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Service Director Jobs in Minnesota (NOW HIRING)

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Food Service Director

Alexandria, MN · On-site

$80 - $110/hr

Alexandria Public Schools is seeking a skilled and collaborative Food Service Director to lead the district's Food and Nutrition Services program and support our mission of providing an exceptional ...

Trinity Services Group

Food Service Director

Bemidji, MN · On-site

$60K/yr

The Food Service Director plans, directs and coordinates the activities associated with running a single site, stand-alone food service operation in a facility with only one kitchen and less than 1 ...

Benedictine

Culinary Service Director

Cold Spring, MN · On-site

The Culinary Services Director is responsible for creating a welcoming culture focused on service excellence for our residents and a positive and nurturing team environment. * Promotes Benedictine ...

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Service Director information

See Minnesota salary details

$29.9K

$100.6K

$170.9K

How much do service director jobs pay per year?

As of Aug 30, 2026, the average yearly pay for service director in Minnesota is $100,559.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,900.00 and $117,500.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Minnesota?

The most popular types of Service jobs in Minnesota are:

What are popular job titles related to Service Director jobs in Minnesota?

For Service Director jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Service Director jobs in Minnesota look for?

The top searched job categories for Service Director jobs in Minnesota are:

What cities in Minnesota are hiring for Service Director jobs?

Cities in Minnesota with the most Service Director job openings:

Service Director jobs near you
Infographic showing various Service Director job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $100,559 per year, or $48.3 per hour.

Food Service Director

Trinity Services Group

Appleton, MN

$83K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Wage Rate
$83,000/year
Overview

Are you looking for a career with premium benefits and the potential for growth? At Trinity Services Group, we have created something special, a better place to work and grow. Many employees start just expecting a paycheck but end up with a rewarding career. We provide exceptional training and a clear career path. 

We are proud to be a military and veteran friendly employer.


About This Position

The Food Service Director plans, directs and coordinates the activities associated with running a single site, stand-alone food service operation in a facility with only one kitchen and less than 1,000 inmates/beds. You will oversee the operational and financial responsibilities for the kitchen. You will manage an Assistant Food Service Director and/or a team of Food Service Workers and/or Cooks. These staff members involve themselves with the preparation, serve, and clean up food in a secure correctional facility.

You will work onsite inside a jail/correctional facility.You will report to the District Manager.

Our ideal Food Service Director excels at the following:

  • Passionate about food and service

  • Experience with food handling regulations

  • Desire to always learn more

  • Work as a team member

  • Adapt to changes quickly

  • A strong leader and coach

Essential Functions/Main Responsibilities

  • Oversee the appropriate quantities of food are prepared and served according to facility or site plan.

  • You will hire, orient, train and issues corrective action (when applicable) to team members.

  • You will review payroll on a bi-weekly basis.

  • Oversee the appropriate quantities of food are prepared and served according to facility or site plan.

  • Ensure all team members are adequately trained to perform job responsibilities safely.

  • Maintain accuracy of inventory in advance preparation of planned menu schedule.

  • Ensure food items are stored properly.

  • Maintain product service quality standards.

  • Maintain a sanitary environment following food service and Health Department codes and regulations

  • Maintain accurate onsite reports of daily and monthly financial, production, and activity

  • Responsible for any state or other inspection of food service operation.

  • Other responsibilities as determined by our needs.


What You'll Need

  • High School Diploma or GED and/or equivalent experience. Must be at least 18 years of age.

  • Five years of management or supervisory experience in a food service environment.

  • ServSafe Certification.

  • Experience managing and applying kitchen sanitation and safety standards and methods.

  • Knowledge of basic accounting and mathematical abilities to complete necessary reports.

  • We prefer prior institutional food service or restaurant experience.


Benefits

Benefits & Perks

We care about our employees and offer benefits that support your health, finances, and career growth.

Medical, Dental & Vision Insurance

DailyPay® - Work Today, Get Paid Today

401(k) Retirement Plan with Company Match

Paid Time Off (PTO)

Tuition Reimbursement

Company Uniforms Provided

Paid Training

Career Advancement Opportunities

Life Insurance & AD&D Coverage

Voluntary Benefits including Short-Term Disability, Long-Term Disability, Critical Illness, Accident Coverage, and more.


EEO Statement

Equal Employment Employer as to all protected groups, including protected veterans and individuals with disabilities.

We maintain a drug-free workplace.

A copy of our Privacy Policy and CA Employee Privacy Notice can be found here: https://tkcholdings.com/privacy-policy-108

Qualifications:

  • High School Diploma or GED and/or equivalent experience. Must be at least 18 years of age.

  • Five years of management or supervisory experience in a food service environment.

  • ServSafe Certification.

  • Experience managing and applying kitchen sanitation and safety standards and methods.

  • Knowledge of basic accounting and mathematical abilities to complete necessary reports.

  • We prefer prior institutional food service or restaurant experience.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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