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Service Manager Jobs in Kentucky (NOW HIRING)

Socket.dev

Service Manager

Louisville, KY · On-site

$60 - $80/hr

The right candidate has a strong background in service management and customer service. The day-to-day duties of this role include maintaining strong relationships with customers, crafting goals for ...

Sternberg Automotive Group

Service Manager

Louisville, KY · On-site

$60 - $80/hr

The right candidate has a strong background in service management and customer service. The day-to-day duties of this role include maintaining strong relationships with customers, crafting goals for ...

Cadillac of Englewood Cliffs

$150 - $200/hr

Service Manager Full Time Englewick Cliffs, NJ, US Salary Range: $150,000.00 To $200,000.00 Annually We are seeking an experienced and results-driven Service Manager to lead our Cadillac service ...

New

Enidchamber

Service Manager

Radcliff, KY · On-site

$60 - $80/hr

POSITION SUMMARY As an Automotive Service Manager for Big O Tires, you will direct and manage the overall daily operations of the retail store in accordance with identified company goals to obtain ...

Enidchamber

Service Manager

Elizabethtown, KY · On-site

$60 - $80/hr

POSITION SUMMARY As an Automotive Service Manager for Big O Tires, you will direct and manage the overall daily operations of the retail store in accordance with identified company goals to obtain ...

Morgan Properties

Service Manager

Louisville, KY · On-site

$33 - $35/hr

We are seeking a hands-on, experienced Service Manager to oversee maintenance operations for Crescent Centre in Louisville, KY. In this full-time role, you will lead day-to-day maintenance at the 209 ...

Logan's Roadhouse

Service Manager

Paducah, KY · On-site

The Service Manager will strive to deliver exceptional customer service while monitoring guest satisfaction and developing ways to improve the dining experience. The Service Manager will work to ...

Siddons-Martin Emergency Group

$60 - $80/hr

Verizon Wireless Company Discount (eligibility requirements) Summary The purpose of the Service Manager is to have a responsible person capable of operating and managing certain daily business ...

Volvo Limited

$80 - $100/hr

Land Rover Asheville, a proud member of the Fields Auto Group, is seeking an experienced, visionary Service Manager to elevate our luxury service department to the next level. If you are a dynamic ...

New

Lexus LC

$80 - $100/hr

Land Rover Asheville, a proud member of the Fields Auto Group, is seeking an experienced, visionary Service Manager to elevate our luxury service department to the next level. If you are a dynamic ...

New

Orlando MINI

$80 - $100/hr

Land Rover Asheville, a proud member of the Fields Auto Group, is seeking an experienced, visionary Service Manager to elevate our luxury service department to the next level. If you are a dynamic ...

New

Jim Whaley Tires

$60 - $80/hr

Service Manager Full Time Dothan, AL, US 30+ days ago Requisition ID: 1308 Salary: $60,000.00 Annually The Service Manager is responsible for leading the service department's operations to ensure ...

BMW of Asheville

$80 - $100/hr

Land Rover Asheville, a proud member of the Fields Auto Group, is seeking an experienced, visionary Service Manager to elevate our luxury service department to the next level. If you are a dynamic ...

New

The Dirty Buffalo, Inc.

$60 - $80/hr

What You'll Do As a Service Manager, you'll be a key leader in the restaurant and an ambassador for our brand. Lead by example on the floor--coaching, motivating, and supporting the team Deliver an ...

Land Rover Orlando

$80 - $100/hr

Land Rover Asheville, a proud member of the Fields Auto Group, is seeking an experienced, visionary Service Manager to elevate our luxury service department to the next level. If you are a dynamic ...

New

Land Rover Jacksonville

$100 - $125/hr

Land Rover Asheville, a proud member of the Fields Auto Group, is seeking an experienced, visionary Service Manager to elevate our luxury service department to the next level. If you are a dynamic ...

New

Fields Motorcars

$80 - $100/hr

Land Rover Asheville, a proud member of the Fields Auto Group, is seeking an experienced, visionary Service Manager to elevate our luxury service department to the next level. If you are a dynamic ...

New

Fields Auto Group

$80 - $100/hr

Land Rover Asheville, a proud member of the Fields Auto Group, is seeking an experienced, visionary Service Manager to elevate our luxury service department to the next level. If you are a dynamic ...

New

Fields BMW Lakeland

$80 - $100/hr

Land Rover Asheville, a proud member of the Fields Auto Group, is seeking an experienced, visionary Service Manager to elevate our luxury service department to the next level. If you are a dynamic ...

New

Darkhorse Tech

$100 - $125/hr

About Darkhorse Tech Darkhorse Tech is a managed IT services provider built for dental. We support 1,500+ dental practices, specialists, multi-location groups, and DSOs nationwide with day-to-day ...

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Showing results 21-40

All JobsService JobsService Manager JobsService Manager Jobs in Kentucky

Service Manager information

See Kentucky salary details

$28.7K

$60.8K

$102.9K

How much do service manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for service manager in Kentucky is $60,771.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,200.00 and $69,900.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Kentucky?

The most popular types of Service jobs in Kentucky are:

What are popular job titles related to Service Manager jobs in Kentucky?

For Service Manager jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Kentucky look for?

The top searched job categories for Service Manager jobs in Kentucky are:

What cities in Kentucky are hiring for Service Manager jobs?

Cities in Kentucky with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $60,771 per year, or $29.2 per hour.

Service Manager

Louisville, KY • On-site

Socket.dev
Network Security • 1 - 10 employees
Learn more about Socket.devexternal

$60 - $80/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 4 days ago

Job description

Job Summary: We are looking for aService Manager to join our growing team! The right candidate has a strong background in service management and customer service. The day-to-day duties of this role include maintaining strong relationships with customers, crafting goals for the department, and staying up to date on new product features.

Minimum two years working as a Service Manager at a Dealership or independent repair facility.

Benefits
  • Medical and dental insurance
  • 401k Plan
  • PTO
  • Life insurance
  • Short-term disability
  • Growth opportunities
  • Employee discounts
  • Family-owned and operated
Responsibilities
  • Assist customers in servicing, repairing and explaining each service needed
  • Understand customer; match requirements and concerns to various service options
  • Explain service being performed and keep customer informed and updated throughout the service of their vehicle
  • Stay up to date on new products, features, accessories and attending product training as required
  • Maintain a service customer follow up system that supports repeat and referral business and contributes to customer happiness
  • Hire and supervise all service department personnel, as well as monitor their performance in servicing customers
  • Craft goals and objectives for the department, which include an annual operating budget, and a marketing plan to promote new business
  • Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately
Qualifications
  • A minimum of 3 years of experience as a service manager
  • Strong focus on providing excellent customer service
  • High school diploma or higher education
  • Clean driving record & valid driver's license
  • Driven personality, eager to improve and able to work within and support internal teams

About Us:Customers have trusted Sternberg Automotive Group for over 60 years! We are a humble, family-owned dealership with locations across Southern Indiana and in Louisville, Kentucky. Our group provides services for just about every facet of the transportation industry - Cars, Trucks, Leasing, Rental Parts, Vehicle Repair, Equipment, Collision Repair - you name it, we have it! Our enthusiasm and excitement for automobiles as well as delivering exceptional customer service has made us a go-to regional automotive destination.The Sternberg Automotive group demonstrates the same local, family business atmosphere at all our dealerships since all are still run by the Sternberg Family!

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.

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