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Service Manager Jobs in Lexington, KY (NOW HIRING)

Tire Discounters

Service Manager

Lexington, KY · On-site

$55K - $85K/yr

As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...

Tire Discounters

Service Manager

Lexington, KY · On-site

$50K - $70K/yr

POSITION OVERVIEW Our Service Managers lead, coach, and motivate the team of Service and Tire Technicians for their store, ensuring the highest quality of service delivery and outstanding customer ...

Tire Discounters

Service Manager

Paris, KY · On-site

$55K - $85K/yr

Position Overview As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. Key ...

Texas Roadhouse

Service Manager

Danville, KY

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Bridgestone Americas, Inc.

Service Manager

Lexington, KY · On-site

$18.54 - $27.81/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Orkin

Service Manager

Lexington, KY

Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills ...

Orkin LLC

Service Manager

Lexington, KY · On-site

$55K - $65K/yr

Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills ...

Orkin

Service Manager

Lexington, KY · On-site

$55 - $65/hr

Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills ...

Goodwood Brewing Company

Service Manager

Frankfort, KY · On-site

Service Manager for Goodwood Restaurant & Brewery: • Responsible to interview, select, train, supervise, counsel, and discipline staff • Institute on-going training programs for making sure that ...

IMI

Customer Service Manager

Lawrenceburg, KY · On-site

Oversee the resource management of the fleet of trucks which he/she has been assigned, as well as manage all personnel. * Ensure customer service issues are addressed and take appropriate actions.

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Service Manager information

See Lexington, KY salary details

$28.8K

$61.1K

$103.5K

How much do service manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service manager in Lexington, KY is $61,133.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,400.00 and $70,300.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Lexington, KY?

The most popular types of Service jobs in Lexington, KY are:

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For Service Manager jobs in Lexington, KY, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Lexington, KY look for?

The top searched job categories for Service Manager jobs in Lexington, KY are:

What cities near Lexington, KY are hiring for Service Manager jobs?

Cities near Lexington, KY with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Lexington, KY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $61,133 per year, or $29.4 per hour.

Service Manager

Tire Discounters

Lexington, KY • On-site

$55K - $85K/yr

Full-time

Re-posted 17 days ago

Tire Discounters rating

6.2

Company rating: 6.2 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

242nd of 375 rated vehicle maintenance

Job description

Join the Tire Discounters Family -- Drive Your Career Forward!
About Us:
Tire Discounters, the nation's largest family-owned and operated tire & service business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2,300 team members. We offer diverse career paths, industry-leading training, and a commitment to our core values.
As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo.
Your Role as a Service Manager:
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store.
What You'll Do:
  • Coach, mentor, and train shop employees, manage performance, and assist the General Manager with hiring.
  • Responsible for the smooth operation of the shop, which includes bay management and workflow of the location.
  • Serves as a liaison providing clear communication between the shop, counter staff and customers.
  • Ensure all inspection and diagnostic procedures are followed while providing the customer with professional, timely recommendations.
  • Promote safety while ensuring quality and service standards by leading a team to deliver outstanding customer service.

Requirements
  • Experience in automotive service/repair (certifications preferred).
  • Management experience with strong leadership skills.
  • Excellent communication and multitasking abilities.
  • Strong work ethic and goal-oriented mindset.
  • Valid driver's license and availability to work Saturdays.
  • Ability to stand for long periods, bend, and lift up to 75 lbs.
  • Authorized to work in the USA (18+).
  • Comfortable with occasional mechanical hazards and outdoor conditions.

Career Path
Service Manager → General Manager → Regional Manager
Compensation
Pay: $55,000 - $85,000+ annually
Service Managers are paid a weekly hourly rate, and earn monthly individual spiffs as well as participating in the monthly store bonus.
Why Tire Discounters?
  • Growth Opportunities: well defined paths for career advancement. Many leaders within our family cut their teeth in the store.
  • Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well!
  • Competitive Pay & Benefits: Solid compensation plan and a full suite of benefits to choose from.
  • Supportive Team: You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows!

What Tire Discounters employees say

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