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Service Manager Jobs in Indiana (NOW HIRING)

Service Manager

Indianapolis, IN · On-site

$90K - $100K/yr

We are seeking an experienced Commercial Roofing Service Manager to lead service operations, drive revenue growth, and build strong client relationships within our growing division. In this role, you ...

SERVICE MANAGER Reports To: Branch Manager Summary The Service Manager is responsible for the day-to-day operations of the Service Department in compliance with established policies and procedures.

Branch Manager Summary The Service Manager is responsible for the day-to-day operations of the Service Department in compliance with established policies and procedures. Plans, develops and ...

Branch Manager Summary The Service Manager is responsible for the day-to-day operations of the Service Department in compliance with established policies and procedures. Plans, develops and ...

Service Manager

Auburn, IN · On-site

$5K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager

Avon, IN · On-site

$65K - $75K/yr

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager

Muncie, IN · On-site

$5K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager

Merrillville, IN · On-site

$60K - $70K/yr

Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager

Dyer, IN · On-site

$5K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager

Wayne, IN · On-site

$5K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager

Muncie, IN · On-site

$5K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

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Service Manager information

See Indiana salary details

$31.4K

$66.6K

$112.8K

How much do service manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for service manager in Indiana is $66,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $76,600.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
What are the most commonly searched types of Service jobs in Indiana? The most popular types of Service jobs in Indiana are:
What are popular job titles related to Service Manager jobs in Indiana? For Service Manager jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Service Manager jobs? Cities in Indiana with the most Service Manager job openings:
Infographic showing various Service Manager job openings in Indiana as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $66,581 per year, or $32 per hour.
Service Manager

Service Manager

NATIONS ROOF LLC

Indianapolis, IN • On-site

$90K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago


Nations Roof rating

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Are you ready to grow your career with a leading commercial roofing company? We are seeking an experienced Commercial Roofing Service Manager to lead service operations, drive revenue growth, and build strong client relationships within our growing division.

In this role, you will oversee field operations, sales, estimating, project management, and team development while ensuring safety, quality, and profitability. You’ll work closely with clients, contractors, and internal teams to deliver exceptional service and long-term roofing solutions.

Key responsibilities include managing service operations, preparing estimates and maintenance reports, developing client relationships, overseeing budgets and profitability, and leading/training service personnel.

Key Responsibilities & Qualifications:

  • 5+ years of experience in commercial roofing or a related industry, with a focus on service management, estimating, and project oversight.
  • Proven track record of managing and growing service operations, fostering client relationships, and ensuring high-quality service delivery.
  • In-depth knowledge of commercial roofing and service industry standards.
  • Strong leadership, communication, and organizational skills
  • Experience with estimating, project oversight, and client management
  • Proficiency with Microsoft Office and budgeting/reporting tools
  • Ability to create and manage budgets and key performance metrics.
  • Bachelor’s degree in Construction Management, Engineering, Architecture, or related field preferred


What You’ll Gain:

  • Full-Time, Salaried Position: (Depending on Experience)
  • Steady, Year-Round Work
  • Company Vehicle or Car Allowance, Cell Phone, and Business-Use Computer
  • Medical, Dental, and Vision Benefits
  • Life Insurance
  • 401(k) Plan with Employer Contribution
  • Holiday and Paid Time Off
  • Career Growth: Opportunities for advancement within a growing and established division.
  • Stability & Trust: Work in an organization that emphasizes trust, long-term relationships, and a commitment to quality.
  • Professional Development: Gain exposure to diverse projects and receive ongoing training and mentorship to ensure your continuous success.


If you are an experienced roofing professional with a passion for service excellence, leadership, and career growth, this is the opportunity you’ve been waiting for. Apply today to be part of an innovative company that values your expertise and invests in your future.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Nations Roof provides equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic. Our company is a Drug Free Workplace.

No Recruiters.

All candidates must be authorized to work in the U.S.


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