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Service Manager Jobs in Indiana (NOW HIRING)

Bobcat of Indy is looking for a Service Manager. If you have previous experience working on construction/ag equipment, have management experience, and are looking to expand your knowledge and career ...

Service Manager Department: Service Reports To: Regional Product Support Manager Ready to ignite your career with a leading dealer of John Deere construction equipment? At West Side Tractor Sales, we ...

Service Manager

Wayne, IN · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager

Fishers, IN · On-site

$70 - $90/hr

The Service Manager partners with the District Manager managing the business within a district to achieve sales and profitability budgets. They manage service delivery excellence by working directly ...

New

We are seeking an experienced Automotive Service Manager to lead our growing service department. The ideal candidate will have a strong background in automotive repair, and proven leadership skills.

Service Manager

Noblesville, IN · On-site

$55 - $85/hr

What You Will Do As a Service Manager, you lead the service team and help keep operations running smoothly. You support technicians, work with dispatch, and make sure customers have a positive ...

New

Manages service operations within the location to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable ...

Exempt The Service Manager is responsible for leading all aspects of service operations at the branch level, including customer retention, account growth, operational compliance, and team performance.

SERVICE MANAGER

Indianapolis, IN · On-site

$80 - $95/hr

SERVICE MANAGER Full Time Management INDIANAPOLIS Indianapolis, IN, US 16 days ago Requisition ID: 1342 Salary Range: $80,000.00 To $95,000.00 Annually Atlas Machine & Supply, Inc., is seeking to ...

Manages service operations within the location to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Requisition Number: 233725 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...

Requisition Number: 233725 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...

Previous Bar Manager/Service Management Experience (Experience must be in afull-servicee restaurant witha full bar) Computer knowledge (Excel, Windows, POS, etc.) Results-driven, trustworthy, and ...

Service Manager

Avon, IN · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

SERVICE MANAGER The Service Manager should be a capable leader, with the ability to organize, train and supervise personnel. They must be capable of managing the entire service operation including ...

Bobcat of Indy is looking for a Service Manager. If you have previous experience working on construction/ag equipment, have management experience, and are looking to expand your knowledge and career ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager

Auburn, IN · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Showing results 21-40

Service Manager information

See Indiana salary details

$31.4K

$66.6K

$112.8K

How much do service manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for service manager in Indiana is $66,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $76,600.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What are the most commonly searched types of Service jobs in Indiana?

The most popular types of Service jobs in Indiana are:

What are popular job titles related to Service Manager jobs in Indiana?

For Service Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Indiana look for?

The top searched job categories for Service Manager jobs in Indiana are:

What cities in Indiana are hiring for Service Manager jobs?

Cities in Indiana with the most Service Manager job openings:

Infographic showing various Service Manager job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $66,581 per year, or $32 per hour.

Service Manager

Bobcat of Indy

Whitestown, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

Bobcat of Indy is a full-service Bobcat Dealership. We specialize in new, used, and rental compact excavators, skid steer loaders, and track loaders. Bobcat of Indy offers parts as well as both mobile and shop service, and a full line of concrete supplies.

Bobcat of Indy is looking for a Service Manager. If you have previous experience working on construction/ag equipment, have management experience, and are looking to expand your knowledge and career with Bobcat equipment, apply today!

Monday - Friday dayshift

$60,000- $80,000 depending on experience plus bonus.

Responsibilities

  • Handle the daily operation of the Service Department.

  • Maintain an adequate and appropriate staff of qualified, trained, and customer-facing service technicians.

  • Conduct regular (not less than monthly) meetings to compare performance with standards and goals; conduct annual performance reviews.

  • Implement competitive compensation and incentive programs for all service job functions.

  • Provide quality service in a timely manner for both customer and company equipment that results in an efficient, profitable, and organized department.

  • Determine repair methodologies and job flows to improve the effectiveness, the efficiency, and customer happiness.

  • Establish and maintain customer contacts to ensure a good working relationship with customers and promote customer service work.

  • Responsible for all warranty service to insure fair and equitable treatment of the customer and the company. Optimize warranty reimbursement from vendors.

  • Develop and schedule sales and expense budgets in cooperation with the Shop Foreperson and Branch Manager.

  • Capital expenditures will be forecast in order to maintain the various departments and assist in their improvement.

  • Develop/maintain all service efficiency and management reports and reporting methods.

  • Responsible for the condition of the shop including keeping the shop equipment (including vehicles) in good repair and maintaining proper housekeeping.

  • Align with all governmental rules and regulations (OHSA, EPA).

Qualifications

  • 3-5 years management experience preferred.

  • Prior experience as a field or service technician preferred.

  • A team orientation with a strong sense of commitment to the customer and service team.

  • Personable, problem solver, a leader, ethical, intelligent and able to function calmly in stressful situations.

  • Ability to develop and maintain relationships with customers, suppliers, other department personnel, peers and management.

Benefits

  • Health, Vision, and Dental Insurance

  • Boot and Safety Glasses Reimbursement

  • Christmas Savings Program

  • Paid Vacation and Flex Time

  • Matching 401K Plan

  • Profit Sharing and Bonus Program

  • Short and Long-term Disability

  • Company Paid Life Insurance

  • Critical Care and Accident Insurance

  • Employee Assistance Program

  • Paid Training

  • Many opportunities for advancement (We prefer to promote from within)

  • Family friendly company

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.