunities to grow with us

To qualify for this role a great candidate has:

  • Mustbe21yearsofage

  • 2yearsofmanagementexperience

  • OpenAvailability(includingbutnotlimitedtonights,weekends,holidays)

  • Reliabletransportation

  • Strongcommunicationandexceptionalleadershipskills.Abilitytomotivate,inspire,anddevelopapassionateteamdedicatedtoexecution,hospitality,andservice

  • StrongP&Lknowledge

  • Abletoobtainrequiredcertifications/permitsasrequiredbystate/locallaw

  • WorkingknowledgeinMicrosoftExcel,Outlook &Word

Preferred

  • KnowledgeableoflocalandStatehealthcodes

  • ExperiencewithWorkday,Aloha,NBO,andHotschedules

  • Experiencemanagingateam

Red Robin is an equal opportunity employer. We love hearing from great people who share our passion for unbridled hospitality.

Legal Disclosures

Pay Range (Base Pay): Pay range disclosed above.

Other Types of Compensation (subject to qualifications and requirements): Variable Bonus, Referral Bonus, Employee Stock Purchase Program, Paid Parental Leave.

Insurance (subject to qualifications and requirements): Health, vision, dental, life, accident, critical illness, and hospital indemnity coverage (must be 18+).

Retirement Benefits (subject to qualifications and requirements): 401k retirement plan (with company match to 4% of pay).

Paid Time Off (subject to qualifications and requirements): 0.03846 hours for each 1 hour worked.

Application Window: Red Robin accepts applications on an ongoing basis.

Red Robin isn't your typical burger restaurant. We're a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Red Robin is a high-volume, full-service restaurant known for its laid-back atmosphere and uniquely quirky vibe. We are concept that has great growth opportunities. We love inspiring our guests with burgers beyond yumagination, and we're driven by serving up connection, fun and generosity that's as bottomless as our world-famous steak fries! We value a sense of belonging and welcome both similarities and differences, because Red Robin is for everyone.


What Red Robin employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom