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Service Director Jobs in Indiana (NOW HIRING)

Elior North America

Food Service Director

Madison, IN · On-site

Food Service Director Job Reference Number: 39580 Employment Type: Full-Time , Onsite Segment: Healthcare Brand: Cura-Hospitality Location: Madison , Indiana (US-IN) The Role at a glance: We are ...

Aramark

Food Service Director

Indianapolis, IN

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

Indianapolis, IN · On-site

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

Indianapolis, IN

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Majestic Care

Social Service Director, BSW

Carmel, IN · On-site

) Social Service Director Majestic Care of Carmel is looking for a Social Service Director to join our team's mission and believe in our core values! Our mission: Through the hearts of our Care Team ...

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Service Director information

See Indiana salary details

$29K

$97.7K

$166K

How much do service director jobs pay per year?

As of Jul 27, 2026, the average yearly pay for service director in Indiana is $97,700.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,700.00 and $114,200.00 per year, depending on experience, location, and employer.

What does a Service Director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a Service Director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a Service Director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What Is a Service Director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs
What are the most commonly searched types of Service jobs in Indiana? The most popular types of Service jobs in Indiana are:
What are popular job titles related to Service Director jobs in Indiana? For Service Director jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Service Director jobs in Indiana look for? The top searched job categories for Service Director jobs in Indiana are:
What cities in Indiana are hiring for Service Director jobs? Cities in Indiana with the most Service Director job openings:
Service Director jobs near you
Infographic showing various Service Director job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $97,700 per year, or $47 per hour.

Social Service Director

Envive of Brookville

Brookville, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

Social Service Director

Job Summary:

We are seeking a highly motivated and experienced Social Service Director to join our team at Envive of Brookville. As a Social Service Director, you will play a vital role in providing exceptional social services to our residents, ensuring their overall well-being and quality of life. If you are passionate about making a difference in people's lives and are looking for a challenging and rewarding career opportunity, we encourage you to apply for this exciting role.

Responsibilities:

  • Demonstrates knowledge of age-specific developmental factors specific to adult and geriatric residents in planning social services programs

  • Plans social services programs for residents with therapeutic, neurological and dementia, dialysis, IV therapy, and infectious diseases, if applicable

  • Promptly follows-up on admission inquiries, evaluates and assesses the needs of prospective residents to determine appropriateness of facility placement

Qualifications and Skills:

  • Experience as a Director of Social Work in a large LTC setting preferred

  • BSW or MSW preferred, or Bachelors degree in a related field

  • At least one year experience in Social Work field required

About the Role:

As a Social Service Director at Envive of Brookville, you will have the opportunity to make a meaningful impact on the lives of our residents. Our facility is committed to providing high-quality care and services to our residents, and we are seeking a dedicated and compassionate professional to join our team.

Benefits:

  • Health insurance

  • Dental insurance

  • Vision insurance

  • Retirement plan

  • Paid time off

How to Apply:

If you are a motivated and experienced Social Service Director looking for a new challenge, please submit your application to join our team at Envive of Brookville. We look forward to hearing from you!

Job Title: Social Service Director

Job Location: Brookville, Indiana

Company Name: Envive of Brookville

Company Slogan: Don't stand out, be outstanding!

Job Type: FULL_TIME