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Service Engineer Jobs in Minnesota (NOW HIRING)

IMRIS

Customer Service Engineer

Chaska, MN · On-site

$36 - $40/hr

The Customer Service Engineer (CSE) is a field-based, customer-facing role responsible for the installation, service, maintenance and modification of IMRIS's intraoperative imaging theatres at ...

GEA

Field Service Engineer

Saint Paul, MN · On-site

Responsibilities / Tasks GEA Systems North America LLC seeks a Field Service Engineer in Hudson, WI. Responsibilities: Work focused on Blow Molders but overlaps to all pieces of the beverage and ...

GEA

Field Service Engineer

Afton, MN · On-site

Responsibilities / Tasks GEA Systems North America LLC seeks a Field Service Engineer in Hudson, WI. Responsibilities: Work focused on Blow Molders but overlaps to all pieces of the beverage and ...

GEA

Field Service Engineer

Saint Paul, MN · On-site

Responsibilities / Tasks GEA Systems North America LLC seeks a Field Service Engineer in Hudson, WI. Responsibilities: Work focused on Blow Molders but overlaps to all pieces of the beverage and ...

GEA

Field Service Engineer

Cottage Grove, MN · On-site

Responsibilities / Tasks GEA Systems North America LLC seeks a Field Service Engineer in Hudson, WI. Responsibilities: Work focused on Blow Molders but overlaps to all pieces of the beverage and ...

GEA

Field Service Engineer

Hastings, MN · On-site

Responsibilities / Tasks GEA Systems North America LLC seeks a Field Service Engineer in Hudson, WI. Responsibilities: Work focused on Blow Molders but overlaps to all pieces of the beverage and ...

GEA

Field Service Engineer

Stillwater, MN · On-site

Responsibilities / Tasks GEA Systems North America LLC seeks a Field Service Engineer in Hudson, WI. Responsibilities: Work focused on Blow Molders but overlaps to all pieces of the beverage and ...

OpEx Service

CNC Field Service Engineer

Minneapolis, MN · On-site

$35 - $40/hr

Field Service Engineer (CNC / Automation) - Travel Role Levels II-III | 100% Travel | Hourly + OT OpEx Service, LLC $30 - $45/hour (based on experience) + overtime (Typical earnings: $75,000 - $110 ...

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All JobsService Engineer JobsService Engineer Jobs in Minnesota

Service Engineer information

See Minnesota salary details

$19

$39

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How much do service engineer jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for service engineer in Minnesota is $39.59, according to ZipRecruiter salary data. Most workers in this role earn between $31.54 and $44.71 per hour, depending on experience, location, and employer.

What is the difference between Service Engineer vs Maintenance Technician?

AspectService EngineerMaintenance Technician
Required CredentialsTypically technical degrees or certifications, such as HVAC, electrical, or mechanical certificationsVocational training or certifications in specific maintenance skills
Work EnvironmentCustomer sites, industrial facilities, or client locationsFactories, plants, or facility maintenance areas
Employer & Industry UsageManufacturing, HVAC, electronics, and industrial sectorsManufacturing plants, facilities management, and equipment maintenance
Common Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsJob duties, skills, and career path differences

While both Service Engineers and Maintenance Technicians work in technical environments, Service Engineers often focus on installing, troubleshooting, and servicing equipment at client sites, requiring broader technical certifications. Maintenance Technicians primarily perform routine maintenance and repairs within facilities. The roles overlap in technical skills but differ in scope and work setting.

What Is a Service Engineer?

A service engineer, also called a field service engineer, installs, repairs, and maintains equipment for clients. As a service engineer, you are the face of your company, traveling on-site to troubleshoot the issues your client has with the machinery. Depending on where your client is located, you may work in offices, factories, or health care facilities; indoor or outdoor areas; locally or overseas. You may specialize in a particular industry or type of equipment, but you need to have broad knowledge of mechanical, electrical, and technological principles. Service engineers may also collaborate with design teams to configure the proper machinery to fit each client’s needs and train employees in the organization to use the equipment.

What are some common challenges Service Engineers face when working on-site at client locations?

