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Service Manager Jobs in Kentucky (NOW HIRING)

Orkin LLC

Service Manager

Lexington, KY · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills ...

Goodwood Brewing Company

Service Manager

Owensboro, KY · On-site

Service Manager for Goodwood Restaurant & Brewery: • Responsible to interview, select, train, supervise, counsel, and discipline staff • Institute on-going training programs for making sure that ...

Goodwood Brewing Company

Service Manager

Frankfort, KY · On-site

Service Manager for Goodwood Restaurant & Brewery: • Responsible to interview, select, train, supervise, counsel, and discipline staff • Institute on-going training programs for making sure that ...

Morgan Engineering Systems Inc

SERVICE MANAGER

Louisville, KY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Crane Service Manager Position Summary: For over 150 years, Morgan has led the way in transforming the metals industry. We don't just build world-class material handling systems--we create safer ...

Morgan Engineering Systems Inc

SERVICE MANAGER

Louisville, KY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Crane Service Manager Position Summary: For over 150 years, Morgan has led the way in transforming the metals industry. We don't just build world-class material handling systems--we create safer ...

Aspen Creek Grill

Service Manager

Louisville, KY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Genuine Hospitality. - At Aspen Creek Grill, our Service Manager needs to know EVERYTHING about the front of house operations. Ok, maybe not everything, but definitely knows everything related to all ...

Gecko Hospitality

Restaurant Service Manager

Frankfort, KY

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Manager Casual Theme - Hospitality Leader This is a Service Manager Career opportunity for the hospitality professional who loves to use their "Gift of Gab" to WOW each and every guest! Apply ...

Texas Roadhouse

Assistant Service Manager

Bowling Green, KY · On-site

$5.2K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Texas Roadhouse

Assistant Service Manager

Bowling Green, KY

$5.2K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Bubba's 33

Assistant Service Manager

Louisville, KY

$5.2K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

ADP

Client Service Manager

Louisville, KY

ADP is hiring a Client Service Manager III. In this position you will be responsible for developing and maintaining effective relationships with ADP clients and is the direct client contact for ...

ADP

Client Service Manager

Louisville, KY · On-site

ADP is hiring a Client Service Manager III. In this position you will be responsible for developing and maintaining effective relationships with ADP clients and is the direct client contact for ...

Kellwell

Be Seen First

Food Service Manager

Greenville, KY · On-site

$18/hr

  • Medical

  • Dental

  • Vision

Company Description Kellwell Food Management, a Correctional Food Service Provider is now hiring a Food Service Manager at the Muhlenberg County Jail located in Greenville, KY . This is a Full-Time ...

Kellwell

Be Seen First

Food Service Manager

Mount Sterling, KY · On-site

$42K/yr

  • Medical

  • Dental

  • Vision

Company Description Kellwell Food Management, a Correctional Food Service Provider is now hiring a Food Service Manager at the Montgomery County Jail located in Mount Sterling, KY . This is a ...

Kellwell

Be Seen First

Food Service Manager

Paducah, KY · On-site

$47K/yr

  • Medical

  • Dental

  • Vision

Company Description Kellwell Food Management, a Correctional Food Service Provider is now hiring a Food Service Manager at the McCracken County Jail located in Paducah, KY . This is a Full-Time ...

Kellwell

Be Seen First

Food Service Manager

London, KY · On-site

$52K/yr

  • Medical

  • Dental

  • Vision

Company Description Kellwell Food Management, a Correctional Food Service Provider is now hiring a Food Service Manager at the Laurel County Jail located in London, KY . This is a Full-Time position ...

Kellwell

Food Service Manager

Williamstown, KY · On-site

$19.24/hr

  • Medical

  • Dental

  • Vision

Company Description Kellwell Food Management, a Correctional Food Service Provider is now hiring a Food Service Manager at the Grant County Jail located in Williamstown, KY . This is a Full-Time ...

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Showing results 41-60

All JobsService JobsService Manager JobsService Manager Jobs in Kentucky

Service Manager information

See Kentucky salary details

$28.7K

$60.8K

$102.9K

How much do service manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for service manager in Kentucky is $60,771.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,200.00 and $69,900.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Kentucky?

The most popular types of Service jobs in Kentucky are:

What are popular job titles related to Service Manager jobs in Kentucky?

For Service Manager jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Kentucky look for?

The top searched job categories for Service Manager jobs in Kentucky are:

What cities in Kentucky are hiring for Service Manager jobs?

Cities in Kentucky with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $60,771 per year, or $29.2 per hour.

SERVICE MANAGER

Worldwide Equipment Enterprises Inc

Lexington, KY • On-site

$70K - $95K/yr

Full-time

Re-posted 14 days ago

Job description

POSITION SUMMARY

Establishes a fair, firm and fun working environment for all employees; placing employee development and growth as job one. Ensures all employees know and understand that the customers are the reason WE exist; and that our customers will experience a best in class experience through our employees’ team work and effective execution of their daily jobs. Plans, Organizes, Leads and Controls activities that will ensure both growth in revenue and control of expenses. Is committed to making sure that the daily inventory of technician's time is consistently sold to revenue producing customers. Departmental profitability at company standards is expected.

ESSENTIAL DUTIES and RESPONSIBILITIES

• Communicates effectively with all business contacts and ensures all employees know that an environment of open and honest communication is expected. • Hires, trains, motivates, counsels, and monitors the performance of all service department staff. • Ensures all employees maintain a professional appearance, works safely, and complies with all company policies. • Develops employees through hands on training, offsite training and mentoring to achieve their growth goals – ensuring that future openings within the company can be filled by internal candidates. • Completes employee evaluations timely as described by each position description. • Create a succession plan for each key position in the department including Service Manager • Foster teamwork within the department and with all other departments. • Prepares and administers an annual Business Plan for the service department. • Establishes Daily, Weekly, Monthly, and Annual goals by employee and for the department; and monitors the progress to each goal. • Travels to customer’s locations and develop relationships to ensure future business • Other duties as assigned by supervisor

SUPERVISORY RESPONSIBILITIES / ORGANIZATIONAL STRUCTURE

• Schedules and supervises all Service Department Employees. • Reports directly to the Operations Manager (when applicable) otherwise to the Branch / Division Manager

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED); • Four years HD truck or Automotive related experience and/or training; or equivalent combination of education and experience.

REQUIRED SKILLS

• Effective Communicator with all levels of daily business contacts • “Can Do, make it happen” attitude coupled with a High-energy level with a contagious optimism for the service business • Ability to read, analyze, and interpret the most complex documents. • Ability to respond effectively to the most sensitive inquiries or complaints. • Ability to write speeches and articles using original or innovative techniques or style. • Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.

PHYSICAL DEMANDS

Position requires extended periods of standing, walking, stooping and lifting. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


WE ARE AN AT-WILL, EQUAL OPPORTUNITY EMPLOYER


WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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