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Service Desk Jobs in Oregon (NOW HIRING)

Service Desk Analyst

Bend, OR · On-site

$21.75 - $29.75/hr

TEEMA is seeking a Service Desk Analyst to join their dynamic team of Help Desk Analysts in a world-class enterprise environment. The role involves troubleshooting technical issues and providing ...

$115K - $160K/yr

We are seeking an experienced and dynamic Service Desk Lead to lead our Service Desk operations for the Army Contract Writing System (ACWS). The ideal candidate will possess a strong background in ...

Service Desk Analyst

Bend, OR · On-site

$50K - $52K/yr

MUST have 1 year or more of Customer Service experience OR Must have approximately 1 year of Help Desk experience. Must be local to Bend OR - Exceptional communication skills with a strong focus on ...

Service Desk Analyst

Bend, OR · On-site

$21.75 - $29.75/hr

Required : • MUST have 1 year or more of Customer Service experience • Must have approximately 1 year of Help Desk experience • Must be local to Bend OR • Exceptional communication skills ...

Service Desk Analyst

Bend, OR · On-site

$50K - $52K/yr

MUST have 1 year or more of Customer Service experience Must have approximately 1 year of Help Desk experience. Must be local to bend OR - Exceptional communication skills with a strong focus on ...

Service Desk Specialist

Portland, OR · On-site

$27.12 - $38.77/hr

This position is with the Service Desk, a team of talented individuals who collaborate toward a common goal in delivering exceptional support and service to our customers. The ideal candidate for ...

Responsibilities This position is with the Service Desk, a team of talented individuals who collaborate toward a common goal in delivering exceptional support and service to our customers. The ideal ...

Responsibilities This position is with the Service Desk, a team of talented individuals who collaborate toward a common goal in delivering exceptional support and service to our customers. The ideal ...

$77K - $85K/yr

Learn more at www.dminc.com About the Opportunity DMI is seeking a Cloud Service Desk Engineer to provide engineering-level support for cloud-connected endpoint and identity services at a federal ...

Help Desk Call Center Representative

$17.50 - $22.50/hr

Overview The Tier 1 Helpdesk Call Center Representative (CSR) will be responsible for providing ... Experience with help desk ticketing software such as ServiceNow, SolarWinds, or ZenDesk.

The Opportunity Our client is seeking an Accounting Service Desk Specialist to support strategic initiatives by managing the assessment and resolution of accounting and billing inquiries. In this ...

$45K - $51K/yr

We are seeking a Service Desk Support Technician to provide Tier 2 support to the ETS Service Desk and manage tickets using our ServiceNow system. This IT support professional will serve as the first ...

Our Service Model represents the most important behaviors and actions to ensure a stakeholder ... The Desk Monitor monitors the front desk and helps maintain building security and facilities in a ...

Desk Monitor

Portland, OR · On-site

$18 - $22/hr

Our Service Model represents the most important behaviors and actions to ensure a stakeholder ... Essential Functions and Responsibilities The Desk Monitor monitors the front desk and helps ...

Deal Desk Associate

OR · On-site +1

Yubico is looking for an experienced, highly driven and resourceful Deal Desk Associate that will be responsible for deal support to our Global Sales team. Our primary focus is assisting Sales in the ...

Desktop EUC L1

Beaverton, OR · On-site

$21 - $26.75/hr

Provide onsite and desk side support services to End Users and Special Devices. * Troubleshoot PC related problems at the direction of client level or SPOC. * Complete Service Events and requests ...

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Service Desk information

See Oregon salary details

$9

$21

$40

How much do service desk jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for service desk in Oregon is $21.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $25.14 per hour, depending on experience, location, and employer.

What does a service desk do?

A service desk is a support role responsible for handling IT-related issues, providing technical assistance, and resolving user problems. They often use ticketing systems, communicate with users, and may require knowledge of troubleshooting tools and ITIL practices.

What are the key skills and qualifications needed to thrive as a Service Desk professional, and why are they important?

To thrive as a Service Desk professional, you need strong troubleshooting abilities, IT knowledge (often supported by a relevant degree or certifications like CompTIA A+), and excellent customer service skills. Familiarity with ticketing systems such as ServiceNow or Jira, remote desktop tools, and basic networking concepts is typically required. Outstanding communication, patience, and problem-solving skills make someone stand out in this role. These competencies are vital for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What are Service Desk jobs?

