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Service Director Jobs in Hawaii (NOW HIRING)

Maytav Bus Co

HEALTH SERVICES DIRECTOR

Honolulu, HI · On-site

$95 - $105/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Health Services Director Location: Honolulu, Hawaii Pay: $95,000-$105,000/year (DOE) Experience: Nursing leadership experience in senior living or residential care preferred Education: Licensed ...

YMCA

Dishwasher / Prep Cook

Waialua, HI · On-site

$16.25 - $18/hr

Under the supervision of the Food Service Director, the position primarily involves the preparation, delivery, and clean up of meals for all applicable Camp Erdman programs. THIS POSITION DOES NOT ...

YMCA of Honolulu

Dishwasher / Prep Cook

Waialua, HI · On-site

$16.25 - $18/hr

Under the supervision of the Food Service Director, the position primarily involves the preparation, delivery, and clean up of meals for all applicable Camp Erdman programs. THIS POSITION DOES NOT ...

Alaska Air Group

Director Guest Services

Honolulu, HI · On-site

$124K - $193K/yr

  • Retirement

  • PTO

Director, Station Guest Services The Director, Station Guest Services leads and drives a safe, reliable operation while maintaining the highest standards in guest services at Alaska Airlines (AS) and ...

Hilton Grand Vacations, Inc.

Director Guest Services

Waikoloa, HI

$80K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Director of Guest Services leads all Front Office functions, including Guest Service Attendants ... As part of the Resort Leadership Team, this role drives service excellence, operational efficiency ...

YMCA

Lead Cook

Waialua, HI · On-site

$18.50 - $20.25/hr

Under the supervision of the Food Service Director, the position primarily involves the preparation, delivery, and clean up of meals for all applicable Camp Erdman programs. THIS POSITION DOES NOT ...

YMCA of Honolulu

Lead Cook

Waialua, HI · On-site

$18.50 - $20.25/hr

Under the supervision of the Food Service Director, the position primarily involves the preparation, delivery, and clean up of meals for all applicable Camp Erdman programs. THIS POSITION DOES NOT ...

Alaska Airlines

Director Guest Services

Honolulu, HI · On-site

$162K - $251K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Role Summary The Director, Station Guest Services leads and drives a safe, reliable operation while ... Establish strategic operational goals and direction for a team of customer service agents and ...

Alaska Airlines

Director Guest Services

Honolulu, HI · On-site

$124K - $193K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Role Summary The Director, Station Guest Services leads and drives a safe, reliable operation while ... Establish strategic operational goals and direction for a team of customer service agents and ...

Alaska Airlines

Director Guest Services

Honolulu, HI · On-site

$124K - $193K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Director, Station Guest Services leads and drives a safe, reliable operation while maintaining ... Establish strategic operational goals and direction for a team of customer service agents and ...

Block Imaging, Inc

Field Service Engineer

Kailua, HI · On-site

$90K - $135K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide regular project updates, feedback, and insights to management, including the Zone Service Director, to support informed decision-making and continuous improvement * Remain available to ...

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All JobsService JobsService Director JobsService Director Jobs in Hawaii

Service Director information

See Hawaii salary details

$31.7K

$106.7K

$181.3K

How much do service director jobs pay per year?

As of Aug 16, 2026, the average yearly pay for service director in Hawaii is $106,673.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,600.00 and $124,700.00 per year, depending on experience, location, and employer.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs

What are the most commonly searched types of Service jobs in Hawaii?

The most popular types of Service jobs in Hawaii are:

What are popular job titles related to Service Director jobs in Hawaii?

For Service Director jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Service Director jobs in Hawaii look for?

The top searched job categories for Service Director jobs in Hawaii are:

What cities in Hawaii are hiring for Service Director jobs?

Cities in Hawaii with the most Service Director job openings:

Service Director jobs near you
Infographic showing various Service Director job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $106,673 per year, or $51.3 per hour.

HEALTH SERVICES DIRECTOR

Maytav Bus Co

Honolulu, HI • On-site

$95 - $105/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Position: Health Services Director

Location: Honolulu, Hawaii

Pay: $95,000–$105,000/year (DOE)

Experience: Nursing leadership experience in senior living or residential care preferred

Education: Licensed Vocational Nurse (LVN) or Registered Nurse (RN) with a valid Hawaii nursing license in good standing

Type: Full-time

Schedule: Monday–Friday, 8:00 AM–5:30 PM

Kahu Malama Nurses is seeking a compassionate and experienced Health Services Director to lead clinical operations within a Residential Care Facility for the Elderly (RCFE). If you're a dedicated nursing leader who is passionate about providing exceptional resident care while mentoring clinical staff, we'd love to hear from you.

Job Description

As the Health Services Director, you will oversee resident health services, coordinate care with healthcare providers, supervise clinical staff, and ensure compliance with state regulations while promoting the highest quality of care.

Key Responsibilities:

  1. Coordinate resident care with physicians, hospitals, discharge planners, and other healthcare providers.
  2. Oversee medication management and train Medication Technicians.
  3. Perform nursing assessments, medication administration, and treatments within the scope of nursing practice.
  4. Complete pre-admission assessments and ongoing resident evaluations.
  5. Coordinate medical, dental, vision, hearing, and podiatry services.
  6. Interview prospective residents and families and review admission documentation.
  7. Supervise clinical staff and provide coaching and education.
  8. Monitor resident health and communicate changes with the Executive Director, families, and care team.
  9. Ensure compliance with RCFE regulations and company policies.
Position Requirements

Hard Skills

  1. Active Hawaii LVN or RN license in good standing.
  2. Preferred 2+ years of experience in a Residential Care Facility for the Elderly (RCFE).
  3. Preferred 1+ year of supervisory or management experience.
  4. Ability to obtain RCFE Administrator certification.
  5. Proficiency with Microsoft Office (Word, Excel, Outlook).
  6. Current or ability to obtain First Aid and CPR certification.
  7. Ability to pass criminal background screening, physical examination, and TB testing.

Soft Skills

  1. Strong leadership and staff development skills.
  2. Excellent communication and interpersonal abilities.
  3. Ability to teach, coach, and mentor clinical staff.
  4. Highly organized, self-motivated, and able to work independently.
  5. Compassionate, resident-focused, and committed to quality care.
Benefits/Perks
  1. Medical, Dental, and Vision Insurance
  2. 401(k) with Company Match
  3. Paid Vacation, Sick Leave, Personal Day, and Holidays
  4. Bonus Opportunities
  5. Company-Paid Life Insurance
  6. Complimentary Meals
  7. Employee Assistance Program
  8. Student Loan Refinancing
  9. Pet Insurance
  10. Team Member Discount Program (LifeMart)
  11. Emergency Financial Assistance
  12. Employee Recognition Programs

Kahu Malama Nurses is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold, and delivered to enable access to the American Dream.

We are proud to be an Equal Employment Opportunity and Aff…? All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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