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Service Manager Jobs in Hawaii (NOW HIRING)

Romer House Waikiki

Guest Service Manager OEM

Honolulu, HI · On-site

$20 - $24.94/hr

... Guest Services Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner ...

Highgate Hotels

Guest Service Manager OEM

Honolulu, HI · On-site

... Guest Services Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner ...

Midas

Automotive Car Wash Service Manager

Waipahu, HI · On-site

$36K - $60K/yr

We are looking for a Car Wash Service Manager to continue the traditions and reputation we've already established. This position is a Store Manager developmental role. Gold Touch is committed to ...

Hawthorne Machinery Co.

Service Coordinator

Waipahu, HI · On-site

$19.75 - $25/hr

Service Manager FLSA Status: Non-exempt Division: HPC D epartment: Service Locations: Waipahu POSITION SUMMARY: Under the direction of the Service Manager the Service Coordinator provides ...

Hawthorne Machinery Co.

Service Coordinator

Waipahu, HI · On-site

$19.75 - $25/hr

Service Manager FLSA Status: Non-exempt Division: HPC Department: Service Locations: Waipahu Position Summary: Under the direction of the Service Manager the Service Coordinator provides ...

Hawthorne Machinery Co.

Service Coordinator

Waipahu, HI

$19.75 - $25/hr

Service Manager FLSA Status: Non-exempt Division: HPC D epartment: Service Locations: Waipahu POSITION SUMMARY: Under the direction of the Service Manager the Service Coordinator provides ...

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Showing results 21-40

All JobsService JobsService Manager JobsService Manager Jobs in Hawaii

Service Manager information

See Hawaii salary details

$34.3K

$72.7K

$123.1K

How much do service manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for service manager in Hawaii is $72,697.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $83,600.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Hawaii?

The most popular types of Service jobs in Hawaii are:

What are popular job titles related to Service Manager jobs in Hawaii?

For Service Manager jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Hawaii look for?

The top searched job categories for Service Manager jobs in Hawaii are:

What cities in Hawaii are hiring for Service Manager jobs?

Cities in Hawaii with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $72,697 per year, or $35 per hour.

Service Manager (Pearl City Branch)

First Hawaiian, Inc.

Pearl City, HI • On-site

$55K - $68K/yr

Full-time

Re-posted yesterday

First Hawaiian Bank rating

8.2

Company rating: 8.2 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

51st of 171 rated banks

Job description


First Hawaiian Bank is currently seeking an engaging leader to join our team at Pukalani Branch as a Service Manager.
Compensation:
The pay range for the role is $55,000 - $68,000/yr; commensurate with experience.
Work Schedule:
Monday - Friday 8:00AM - 4:30PM; Saturday on a rotational basis 8:30AM - 1:30PM (hours may vary)
Responsibilities
In this role, the Service Manager is responsible for the operations of the branch and supervises employees in all phases of the Bank operations. The Service Manager leads the handling and resolutions on customer issues or complex inquiries and ensures that all Bank policies and procedures are followed. The role is integral in maintaining the branch workflow and assists to assign coverage as needed.
Qualifications
The ideal candidate will have:
  • Bachelor's degree in Business or equivalent work experience required
  • 3-5 years of experience in bank operations with at least 1 year of supervisory experience
  • Ability to use 10-key adding machine and type 40 wpm
  • Must be pleasant and tactful when interacting with customers
  • Good oral and interpersonal communication skills
  • Attention to detail and ability to use judgement and discretion regarding customer transactions and confidential information
  • Must be proficient in Microsoft Windows applications

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