Service Engineers often encounter challenges such as diagnosing unfamiliar equipment issues quickly, adapting to various client environments, and managing multiple service requests simultaneously. Working on-site may require strong communication skills to explain technical solutions to non-technical clients and to collaborate effectively with client staff. Additionally, Service Engineers must be resourceful and flexible, as they may need to troubleshoot problems with limited tools or information, all while maintaining a professional and customer-focused attitude.

What are the key skills and qualifications needed to thrive as a Service Engineer, and why are they important?

To thrive as a Service Engineer, you need a solid background in engineering principles, troubleshooting, and problem-solving, usually supported by a degree in engineering or a related technical field. Familiarity with diagnostic tools, maintenance management systems, and relevant certifications such as CompTIA A+ or manufacturer-specific training is often required. Strong communication, customer service orientation, and the ability to work independently help distinguish top performers in this role. These competencies ensure efficient technical support, high customer satisfaction, and reliable equipment performance.

What is the job of a service engineer?

A service engineer is responsible for installing, maintaining, repairing, and troubleshooting equipment or systems for clients. They often work on technical devices, require technical knowledge, and may need certifications or training to perform their duties effectively.

What engineers make $300,000 a year?

Senior specialized engineers such as petroleum engineers, aerospace engineers, and certain software engineers with extensive experience and advanced skills can earn $300,000 or more annually. High salaries often result from working in high-demand industries, holding advanced certifications, or taking on managerial or executive roles within engineering fields.

What is a Service Engineer?

A Service Engineer is a technical professional responsible for installing, maintaining, troubleshooting, and repairing equipment or systems for clients or customers. They often work in fields such as manufacturing, IT, healthcare, or engineering, ensuring that machinery or technology operates efficiently and reliably. Service Engineers may provide on-site or remote support, perform routine inspections, and offer technical guidance to users. Their work helps minimize downtime and keeps critical systems functioning smoothly.

What engineering jobs pay $500,000?

High-paying engineering roles such as petroleum engineers, aerospace engineers, and certain senior software or systems engineers can earn $500,000 or more annually, often with extensive experience, advanced certifications, and leadership responsibilities. These positions typically require specialized skills, advanced degrees, and may involve working in high-stakes or complex environments.

What engineers make $200,000 a year?

Senior engineers in specialized fields such as petroleum, aerospace, or software engineering can earn $200,000 or more annually, especially with extensive experience, advanced skills, and often in leadership or managerial roles. High-paying engineering positions typically require advanced certifications, a strong technical background, and sometimes working in high-demand industries or locations with a high cost of living.
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Service Engineer jobs near you
Customer Service Engineer

