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Service Manager Jobs in Kentucky (NOW HIRING)

JF Petroleum Group

Service Manager

Louisville, KY · On-site

The Service Manager leads a team of Service Technicians & Heavy Maintenance Technicians in delivering high quality & efficient service to customers while assuring profitability commitments are ...

JF

Service Manager

Louisville, KY · On-site

The Service Manager leads a team of Service Technicians & Heavy Maintenance Technicians in delivering high quality & efficient service to customers while assuring profitability commitments are ...

JF Petroleum Group

Service Manager

Louisville, KY · On-site

The Service Manager leads a team of Service Technicians & Heavy Maintenance Technicians in delivering high quality & efficient service to customers while assuring profitability commitments are ...

Tire Discounters

Service Manager

Lexington, KY · On-site

$55K - $85K/yr

As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...

Tire Discounters

Service Manager

Cold Spring, KY · On-site

$55K - $85K/yr

As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...

Tire Discounters

Service Manager

Lexington, KY · On-site

$50K - $70K/yr

POSITION OVERVIEW Our Service Managers lead, coach, and motivate the team of Service and Tire Technicians for their store, ensuring the highest quality of service delivery and outstanding customer ...

Tire Discounters

Service Manager

Florence, KY · On-site

$55K - $85K/yr

As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...

Tire Discounters

Service Manager

Hebron, KY · On-site

$55K - $85K/yr

As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...

Tire Discounters

Service Manager

Buckner, KY · On-site

$55K - $85K/yr

Position Overview As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. Key ...

Tire Discounters

Service Manager

Paris, KY · On-site

$55K - $85K/yr

Position Overview As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. Key ...

ARLINGTON PROPERTIES LLC

SERVICE MANAGER

Lexington, KY · On-site

As Service Manager, you won't just maintain a property--you'll lead a team, elevate standards, and create a place residents are proud to call home. Your leadership keeps the lights on, the water ...

BIG O TIRES - POWERS INC

Service Manager

Louisville, KY

$40K - $55K/yr

POSITION SUMMARY As an Automotive Service Manager for Big O Tires, you will direct and manage the overall daily operations of the retail store in accordance with identified company goals to obtain ...

Logan's Roadhouse

Service Manager

Paducah, KY · On-site

The Service Manager will strive to deliver exceptional customer service while monitoring guest satisfaction and developing ways to improve the dining experience. The Service Manager will work to ...

Sunbelt Rentals

Service Manager

Bowling Green, KY · On-site

$61K - $73K/yr

Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to: * Develop a career track * Leverage your current skills while developing new skills * Work with an ...

The Larson Group

Service Manager

Louisville, KY · On-site

The Larson Group Peterbilt is looking for an experienced Service Manager to join our dynamic team. This position is responsible for the day to day operation of the dealership's service department in ...

Texas Roadhouse

Service Manager

Danville, KY · On-site

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

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All JobsService Manager JobsService Manager Jobs in Kentucky

Service Manager information

See Kentucky salary details

$28.7K

$60.8K

$102.9K

How much do service manager jobs pay per year?

As of Jul 5, 2026, the average yearly pay for service manager in Kentucky is $60,771.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,200.00 and $69,900.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Kentucky? The most popular types of Service jobs in Kentucky are:
What are popular job titles related to Service Manager jobs in Kentucky? For Service Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Kentucky look for? The top searched job categories for Service Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Service Manager jobs? Cities in Kentucky with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Kentucky as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, and 7% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $60,771 per year, or $29.2 per hour.
Service Manager

Service Manager

Service Pros Installation Group, Inc.

Lexington, KY • On-site

Full-time

Posted 20 days ago

Job description

Job Type
Full-time
Description
About Us:
Service Pros Installation Group is a family-owned business, headquartered in Charlotte, NC; committed to utilizing our resources to positively impact those we serve, putting the needs of our coworkers and customers ahead of our own. Service Pros Installation Group works as an exclusive flooring installation provider for Lowe's Home Improvement. We have workrooms across the Southeast, Northeast, and Midwest.
Our Mission
We provide exceptional customer experiences through our passion for serving others.
Our Vision
We strive to improve the lives of our employees, customers, and contractors in the communities we serve every day.
Our Values
Stewardship
People
Integrity
Growth
Summary:
The Service Manager plays a pivotal role in orchestrating the entire flooring installation process for customers across their assigned areas. This role focuses on leading our in-house team and delivering customer satisfaction while managing and nurturing relationships with Lowe's.
Key Responsibilities:
  • Oversee day-to-day functions of the Installation Coordinator Team.
  • In-store (Lowe's) support, engagement, focused on sales and education.
  • Engagement in the Lowe's Executive/VIP Program.
  • Ensure high-quality installations, that exceed customer expectations.
  • Maintain excellent customer satisfaction scores.
  • Management of Warehouse Functions, Inventory, Staging, and Cleanliness.
  • Manage relationships, negotiate pricing, and authorize payments for services.
  • Analyze job profit margins and make informed decisions.
  • Resolve escalated customer issues and conduct site visits when necessary.
  • Provide guidance to installers and customers on installation and products.

Requirements
Qualifications
  • High school diploma or equivalent (GED)
  • 1-2 years of customer service management experience.
  • 3 or more years of flooring experience is preferred.
  • Ability to collaborate in a team.
  • Strong problem-solving abilities.
  • Commitment to ethical conduct and professionalism.

Physical Demands:
  • Sit for extended periods.
  • Reach, bend, kneel, and handle materials.
  • Lift and carry up to 75lbs.
  • Operate a forklift and handle materials.
  • Specific vision abilities required.

Work Environment:
  • Mostly quiet, indoor office space.
  • Occasional time in non-climate-controlled areas.

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