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Service Manager Jobs in Connecticut (NOW HIRING)

VIP Tires & Service

Service Manager

Wallingford, CT

$85K - $100K/yr

VIP Tires & Service - Service Manager Are you an inspirational leader who thrives on delivering exceptional customer experiences? Do you create a positive working environment that fosters personal ...

VIP Tires & Service

Service Manager

Wallingford, CT

$85K - $100K/yr

VIP Tires & Service - Service Manager Are you an inspirational leader who thrives on delivering exceptional customer experiences? Do you create a positive working environment that fosters personal ...

Waltham Pest Services

Service Manager

Milford, CT

At Waltham Pest Services, our Service Managers play a vital role in ensuring we deliver the exceptional, health‑focused service our customers count on. As New England's original pest control ...

New

Waltham Pest Services

Service Manager

Hartford, CT

We are currently seeking a Service Manager . This position will be base out of our Agawam, MA branch. Waltham Offers... * Competitive Compensation; Base Salary & Bonus Plan * Comprehensive benefit ...

Sila Services

Service Manager

Norwalk, CT · On-site

Service Manager Operations & Customer Experience HVAC | Plumbing | Electrical Role Overview The Service Manager is the operational heartbeat of our service departments. This role goes beyond ...

Sila Services

Service Manager

Norwalk, CT

Service Manager Operations & Customer Experience HVAC | Plumbing | Electrical Role Overview The Service Manager is the operational heartbeat of our service departments. This role goes beyond ...

Sila Services

Service Manager

Norwalk, CT

$90K - $115K/yr

Service Manager Operations & Customer Experience HVAC \u007C Plumbing \u007C Electrical Role Overview The Service Manager is the operational heartbeat of our service departments. This role goes ...

Kia of Old Saybrook

Service Manager

Middlefield, CT

M3S Auto Group is seeking an experienced and motivated Service Manager to lead our busy service department at a well-established new car dealership. WE OFFER: * Medical insurance options * Paid ...

Kia of Old Saybrook

Service Manager

Rockfall, CT

M3S Auto Group is seeking an experienced and motivated Service Manager to lead our busy service department at a well-established new car dealership. WE OFFER: * Medical insurance options * Paid ...

Kia of Old Saybrook

Service Manager

Middlefield, CT · On-site

M3S Auto Group is seeking an experienced and motivated Service Manager to lead our busy service department at a well-established new car dealership. WE OFFER: * Medical insurance options * Paid ...

Kia of Old Saybrook

Service Manager

Rockfall, CT · On-site

M3S Auto Group is seeking an experienced and motivated Service Manager to lead our busy service department at a well-established new car dealership. WE OFFER: * Medical insurance options * Paid ...

Momentum Solar

Service Manager

East Berlin, CT

We are looking for an organized, detail-oriented service manager to manage our service department and handle customer service interactions, reports, and repairs. The service manager ...

Momentum Solar

Service Manager

East Berlin, CT · On-site

We are looking for an organized, detail-oriented service manager to manage our service department and handle customer service interactions, reports, and repairs. The service manager ...

Volkswagen of Stamford

Service Manager

Stamford, CT

Volkswagen of Stamford is looking for a highly motivated Service Manager to manage our auto service, repair shop operation. We are a family owned & operated, high volume dealership. Large workspace ...

Volkswagen of Stamford

Service Manager

Stamford, CT · On-site

Volkswagen of Stamford is looking for a highly motivated Service Manager to manage our auto service, repair shop operation. We are a family owned & operated, high volume dealership. Large workspace ...

Texas Roadhouse

Service Manager

Shelton, CT · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Volkswagen of Stamford

Service Manager

Stamford, CT · On-site

Volkswagen of Stamford is looking for a highly motivated Service Manager to manage our auto service, repair shop operation. We are a family owned & operated, high volume dealership. Large workspace ...

Texas Roadhouse

Service Manager

New London, CT · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Manchester, CT · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

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Showing results 1-20

All JobsService JobsService Manager JobsService Manager Jobs in Connecticut

Service Manager information

See Connecticut salary details

$31.4K

$66.6K

$112.7K

How much do service manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for service manager in Connecticut is $66,562.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $76,600.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Connecticut? The most popular types of Service jobs in Connecticut are:
What are popular job titles related to Service Manager jobs in Connecticut? For Service Manager jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Connecticut look for? The top searched job categories for Service Manager jobs in Connecticut are:
What cities in Connecticut are hiring for Service Manager jobs? Cities in Connecticut with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Connecticut as of July 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $66,562 per year, or $32 per hour.
Service Manager

Service Manager

VIP Tires & Service

Wallingford, CT

$85K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

VIP Tires & Service rating

5.6

Company rating: 5.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

288th of 361 rated vehicle maintenance

Job description

VIP Tires & Service - Service Manager

Are you an inspirational leader who thrives on delivering exceptional customer experiences? Do you create a positive working environment that fosters personal growth and career development?

Join VIP Tires & Service, Northern New England's premier automotive service provider and tire dealer since 1926. As a Service Manager, you will play a crucial role in building an extraordinary team that ensures workplace safety, exceptional customer service, and team development.

Responsibilities:

  • Make workplace safety the top priority by enforcing safety policies and procedures.
  • Build and develop a superior team by hiring the best associates and providing necessary training.
  • Ensure all associates are certified and on a structured career path through coaching sessions.
  • Manage facility and equipment maintenance to comply with safety and environmental standards.
  • Prepare the location, service desk, and equipment daily for business operations.

Benefits:

  • Flexible schedule and paid time off.
  • Comprehensive health, dental, vision, life, and disability insurance.
  • 401k with matching, referral program, and employee discount.
  • Paid training, mileage reimbursement, and bonus pay opportunities.

Location: Bennington, VT

If you are a motivated, dynamic individual who is passionate about automotive service and team leadership, apply now to be a part of the VIP family!

We understand your car is your life. As Northern New England's leader in all things tires and service since 1926, the Quirk family & VIP get it.
We Guarantee The Lowest Price
Since 1926, the Quirk family and VIP have been the place where New Englanders turn for the tires and professional auto service they need to keep their vehicles running at peak performance. We guarantee the lowest tire prices, provide exceptional services, and provide many FREE services including tire safety inspections, brake inspections, and alignment checks. In addition to the services we provide, we offer a variety of warranties that give you peace of mind regarding the investments you make in your vehicle.
When you need tires or service, turn to VIP.
Today, VIP is Northern New England's largest privately held automotive service provider and tire dealer. Based in Auburn, Maine, we operate 68 locations in Maine, New Hampshire, Vermont, and Massachusetts. Each store is staffed with ASE and TIA Certified Automotive Professionals seven days a week.
Our mission is to Earn Automotive Customers For Life. We promise to be there when you need us.
When you need tires or service, turn to VIP.

Education:no requirementsEmployment Type: FULL_TIME

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