Customer Service Engineer

IMRIS

Chaska, MN • On-site

$36 - $40/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

OVERVIEW
As a global leader in intraoperative MRI, IMRIS Imaging, Inc. delivers fully integrated surgical environments that provide clinicians with real-time MRI and imaging insights during procedures. These solutions are designed to improve clinical decision-making, enhance surgical precision, and ultimately drive better patient outcomes. The IMRIS Surgical Theatre enables seamless intraoperative imaging directly within the operating room, eliminating the need to move patients and ensuring timely access to critical data when it matters most.
To date, more than 70,000 patients have benefited from procedures performed in IMRIS Surgical Theatres worldwide, supporting improved resection rates, reduced reoperation needs, and extended life expectancy in complex neurosurgical cases.
IMRIS continues to advance the field by integrating next-generation intraoperative imaging technologies and shaping the future of neurosurgery and image-guided interventions across leading hospitals globally.
We are currently searching for a Customer Service Engineer to join our Customer Service Team. The Customer Service Engineer (CSE) is a field-based, customer-facing role responsible for the installation, service, maintenance and modification of IMRIS's intraoperative imaging theatres at customer sites. The CSE applies technical acumen to deliver customer satisfaction while meeting corporate and financial objectives and service opportunities. This role supports and interacts with Customer Service, Clinical Applications, Manufacturing Operations, R&D, and QA/RA functions. The CSE is responsible for managing customer experiences and vendor/OEM relationships. This position requires excellent technical and interpersonal skills in order to solve unique problems and achieve mutual goals.
Please note: There is no relocation offered for this role. Because of the concentration of customers we support in these regions, we prefer candidates based in the metropolitan areas of Indianapolis, Cleveland, Columbus, Detroit, Pittsburgh, Philadelphia, or Chicago.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Perform installation, corrective service, preventative maintenance, and modifications on defined equipment within IMRIS's Intraoperative Surgical Theatres at customer sites with minimal supervision.
  • Perform system installations per equipment specifications, installation protocols, customer configuration, and program schedule to ensure equipment functionality and delivery.
  • Perform corrective service on existing customer systems upon customer complaint/product failure.
  • Perform proactive maintenance per equipment specifications, customer configuration, and pre-defined schedule to ensure the availability of intraoperative imaging to customers and patients.
  • Implement Field Action Plans/product modifications across the defined product line and customer base per protocol and established timeline.
  • Create, update, and maintain service calls with customer reported problem, repair details, associated work activities, and part consumption within the IMRIS ERP system. Document and process complaint information per defined protocol.
  • Complete all service and installation activities consistent with international quality standards. Comply with IMRIS's Quality Management System; follow established procedures and complete required installation and service records for device history retention.
  • Perform necessary administrative duties accurately and in full per defined standards.
  • Provide field feedback, identify corrective and preventive measures, support process improvements, and implement Service project plans as needed.
  • Align with the Service Methods Specialist and other CSE members to solve unique product failures and service issues.
  • Support escalated customer situations; align with Service Management, Sales and Clinical Applications to resolve customer dissatisfaction.
  • Build and maintain productive working relationships with customers, peers, and business partners.
  • Develop, update, and maintain installation and service procedures, tools, and equipment.
  • Assist, and/or lead as appropriate, Service activities and projects driven by business, functional, product or customer need both in the office and field settings. Manage schedule, time commitment, and deliverables amongst field service responsibilities.
  • Support departmental goals and business objectives.
  • Required overnight travel for on-site customer service of approximately 60-70%; remaining time to be split between office and home (office) to fulfill job responsibilities as defined above.

SUPERVISION RECEIVED AND EXERCISED
  • Works under the supervision of the Director/Manager of Customer Service.
  • This position does not supervise other employees.
  • This position requires moderate supervision.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS
  • Minimum Associates Degree or equivalent technical training and experience; Bachelor of Science degree in Mechanical or Electronic Engineering is preferred.
  • Experience with repairing, maintaining, and testing capital medical equipment; aptitude to troubleshoot, analyze and formulate solutions to complex problems. Strong mechanical and electronics/computer background is preferred.
  • Prefer 3+ years of field service experience, as well as strong demonstrated customer service and communication skills.
  • Must be proficient in the use of standard hand tools and service test equipment.
  • Must be proficient with PC and various Microsoft Office applications.
  • Able to work both individually and in an established team setting.
  • Strong customer relationship skills, build trust over time by producing results that match commitments.
  • Adaptive and independent, eager to problem solve and succeed with new challenges; strong attention to detail.
  • Ability to travel and provide service/field support in assigned geography and regionally within the US; ability to support international sites if/as requested. Willingness to participate in on-call rotation.
  • Valid driver's license and good driving record required.
  • Must be willing to work varying hours and up to approximately 30% overtime, as business needs dictate and change.
  • Able to lift 50 pounds.
  • Able to work in an MR healthcare environment.
  • Must be able to pass drug testing to comply with hospital credentialing requirements for site access. This also includes random testing.

IMRIS offers a competitive & comprehensive benefits package that includes:
  • Health Insurance
  • Dental Insurance
  • 401(k) savings plus matching
  • Flexible Spending Account
  • Life Insurance
  • Disability Insurance
  • Vision Insurance
  • Generous PTO
  • Incentive bonus
  • Paid Parental Leave

Compensation Disclaimer
The actual rate of pay offered within this range may depend on several factors, such as skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical.
Visit our website: www.imris.com
Visit our youtube channel: https://www.youtube.com/@imris4993
Follow us on Twitter: @imris_inc

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