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Service Manager Jobs in Oregon (NOW HIRING)

Humble Spirit

Event Service Manager

Mcminnville, OR · On-site

$60K - $70K/yr

The Event Service Manager serves as the operational leader for the majority of events, ensuring service teams are prepared, timelines are executed, client expectations are exceeded, and every event ...

Sage Hospitality

Conference Service Manager

Portland, OR · On-site

$65K - $70K/yr

Conference Service Manager plans, organizes and manages all event details for group and convention bookings (e.g. Guest rooms, menus, set-up, etc.) Participate in negotiating meetings/functions ...

Sage Hospitality

Conference Service Manager

Portland, OR · On-site

$65K/yr

Job Overview Conference Service Manager plans, organizes and manages all event details for group and convention bookings (e.g. Guest rooms, menus, set-up, etc.) Participate in negotiating meetings ...

Orkin

Commercial Service Manager

Portland, OR

Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills ...

Orkin

Commercial Service Manager

Portland, OR · On-site

$70K - $80K/yr

Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills ...

Orkin LLC

Commercial Service Manager

Portland, OR · On-site

$70K - $80K/yr

Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills ...

Teledyne

Field Service Manager

Wilsonville, OR · On-site

$114K - $153K/yr

We're hiring a professional Field Service Manager to facilitate growth in this market and ensure our continued success in meeting customer requirements. In this position you will direct teams of ...

Landis+Gyr

Premium Service Manager

OR · On-site

Job Summary The Premium Service Manager provides in-depth, on-site technical support for management of technical projects and issues associated with Landis+Gyr systems which are assigned by the ...

Edwards Vacuum

Field Service Manager

Hillsboro, OR · On-site

As the Field Service Manager , your mission is to oversee all aspects of service support for the field team. This includes operations & maintenance of covered equipment, product delivery ...

Atlas Copco

Your role As the Field Service Manager , your mission is to oversee all aspects of service support for the field team. This includes operations & maintenance of covered equipment, product delivery ...

Big Al's

Assistant Guest Service Manager

Beaverton, OR · On-site

$23 - $27/hr

The Guest Service Assistant Manager helps the Guest Service Manager by managing the process to ensure a smooth and successful shift. Manage process for the operations for all Front of House areas to ...

24 Hour Fitness

Sales and Service Manager

Portland, OR · On-site

JOB SUMMARY The Sales and Service Manager (SSM) ensures the club delivers an outstanding and well-rounded sales and service experience to all guests and members through a compelling approach of ...

24 Hour Fitness

Sales and Service Manager

Portland, OR · On-site

JOB SUMMARY The Sales and Service Manager (SSM) ensures the club delivers an outstanding and well-rounded sales and service experience to all guests and members through a compelling approach of ...

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All JobsService JobsService Manager JobsService Manager Jobs in Oregon

Service Manager information

See Oregon salary details

$34.9K

$74K

$125.3K

How much do service manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for service manager in Oregon is $73,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $85,100.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Oregon? The most popular types of Service jobs in Oregon are:
What are popular job titles related to Service Manager jobs in Oregon? For Service Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Oregon look for? The top searched job categories for Service Manager jobs in Oregon are:
What cities in Oregon are hiring for Service Manager jobs? Cities in Oregon with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Oregon as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $73,979 per year, or $35.6 per hour.

