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Mobile Service information

See Kentucky salary details

$13

$28

$62

How much do mobile service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for mobile service in Kentucky is $28.66, according to ZipRecruiter salary data. Most workers in this role earn between $21.30 and $29.04 per hour, depending on experience, location, and employer.

What is a mobile service technician?

Mobile service technicians are professionals who travel to a customer's location to diagnose, repair, and maintain equipment, vehicles, or devices, rather than working from a fixed service center. They often work in industries such as automotive repair, electronics, or appliance servicing. Their primary advantage is providing convenient, on-site support, saving customers the hassle of transporting products. Mobile service technicians typically bring the necessary tools and parts with them to complete most jobs during their visit.

What is the difference between Mobile Service vs Mobile Technician?

AspectMobile ServiceMobile Technician
CredentialsTypically requires a high school diploma or equivalent; certifications in mobile device repair or servicing are commonRequires similar certifications; often certified in device repair, troubleshooting, and technical diagnostics
Work EnvironmentOn-site at customer locations, retail stores, or service centersPrimarily on-site at customer locations or repair shops, sometimes mobile workshops
Industry UsageUsed broadly in telecommunications, retail, and repair servicesCommonly used in repair shops, retail outlets, and service providers

Mobile Service and Mobile Technician roles often overlap in credentials and work environment, focusing on device repair and customer service. While Mobile Service may refer to broader service roles, Mobile Technicians are specifically skilled in troubleshooting and repairing mobile devices, making them essential in the mobile repair industry.

What are the key skills and qualifications needed to thrive as a mobile service technician?

To thrive as a Mobile Service Technician, you need strong diagnostic abilities, hands-on technical knowledge in automotive or equipment repair, and typically a relevant certification or vocational training. Familiarity with diagnostic tools, mobile service management apps, and vehicle repair systems is essential. Excellent customer service, time management, and problem-solving skills help technicians build trust and adapt to client needs on the go. These skills ensure efficient, high-quality repairs, customer satisfaction, and success in a field-based, dynamic work environment.

What are some of the most common challenges faced by mobile service technicians, and how can they be addressed on the job?

Mobile Service Technicians often encounter challenges such as diagnosing complex issues on-site without access to a full workshop, managing tight schedules, and adapting to different working environments. To address these, it's important to stay organized, keep up-to-date with technical training, and maintain a well-stocked service vehicle. Communication skills are also crucial, as technicians regularly interact with customers and coordinate with office staff to ensure efficient service delivery.
What are the most commonly searched types of Service jobs in Kentucky? The most popular types of Service jobs in Kentucky are:
What are popular job titles related to Mobile Service jobs in Kentucky? For Mobile Service jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Mobile Service jobs in Kentucky look for? The top searched job categories for Mobile Service jobs in Kentucky are:
What cities in Kentucky are hiring for Mobile Service jobs? Cities in Kentucky with the most Mobile Service job openings:
Mobile Service jobs near you
Infographic showing various Mobile Service job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $59,622 per year, or $28.7 per hour.

MOBILE SERVICE TECHNICIAN

Worldwide Equipment Enterprises Inc

Lexington, KY • On-site

Full-time

Re-posted 17 days ago

Job description


POSITION SUMMARY

A Mobile Service Technician performs repairs And / Or maintenance on Heavy and Medium Duty vehicles at various locations away from the dealership. Holds responsibility for maintaining a client’s fleet at their specific location or performs emergency repairs in the field. This position MUST be committed to providing an exceptional customer service experience which includes booking appointments, asking for additional business and develops / maintains relationships with customers. The potential candidate, under minimal supervision, will perform all functions of a fully qualified heavy and medium duty truck repair technician. Travel within the designated region as required, will work in the shop when no road work is available.

ESSENTIAL DUTIES and RESPONSIBILITIES

  • Functions as an on call roadside technician, performing repairs where it sits.
  • Responds to calls 7/24 unless flagged as “unavailable” by the Service Manager.
  • Foster a positive customer experience by listening to the customers need and develop an understanding of the overall complaint.
  • Diagnose the problem via OE software and other means.
  • Effectively communicate the issue to the customer in a professional and timely manner.
  • Perform mechanical repair of vehicle components whether it’s a medium or heavy-duty truck.
  • Validate repair to ensure customer problem is resolved.
  • Tag, wash, and box warranty parts and turn them into the appropriate dealer location.
  • Manage a parts inventory on the service truck and keep the vehicle properly stocked.
  • Effectively administer paperwork as required and in a professional and timely manner. May collect payments at the time services are provided.
  • Maintain all aspects of equipment according to company standards to include basic maintenance, fuel/oil, cleaning and ensuring required inspections are performed and documented appropriately.
  • Participate in service training objectives and utilize that training in the course of daily work.
  • Perform additional duties and repairs as assigned.

SUPERVISORY RESPONSIBILITIES / ORGANIZATIONAL STRUCTURE

  • Reports directly to the Service Manager or Designee daily to work out day-to-day tasks.


QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

  • High school diploma or general education degree (GED).
  • A college degree or a certificate/degree from a trade school is preferred, but not required.
  • Previous dealership experience is preferred but not required.

REQUIRED SKILLS

  • Must pass MVR Check.
  • Must have or be able to acquire a Minimum class B CDL endorsement.
  • Industry certifications are preferred.
  • Must pass pre-employment drug screen and background check.
  • Must be able to have flexible schedule including working scheduled night and weekends. Schedule is based off customer workload.
  • Owns all the hand tooling needed to perform repairs on heavy and medium duty trucks.

PHYSICAL DEMANDS

Position requires extended periods of standing, walking, stooping and lifting. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.