Service Desk jobs involve providing technical support and assistance to users within an organization or to customers using a company's products or services. These professionals are the first point of contact for troubleshooting hardware, software, network, and other IT-related issues. They log incidents, resolve problems, escalate more complex issues to higher-level support, and ensure users can continue their work with minimal interruption. Service Desk roles require strong communication, problem-solving skills, and knowledge of IT systems and tools.

What jobs pay 4000 a week without a degree?

Service desk roles typically do not pay $4,000 a week without a degree; however, high-paying jobs outside this field, such as sales managers, real estate brokers, or skilled trades like electricians and plumbers, can reach or exceed that level with experience. These positions often require specialized skills, certifications, or extensive experience rather than formal degrees.

Is getting a helpdesk job hard?

A helpdesk or service desk job typically requires good communication skills, basic technical knowledge, and problem-solving abilities. While some positions may require certifications like CompTIA A+ or experience with specific tools, entry-level roles are often accessible to those with relevant skills and a willingness to learn.

How can I make 2000 a week working from home?

A Service Desk role typically offers a fixed salary or hourly wage, making it unlikely to reach $2000 weekly solely from standard hours. To increase earnings, professionals can pursue certifications like CompTIA or ITIL, develop strong technical and communication skills, and consider freelance or consulting opportunities in IT support or related fields, which may offer higher pay for specialized services or extended hours.

What are some common challenges Service Desk professionals face and how can they effectively manage them?

Service Desk professionals often encounter challenges such as managing high ticket volumes, handling difficult or frustrated users, and balancing multiple priorities. To effectively manage these, it’s important to develop strong communication and problem-solving skills, utilize ticketing systems efficiently, and practice time management. Many organizations provide training and encourage collaboration with other IT teams, which helps Service Desk staff resolve issues more quickly and maintain a positive support experience. Staying composed under pressure and seeking assistance when needed are also key strategies for success in this role.

What is the difference between Service Desk vs Help Desk?

AspectService DeskHelp Desk
Primary FocusBroader IT support, incident management, and service requestsInitial troubleshooting and issue resolution
ScopeIncludes service management, change management, and user supportPrimarily reactive support for end-user problems
CertificationsITIL, CompTIA A+ often preferredITIL, CompTIA A+ often preferred
Work EnvironmentIT departments, service centers, enterprise environmentsHelp desks, customer support centers, IT support teams

While both Service Desk and Help Desk roles involve supporting users with IT issues, the Service Desk has a broader scope, managing overall IT services and processes, whereas the Help Desk focuses mainly on troubleshooting and resolving end-user problems. Understanding these differences helps in choosing the right career path or job role.

What are the most commonly searched types of Service Desk jobs in Oregon? The most popular types of Service Desk jobs in Oregon are:
What are popular job titles related to Service Desk jobs in Oregon? For Service Desk jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Service Desk jobs in Oregon look for? The top searched job categories for Service Desk jobs in Oregon are:
What cities in Oregon are hiring for Service Desk jobs? Cities in Oregon with the most Service Desk job openings:
Infographic showing various Service Desk job openings in Oregon as of July 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,577 per year, or $21.4 per hour.

$22 - $30.25/hr

Contractor

Re-posted 23 days ago


Job description


Title: Service Desk Analyst
Duration: 5 Months
Location: Sherwood, OR
Description
Contract Service Desk Analyst are responsible providing support to end users when they contract call the service desk line.
The contractor may also be required to take on-call shifts.
RESPONSABILITIES
  • Assist employees when theycall the services desk
  • Respond to emails, logtickets, update tickets, and resolve tier 1 support issues
  • Be the primary owner of aticket. See the ticket from start to finish to ensure work is finished
  • Write knowledge base articlesto help reduce future tickets and enable our end-users to self-service
  • Able to lift 35 pounds
  • Able to work at a desk for an8-hour shift

Requirements
REQUIREMENTS
The Contractor Service Desk Analyst needs to have knowledge of the following software and frameworks:
  • Basic ITIL Concepts
  • Microsoft 365
  • Microsoft Office
  • Experience supporting iOSdevices
  • Experience troubleshootingtechnical issues
  • Experience providing supportin a remote environment