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Service Desk Analyst Jobs in Oregon (NOW HIRING)

TEEMA

Service Desk Analyst

Bend, OR · On-site

$21.75 - $29.75/hr

TEEMA is seeking a Service Desk Analyst to join their dynamic team of Help Desk Analysts in a world-class enterprise environment. The role involves troubleshooting technical issues and providing ...

TEEMA

Service Desk Analyst

Bend, OR · On-site

$50K - $52K/yr

Are you ready to join a dynamic team of Help Desk Analysts in a world-class enterprise environment ... MUST have 1 year or more of Customer Service experience OR Must have approximately 1 year of Help ...

Lynn Rodens

Service Desk Analyst

Bend, OR · On-site

$21.75 - $29.75/hr

Lynn Rodens is seeking a passionate Help Desk Analyst to join their dynamic team in a world-class ... Required : • MUST have 1 year or more of Customer Service experience • Must have approximately ...

TEEMA

Service Desk Analyst

Bend, OR · On-site

$50K - $52K/yr

Are you ready to join a dynamic team of Help Desk Analysts in a world-class enterprise environment ... Requirements: MUST have 1 year or more of Customer Service experience Must have approximately 1 ...

STI

Help Desk Analyst

Salem, OR · On-site

$20.50 - $28.25/hr

Help Desk Analyst I Location: Salem , Oregon 97301 Duration: Long Term * Provides level 1 and ... services, telephony equipment, and mobile devices) to support efficient and effective business ...

Tines

Deal Desk Analyst

OR · Remote

$140K/yr

The Role We're hiring a Deal Desk Analyst reporting into our Revenue Operations organization. This ... Strong stakeholder service mindset and clear, well structured communication. * Understanding of ...

Five9

OR

$20.50 - $28/hr

We are actively sourcing for a full-time Deal Desk Analyst who loves working with Sales, Finance, and other various departments to close deals. This individual is responsible for providing sales ...

Pantheon Systems, Inc

Deal Desk Analyst

OR · On-site +1

$20.50 - $28/hr

As a Deal Desk Analyst, you will sit at the intersection of Sales, Finance, Legal, and Accounting ... and service levels. * Manage the queue and approval process for sales orders, escalating as ...

TEKsystems

Service Desk Technician

Portland, OR

$18.75/hr

Service Desk Technician Position Overview We are seeking a Service Desk Technician to provide ... Strong analytical thinking and troubleshooting skills. * Eager to learn and grow within an ...

TEKsystems

Service Desk Technician

Happy Valley, OR

$18.75/hr

Service Desk Technician Position Overview We are seeking a Service Desk Technician to provide ... Strong analytical thinking and troubleshooting skills. * Eager to learn and grow within an ...

DMI

$78K - $98K/yr

Learn more at www.dminc.com About the Opportunity DMI is seeking a Cloud Service Desk Engineer to provide engineering-level support for cloud-connected endpoint and identity services at a federal ...

Naviga

Accounting Service Desk Specialist (Remote)

OR · On-site +1

The Opportunity Our client is seeking an Accounting Service Desk Specialist to support strategic ... You have strong analytical abilities and the initiative to research next steps to ensure excellent ...

HTG, Inc.

Service Desk Monitoring Technician

Portland, OR · On-site

$24 - $26/hr

HTG is looking for an experienced technician to provide after hours Server Monitoring services for one of our enterprise clients. This is a remote position working with the clients server team to ...

Carrington

Mortgage Wire Desk, II Analyst

Salem, OR · On-site

$24 - $33.65/hr

The Mortgage Wire Desk Analyst ll, will be responsible for assisting the Treasury department with ... Liaison with external service providers and financial institutions to resolve research requests and ...

LMI

$17 - $21.75/hr

Analyzes incident trends and issue clusters to support Problem Management, root cause analysis, and ... service desk, help desk, or application functional support role using an enterprise IT service ...

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All JobsService Desk Analyst JobsService Desk Analyst Jobs in Oregon

Service Desk Analyst information

See Oregon salary details

$15

$25

$37

How much do service desk analyst jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for service desk analyst in Oregon is $25.47, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $28.46 per hour, depending on experience, location, and employer.

What are some common challenges service desk analysts face when handling high volumes of support tickets?

