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Service Manager Jobs in Hawaii (NOW HIRING)

Pacific Islands Construction

Service Manager

Honolulu, HI · On-site

$70K - $900K/yr

Commercial Roofing - Senior Service Manager Location: Honolulu, Hawaii Job Type: Full-Time Salary: $70,000 - $90,000 Bonus Opportunity: Performance Based Incentive Eligible Are you an experienced ...

Pacific Islands Construction

Service Manager

Lihue, HI

$70K - $900K/yr

Commercial Roofing - Senior Service Manager Location: Honolulu, Hawaii Job Type: Full-Time Salary: $70,000 - $90,000 Bonus Opportunity: Performance Based Incentive Eligible Are you an experienced ...

Pacific Islands Construction

Service Manager

Kahului, HI · On-site

$70K - $900K/yr

Commercial Roofing - Senior Service Manager Location: Honolulu, Hawaii Job Type: Full-Time Salary: $70,000 - $90,000 Bonus Opportunity: Performance Based Incentive Eligible Are you an experienced ...

Terminix

Service Manager

Kailua Kona, HI · On-site

$59K - $96K/yr

Our Service Managers play a key leadership role in our local Terminix branches. This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery ...

Rentokil

Service Manager

Kailua Kona, HI

Our Service Managers play a key leadership role in our local Terminix branches. This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery ...

Midas Hawaii

Automotive Service Manager

Honolulu, HI · On-site

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Midas

Automotive Service Manager

Kailua Kona, HI · On-site

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Midas

Automotive Service Manager

Honolulu, HI · On-site

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Associa

Customer Service Manager

Honolulu, HI · On-site

The Customer Service Manager (CSM) reports to and is under the general supervision of the General Manager and/or Assistant General Manager. The CSM compiles and analyses all owner and resident imput ...

The Icee Company

Field Service Manager

Waipahu, HI · On-site

$80K/yr

Reporting to the Field Operations Manager, the Field Service Manager provides leadership, guidance, and training to field operations team members. Actively immersed in leading day-to-day operations ...

Marriott

Guest Service Manager

Lahaina, HI · On-site

Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front ...

Marriott International

Guest Service Manager

Lahaina, HI · On-site

$60K - $104K/yr

Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services ...

Aramark

Food Service Manager

Honolulu, HI · On-site

$66K - $75K/yr

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where ...

Aramark

Food Service Manager

Honolulu, HI

$66K - $75K/yr

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where ...

Drive Thru Joe Llc

Food Service Manager

Honolulu, HI

$20 - $26/hr

We're looking for a Joe Pro 4 --our version of a Kitchen Manager--to lead both front-of-house and ... Oversee daily operations in both kitchen and cafe service areas. Set the tone, lead by example, and ...

Aramark

Food Service Manager

Honolulu, HI · On-site

$66K - $75K/yr

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where ...

Drive Thru Joe Llc

Food Service Manager

Honolulu, HI

$20 - $26/hr

We're looking for a Joe Pro 4 --our version of a Kitchen Manager--to lead both front-of-house and ... Oversee daily operations in both kitchen and cafe service areas. Set the tone, lead by example, and ...

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Showing results 1-20

All JobsService JobsService Manager JobsService Manager Jobs in Hawaii

Service Manager information

See Hawaii salary details

$34.3K

$72.7K

$123.1K

How much do service manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for service manager in Hawaii is $72,697.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $83,600.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Hawaii? The most popular types of Service jobs in Hawaii are:
What are popular job titles related to Service Manager jobs in Hawaii? For Service Manager jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Hawaii look for? The top searched job categories for Service Manager jobs in Hawaii are:
What cities in Hawaii are hiring for Service Manager jobs? Cities in Hawaii with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Hawaii as of July 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $72,697 per year, or $35 per hour.

Service Manager

Pacific Islands Construction

Honolulu, HI • On-site

$70K - $900K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Commercial Roofing - Senior Service Manager

Location: Honolulu, Hawaii

Job Type: Full-Time

Salary: $70,000 - $90,000

Bonus Opportunity: Performance Based Incentive Eligible

Are you an experienced leader in commercial roofing service and repair who knows how to drive performance, support customers, and lead teams in a fast-paced environment? We are looking for a Senior Service Manager to lead our service department and help grow our repair and maintenance operations.

This is a key leadership role for someone who can oversee day-to-day service activity, support field teams, strengthen customer relationships, and ensure work is completed safely, efficiently, and profitably.

What You’ll Do

As our Senior Service Manager, you will lead the commercial roofing service department and oversee service operations from dispatch to closeout. You will manage technicians and service staff, coordinate repairs and preventive maintenance work, monitor job performance, and help ensure outstanding customer service.

You will also play an important role in growing recurring service revenue, improving department efficiency, and maintaining high standards for safety, quality, and accountability.

Key Responsibilities

· Lead the daily operations of the commercial roofing service department

· Manage service technicians, foremen, and service coordination staff

· Oversee leak response, repairs, inspections, and preventive maintenance work

· Review work orders, reports, photos, proposals, and closeout documentation

· Monitor labor, materials, subcontractor use, and job profitability

· Build strong relationships with property managers, facility teams, building owners, and key accounts

· Support the growth of recurring maintenance and repair business

· Enforce company safety policies, OSHA compliance, and jobsite standards

· Coach and develop team members while driving accountability and performance

· Partner with leadership on staffing, forecasting, budgeting, and process improvement

What We’re Looking For

We want a candidate with strong commercial roofing experience and proven leadership ability. You should be comfortable managing people, solving problems quickly, communicating with customers, and keeping service operations running smoothly.

Required Qualifications

· 7+ years of commercial roofing experience, including service and repair operations

· 3+ years of leadership experience in service, operations, or field management

· Strong knowledge of TPO, EPDM, PVC, modified bitumen, built-up roofing, metal, and coating systems

· Experience with dispatching, work order management, and job costing

· Ability to read scopes, reports, drawings, and inspection documentation

· Valid driver’s license with acceptable driving record

· Strong communication, customer service, and problem-solving skills

Preferred Qualifications

· OSHA 30 certification

· Manufacturer certifications or advanced roofing system knowledge

· Experience managing emergency response and leak service programs

· Experience with ERP, CRM, or mobile field service platforms

Compensation & Benefits

Base Salary: $70,000 - $90,0000

Bonus: Performance-based incentive opportunity

· Medical, dental, and vision insurance

· HSA or FSA options, if applicable

· 401(k) with company match

· Paid time off and paid holidays

· Company vehicle or vehicle allowance

· Cell phone and laptop/tablet

· Life and disability insurance

· Training, certification, and professional development support

· Employee assistance program, if offered

· Relocation assistance, if applicable

· Fuel card, expense reimbursement, and other company-sponsored benefits based on policy

Why Join Us

This is an opportunity to step into a leadership role with a growing commercial roofing company that values safety, responsiveness, service quality, and long-term customer relationships. If you are ready to lead a strong team and make a real impact on department performance and growth, we want to hear from you.