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Service Engineer Jobs in Georgia (NOW HIRING)

Service Engineer

Atlanta, GA · On-site

$70K - $100K/yr

The Service Engineer is a critical part of post-sales support and needs to demonstrate exceptional technical aptitude in working with server products in addition to excellent interpersonal skills. It ...

The Service Engineer is a critical part of post-sales support and needs to demonstrate exceptional technical aptitude in working with server products in addition to excellent interpersonal skills. It ...

The Service Engineer is a critical part of post-sales support and needs to demonstrate exceptional technical aptitude in working with server products in addition to excellent interpersonal skills. It ...

Service Engineer

Atlanta, GA · On-site

$70K - $100K/yr

The Service Engineer is a critical part of post-sales support and needs to demonstrate exceptional technical aptitude in working with server products in addition to excellent interpersonal skills. It ...

They are seeking a Service Engineer responsible for troubleshooting and resolving technical problems on Supermicro equipment, ensuring customer satisfaction through service excellence, and supporting ...

The Service Engineer coordinates warranty and billable field services for installation and commissioning of new machines as well as troubleshooting and repairs. Makes decisions on warranty cases and ...

The Service Engineer coordinates warranty and billable field services for installation and commissioning of new machines as well as troubleshooting and repairs. Makes decisions on warranty cases and ...

The Service Engineer coordinates warranty and billable field services for installation and commissioning of new machines as well as troubleshooting and repairs. Makes decisions on warranty cases and ...

The Service Engineer coordinates warranty and billable field services for installation and commissioning of new machines as well as troubleshooting and repairs. Makes decisions on warranty cases and ...

The Service Engineer coordinates warranty and billable field services for installation and commissioning of new machines as well as troubleshooting and repairs. Makes decisions on warranty cases and ...

The Service Engineer coordinates warranty and billable field services for installation and commissioning of new machines as well as troubleshooting and repairs. Makes decisions on warranty cases and ...

Senior Field Service Engineer - Relay & Electrical Testing (Low Voltage) Job Summary: The Senior Field Service Engineer is responsible for leading the testing, commissioning, and maintenance of ...

Field Service Engineer Location : Atlanta, GA Duration : Long term Contract This role is for a Field Service Engineer who will work hands-on with electrical power distribution equipment. The job ...

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Showing results 1-20

Service Engineer information

See Georgia salary details

$16

$34

$56

How much do service engineer jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for service engineer in Georgia is $34.14, according to ZipRecruiter salary data. Most workers in this role earn between $27.21 and $38.56 per hour, depending on experience, location, and employer.

What is the difference between Service Engineer vs Maintenance Technician?

AspectService EngineerMaintenance Technician
Required CredentialsTypically technical degrees or certifications, such as HVAC, electrical, or mechanical certificationsVocational training or certifications in specific maintenance skills
Work EnvironmentCustomer sites, industrial facilities, or client locationsFactories, plants, or facility maintenance areas
Employer & Industry UsageManufacturing, HVAC, electronics, and industrial sectorsManufacturing plants, facilities management, and equipment maintenance
Common Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsJob duties, skills, and career path differences

While both Service Engineers and Maintenance Technicians work in technical environments, Service Engineers often focus on installing, troubleshooting, and servicing equipment at client sites, requiring broader technical certifications. Maintenance Technicians primarily perform routine maintenance and repairs within facilities. The roles overlap in technical skills but differ in scope and work setting.

What Is a Service Engineer?

A service engineer, also called a field service engineer, installs, repairs, and maintains equipment for clients. As a service engineer, you are the face of your company, traveling on-site to troubleshoot the issues your client has with the machinery. Depending on where your client is located, you may work in offices, factories, or health care facilities; indoor or outdoor areas; locally or overseas. You may specialize in a particular industry or type of equipment, but you need to have broad knowledge of mechanical, electrical, and technological principles. Service engineers may also collaborate with design teams to configure the proper machinery to fit each client’s needs and train employees in the organization to use the equipment.

What are some common challenges Service Engineers face when working on-site at client locations?

Service Engineers often encounter challenges such as diagnosing unfamiliar equipment issues quickly, adapting to various client environments, and managing multiple service requests simultaneously. Working on-site may require strong communication skills to explain technical solutions to non-technical clients and to collaborate effectively with client staff. Additionally, Service Engineers must be resourceful and flexible, as they may need to troubleshoot problems with limited tools or information, all while maintaining a professional and customer-focused attitude.

