ZipRecruiter

Log In

1

Service Director Jobs in Oregon (NOW HIRING)

Cornerstone Service Center

OR · On-site

Prepare for a Director-level role by mastering staffing, team engagement, and community growth ... service and care. We are guided by the core values that shape Pennant's unique culture: * Customer ...

Genuine Foods

K-12 Senior Food Service Director (7699)

Albany, OR · On-site

$85K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

ABOUT THIS POSITION The Senior Food Service Director will lead multiple cross-functional teams and manage a public school account in food service programs as well as some catering in K-12 dining.

Reser's Fine Foods, Inc.

Director, Customer Service

Beaverton, OR · On-site

$120 - $170/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Director- Customer Service FLSA Status: Exempt Location: Corporate Job Family: Customer Service Reports to: Vice President- Supply Chain Career Track/Level: M5 Job Summary The Customer Service ...

Reser's Fine Foods

Director, Customer Service

Beaverton, OR

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Director- Customer Service FLSA Status: Exempt Location: Corporate Job Family: Customer Service Reports to: Vice President- Supply Chain Career Track/Level: M5 Job Summary: The Customer Service ...

Reser's

Director, Customer Service

Beaverton, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Director- Customer Service FLSA Status: Exempt Location: Corporate Job Family: Customer Service Reports to: Vice President- Supply Chain Career Track/Level: M5 Job Summary: The Customer Service ...

Jackson Automotive Group

Service Manager

Albany, OR · On-site

$78K - $132K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Work with service director to set departmental objectives * Recruit, interview and train service staff * Maintain daily sales and production records as prescribed by upper management * Review and ...

Jackson Automotive Group

Service Manager

Corvallis, OR

$78K - $132K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Work with service director to set departmental objectives * Recruit, interview and train service staff * Maintain daily sales and production records as prescribed by upper management * Review and ...

Jackson Automotive Group

Service Manager

Albany, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Work with service director to set departmental objectives * Recruit, interview and train service staff * Maintain daily sales and production records as prescribed by upper management * Review and ...

City of Bend

Water Services Director

Bend, OR

$156K - $199K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Working out of the city's newly constructed Public Works Campus and reporting to the Public Works Director, this role leads a highly technical, service-oriented department responsible for delivering ...

NORTH WEST HANDLING SYSTEMS INC

Service Manager

Portland, OR · On-site

$100K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... Service Director. Salary: $100,000- $140,000 DOE Full Benefits: 401(k), Medical, Dental, Vision ... Flex Plan, Life Insurance, and Short Term Disability. EOE/Minorities/Females/Vet/Disabled

next page

Showing results 1-20

All JobsService JobsService Director JobsService Director Jobs in Oregon

Service Director information

See Oregon salary details

$32.2K

$108.6K

$184.5K

How much do service director jobs pay per year?

As of Aug 18, 2026, the average yearly pay for service director in Oregon is $108,555.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,000.00 and $126,900.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Oregon?

The most popular types of Service jobs in Oregon are:

What are popular job titles related to Service Director jobs in Oregon?

For Service Director jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Service Director jobs in Oregon look for?

The top searched job categories for Service Director jobs in Oregon are:

What cities in Oregon are hiring for Service Director jobs?

Cities in Oregon with the most Service Director job openings:

Service Director jobs near you
Infographic showing various Service Director job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $108,555 per year, or $52.2 per hour.

Assistant Food Service Director (8577)

GENUINE FOODS

Albany, OR • On-site

Full-time

Medical, Dental, PTO

Posted 16 days ago

Job description

JOB DESCRIPTION OVERVIEW 

The  Assistant Food Service Director (AFSD) plays an important operational, quality control, culinary, and day-to-day leadership role. The Assistant FSD helps the RAM with overseeing cafeteria based staff and service operations at a multi-site school district and is an ambassador for Genuine Foods’ to grow and maintain relationships with customers and partners. The ideal candidate enjoys working in a team environment, has customer service and culinary orientation and has experience supervising others. Most importantly, the field manager is committed to Genuine Foods’ mission to use food to improve lives and build community, and is passionate about serving students and educators. We are a fun and supportive team that values and respects each other. Genuine Foods is an equal opportunity employer. 

ESSENTIAL RESPONSIBILITIES 

  • Assist the RAM with conducting daily site visits to observe school food service operations including food preparation, kitchen facilities, National School Lunch Program compliance, student engagement, and customer service 

  • Assisting the food service director with Managing the food service leads at their assigned schools as direct reports, this includes weekly check-ins. 

  • Enhances culinary operations at all sites 

  • Fills in for food servers in the event of absence 

  • Proactively communicates to the management team good performance by food servers and performance that needs improvement 

  • Immediately informs management team to any culinary or operations issues that need their attention 

  • Proactively collaborates with food servers and the culinary and operations team leads to develop creative, school-specific solutions to ensure we can deliver the best possible service 

  • Trains school-based staff on standardized policies and procedures (e.g., clocking-in/out, using project management tools to document meals, practicing FIFO, accurately completing production records, taking physical inventory weekly, ensuring monthly menus are posted etc.) 

  • Other duties as assigned to ensure Genuine standards are being met 

  • 2 years of experience as an assisting supervisor in a mid/high volume food service facility or restaurant. 

  • Prior experience working with NSLP guidelines and regulations. 

  • Must be able to travel with ease between a total of 3-4 school sites 

  • Attention to detail and excellent communication, organization and interpersonal skills 

  • Positive attitude, strong work ethic and level headedness 

  • Able to climb stairs and lift up to 50 lbs 

  • Self-motivated, able to lead and be a proactive problem solver 

  • Committed to Genuine Foods’ mission to use food to help students enhance their minds, bodies and happiness 

WHY GENUINE FOODS? 

  • Competitive pay, commensurate with experience. 

  • Bonus Potential 

  • Paid Time Off, Sick days, Holiday Pay 

  • Medical & Dental benefits. 

  • Get in on the ground floor of a growing company. 

GENUINE VALUES

TRUSTWORTHINESS: We operate by our commitment to integrity, reliability, and consistency. Our clients deserve our very best—every single time. 

PERSONAL ACCOUNTABILITY: We are creative problem-solvers who own our results and can immediately identify solutions. We learn from our mistakes. No excuses. 

PEOPLE FIRST: We are first-and-foremost a people-centered organization. It's the backbone of hospitality. Every person matters and every person is seen. 

TRANSPARENCY: We are proud to offer openness and candor in every aspect of our business—from service standards,to purchasing,to financials. That’s what successful partnerships are based on. 

Apply