Event Service Manager

Humble Spirit

Mcminnville, OR • On-site

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Job Type
Full-time
Description
About the Role
The Event Service Manager is responsible for leading the successful execution of The Ground's catered events, both onsite and offsite. This is a highly hands-on leadership role focused on delivering exceptional hospitality through visible, day-of event leadership.
The Event Service Manager serves as the operational leader for the majority of events, ensuring service teams are prepared, timelines are executed, client expectations are exceeded, and every event reflects The Ground's standards of excellence.
Working closely with the Senior Planning & Logistics Manager, who develops the operational plan, the Event Service Manager brings those plans to life by leading event setup, service, breakdown, staff execution, and real-time operational decision-making.
This position spends the majority of its time actively executing events alongside the service team and should expect to work evenings, weekends, and holidays based on the event schedule.
What You'll Do
Lead Event Execution
  • Serve as the Event Service Lead for the majority of onsite and offsite catered events.
  • Execute event timelines, service standards, and operational plans from setup through breakdown.
  • Act as the primary onsite operations leader, making real-time decisions to ensure smooth event execution.
  • Serve as the primary onsite client contact during events, resolving issues with professionalism and urgency.
  • Direct event setup, service, strike, load-out, and load-in activities.
  • Maintain detailed event logs and communicate post-event feedback with the planning team.

Lead and Develop the Event Service Team
  • Hire, train, coach, schedule, and supervise Event Leads, Servers, Bartenders, Event Support, and Porters.
  • Foster a culture of hospitality, accountability, teamwork, and professionalism.
  • Provide ongoing coaching and performance feedback.
  • Ensure staffing assignments align with event needs and service standards.

Ensure Event Readiness
  • Oversee event pack-outs, equipment staging, transportation readiness, and event inventories.
  • Verify that all event equipment, wares, linens, beverages, rentals, and supplies are complete and event-ready.
  • Maintain organization and inventory of event equipment, service wares, linens, and storage areas.
  • Partner with the Senior Planning & Logistics Manager to ensure all event requirements have been fulfilled prior to execution.

Oversee Facilities & Equipment
  • Maintain Stillwater Events Center and satellite storage locations in a clean, organized, and event-ready condition.
  • Coordinate routine maintenance of event equipment, vehicles, linens, and service items.
  • Assist in developing and improving operational procedures, service standards, and event execution processes.
  • Coordinate facility vendors and service providers, including cleaning, landscaping, window washing, waste management, and other routine building services, ensuring the venue remains operational and guest-ready.

Collaborate Across Teams
  • Partner closely with Catering Sales, Planning & Logistics, Culinary, Beverage, and Hospitality Operations to ensure seamless execution.
  • Provide operational feedback following events to improve future planning and service.
  • Support special projects and additional responsibilities as assigned.
  • Manage event billing and accounts receivable processes, including invoicing, deposit tracking, payment collection, and event cash flow in partnership with the Sales and Finance teams.

What You Bring
  • 3-5 years of experience leading catering, banquet, or hospitality event service operations.
  • Demonstrated experience leading high-volume event service teams.
  • Strong ability to lead calmly and confidently in fast-paced environments.
  • Passion for hospitality and creating exceptional guest experiences.
  • Excellent communication and interpersonal skills.
  • Highly organized with strong attention to detail.
  • Experience with event management software such as TripleSeat preferred.
  • Familiarity with POS systems such as Toast preferred.
  • Proficiency with Microsoft Office.
  • Valid driver's license and clean driving record.
  • Reliable personal transportation.
  • OLCC Permit and Food Handler Card (or ability to obtain upon hire); ServSafe certification preferred.

Physical Requirements
  • Ability to stand and walk for extended periods.
  • Ability to regularly lift, push, pull, and carry up to 35 pounds and occasionally up to 50 pounds.
  • Ability to work indoors and outdoors in varying weather conditions.
  • Ability to work evenings, weekends, and holidays based on event schedules.

Benefits
  • Health, dental, vision, and life insurance
  • 401(k)
  • Paid Time Off
  • 20% employee discount at Ground entities

Compensation: $60,000-70,000/year DOE (Salaried, Full-Time)
About The Ground
The Ground is a hospitality business based in beautiful Willamette Valley that exists to realize human potential in harmony with the planet. It is an evolving collection of experiences and destinations rooted in conscious, loving hospitality in service to all with a philosophy of belonging that comes to life through regenerative agriculture, food, accommodations, revitalizing wellness experiences, and engaging programs & events.?
The Ground is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you're interested in this role, but your experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may just be the right candidate for this or other roles at The Ground.

Apply