What are the key skills and qualifications needed to thrive as a Service Engineer, and why are they important?

To thrive as a Service Engineer, you need a solid background in engineering principles, troubleshooting, and problem-solving, usually supported by a degree in engineering or a related technical field. Familiarity with diagnostic tools, maintenance management systems, and relevant certifications such as CompTIA A+ or manufacturer-specific training is often required. Strong communication, customer service orientation, and the ability to work independently help distinguish top performers in this role. These competencies ensure efficient technical support, high customer satisfaction, and reliable equipment performance.

What is a Service Engineer?

A Service Engineer is a technical professional responsible for installing, maintaining, troubleshooting, and repairing equipment or systems for clients or customers. They often work in fields such as manufacturing, IT, healthcare, or engineering, ensuring that machinery or technology operates efficiently and reliably. Service Engineers may provide on-site or remote support, perform routine inspections, and offer technical guidance to users. Their work helps minimize downtime and keeps critical systems functioning smoothly.
Service Engineer

$70K - $100K/yr

Full-time

Posted 12 days ago


Job description

Job Req ID: 28519
About Supermicro:
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Job Summary:
This is a full-time position within the Supermicro Global Service Team. Supermicro is seeking a Service Engineer that will be responsible for fieldwork at customer sites to resolve and repair server systems. The Service Engineer is a critical part of post-sales support and needs to demonstrate exceptional technical aptitude in working with server products in addition to excellent interpersonal skills. It requires the ability to Support our Global Service network and help build a world-class field engineering organization.
Essential Duties and Responsibilities:
Includes the following essential duties and responsibilities (other duties may also be assigned):
  • On-site and remote troubleshooting and resolving complex technical problems on Supermicro equipment in an enterprise environment
  • Drive customer satisfaction through service excellence by leading preventive maintenance actions, managing repair/parts cycle times
  • Ensure escalation situations are managed and corrected quickly and professionally
  • Provide 2nd line support to the reseller/distributors in all aspects of customer support
  • Have a very high level of enterprise solution product knowledge
  • Work with Technical Account Manager, Service Manager, and Product Manager to define service programs
  • Provide and contribute information such as fault triage and training materials
  • Run tests and simulations at our facility to assist with problem-solving
  • Travel to the field to train and or resolve customer issues
  • Train new service engineers
  • Able to work under Technical Account Manager direction and take ownership of customer base
  • Demonstrate ability to be self-sufficient in the field
  • Able to defuse challenging situations
  • Manage time effectively; prioritize and make good business judgments and decisions concerning efficiency, and effectiveness while meeting daily service expectations
  • Determines requirements and/or root cause of technical issues by working with customers
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
  • The ability to produce meaningful reports and metrics is a plus
  • Ability to work flexible hours and/or flexible shifts including weekends and holidays if needed
  • Travel is required (up to 25%)

Qualifications:
  • Bachelor's degree in Computer Science, Computer Engineering, and Electrical Engineering preferred
  • 1+ years of experience in servicing complex X86 systems and parts
  • Will consider Associates Degree in electrical technology, electronics, or equivalent military experience
  • Work experience in a large enterprise or certification in Windows and Linux environments is a plus
  • Emphasize break/fix experience and on-site customer service experience
  • Hands-on experience with servers (Supermicro, EMC, DELL, HP)
  • The successful candidate needs to have solid hardware system diagnostics skills, as well as a good understanding of how BIOS, drivers, and application loads can cause system issues
  • The candidate needs to have strong technical communication skills to lead investigations with engineers of multiple disciplines
  • Strong written and verbal communication skills, project management skills, solid time management skills
  • Candidate must have an ability to participate in multiple cross-functional projects concurrently in a rapidly changing environment, within established timelines and have a demonstrated ability to learn and embrace new and changing technologies
  • Must possess an excellent ability to create plans and follow up on planned actions
  • Ability to work in a challenging, dynamic, and fast-paced environment. Must be solution-oriented, a team player with the ability to identify and escalate issues in a timely manner, and be proactive in driving solutions
  • Individuals must be able to work effectively in a high-pressure environment
  • Full professional proficiency in English (read/write/speak)
  • Must be punctual and detail-oriented
  • Familiarity with Linux is a plus

Salary Range
$70,304 - $100,000
The offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
EEO Statement
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.