Service Desk Analysts often encounter challenges during periods of high ticket volume, such as prioritizing urgent issues, managing time efficiently, and maintaining effective communication with users. Balancing multiple requests while ensuring quality service can be demanding, but leveraging ticketing systems, clear documentation, and collaboration with team members helps manage workloads. Regular training on technical troubleshooting and customer service skills also prepares analysts to address a broad range of issues swiftly and professionally.

What is the average salary for a service desk analyst in the US?

The average salary for a service desk analyst in the US is approximately $45,000 to $55,000 per year, depending on experience, location, and certifications. Entry-level roles may start lower, while experienced analysts with certifications like HDI or CompTIA can earn higher salaries. The role typically requires strong customer service skills and knowledge of IT support tools.

What are the key skills and qualifications needed to thrive as a service desk analyst, and why are they important?

To thrive as a Service Desk Analyst, you need a solid understanding of IT fundamentals, troubleshooting techniques, and typically a relevant certification like CompTIA A+ or ITIL Foundation. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and standard operating systems is often required. Strong communication, patience, and problem-solving abilities are essential soft skills for effectively assisting users and collaborating with technical teams. These skills ensure prompt, accurate support and maintain high levels of user satisfaction within the organization.

What is a service desk analyst?

A Service Desk Analyst is an IT professional responsible for providing technical support and assistance to end-users within an organization. They act as the first point of contact for users experiencing issues with hardware, software, or other computer systems. Service Desk Analysts diagnose problems, offer solutions, and escalate complex issues to higher-level IT staff if necessary. Their role is essential in ensuring smooth and efficient IT operations and helping users resolve issues quickly.

Is a service desk analyst an entry level job?

A service desk analyst is often considered an entry-level position in IT support, suitable for individuals with basic technical knowledge and strong communication skills. It typically requires familiarity with ticketing systems, troubleshooting hardware and software issues, and may benefit from certifications like CompTIA A+; however, some roles may require prior experience or specific technical skills.

What is the difference between Service Desk Analyst vs Help Desk Technician?

AspectService Desk AnalystHelp Desk Technician
CertificationsITIL, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentCorporate IT, enterprise supportHelp desk, technical support centers
Industry UsageBusiness, IT servicesIT support, customer service
Common TasksTroubleshooting, incident management, user supportIssue resolution, basic troubleshooting, ticket logging

Both roles involve technical support, but Service Desk Analysts typically handle more complex issues and perform incident management in a corporate environment, while Help Desk Technicians focus on basic troubleshooting and user support in support centers.

More about Service Desk Analyst jobs
What are the most commonly searched types of Service Desk Analyst jobs in Oregon? The most popular types of Service Desk Analyst jobs in Oregon are:
What are popular job titles related to Service Desk Analyst jobs in Oregon? For Service Desk Analyst jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Service Desk Analyst jobs in Oregon look for? The top searched job categories for Service Desk Analyst jobs in Oregon are:
What cities in Oregon are hiring for Service Desk Analyst jobs? Cities in Oregon with the most Service Desk Analyst job openings:
Service Desk Analyst jobs near you
Infographic showing various Service Desk Analyst job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $52,976 per year, or $25.5 per hour.

Service Desk Analyst

BizTek People, Inc. | APA International Placement Consultants

Sherwood, OR • On-site

$22 - $30.25/hr

Contractor

Re-posted 13 days ago

Job description


Title: Service Desk Analyst
Duration: 5 Months
Location: Sherwood, OR
Description
Contract Service Desk Analyst are responsible providing support to end users when they contract call the service desk line.
The contractor may also be required to take on-call shifts.
RESPONSABILITIES
  • Assist employees when theycall the services desk
  • Respond to emails, logtickets, update tickets, and resolve tier 1 support issues
  • Be the primary owner of aticket. See the ticket from start to finish to ensure work is finished
  • Write knowledge base articlesto help reduce future tickets and enable our end-users to self-service
  • Able to lift 35 pounds
  • Able to work at a desk for an8-hour shift

Requirements
REQUIREMENTS
The Contractor Service Desk Analyst needs to have knowledge of the following software and frameworks:
  • Basic ITIL Concepts
  • Microsoft 365
  • Microsoft Office
  • Experience supporting iOSdevices
  • Experience troubleshootingtechnical issues
  • Experience providing supportin a remote environment

Apply