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Service Desk Jobs in Bend, OR (NOW HIRING)

Service Desk Analyst

Bend, OR · On-site

$21.75 - $29.75/hr

TEEMA is seeking a Service Desk Analyst to join their dynamic team of Help Desk Analysts in a world-class enterprise environment. The role involves troubleshooting technical issues and providing ...

Service Desk Analyst

Bend, OR · On-site

$21.75 - $29.75/hr

Required : • MUST have 1 year or more of Customer Service experience • Must have approximately 1 year of Help Desk experience • Must be local to Bend OR • Exceptional communication skills ...

Service Desk Analyst

Bend, OR · On-site

$21.75 - $29.50/hr

MUST have 1 year or more of Customer Service experience Must have approximately 1 year of Help Desk experience. Must be local to bend OR - Exceptional communication skills with a strong focus on ...

Service Desk Analyst

Bend, OR · On-site

$21.75 - $29.50/hr

MUST have 1 year or more of Customer Service experience OR Must have approximately 1 year of Help Desk experience. Must be local to Bend OR - Exceptional communication skills with a strong focus on ...

This role typically requires 2 - 4 years of experience in an IT support or service desk environment. Relevant industry certifications are preferred but not required. Knowledge, Skills, and Abilities:

This role typically requires 2 - 4 years of experience in an IT support or service desk environment. Relevant industry certifications are preferred but not required. Knowledge, Skills, and Abilities:

This role typically requires 2 - 4 years of experience in an IT support or service desk environment. Relevant industry certifications are preferred but not required. Knowledge, Skills, and Abilities ...

This role typically requires 2 - 4 years of experience in an IT support or service desk environment. Relevant industry certifications are preferred but not required. Knowledge, Skills, and Abilities ...

Front Desk Coordinator

Bend, OR · On-site

$21 - $24/hr

Through emergency shelter, case management, and supportive services, we seek not only to address ... The Front Desk Coordinator collaborates with the Director of Navigation Services, case managers ...

New

FRONT END/CASHIER

Bend, OR

$13 - $17.50/hr

Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco * Ability to pass drug test * Ability to work ...

Fitness Front Desk Supervisor

Bend, OR · On-site

$18 - $23.25/hr

Fitness Front Desk Supervisor Tetherow Resort has an immediate opening for a Fitness Front Desk ... You have a minimum of one year of experience in a retail or fitness center customer service ...

Front Desk Full-Time Associate

Bend, OR · On-site

$14.75 - $19/hr

As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping to maintain the clean, welcoming, and ...

Front Desk Part-Time Associate

Bend, OR · On-site

$14.75 - $19/hr

Front Desk Part-Time Associate Bend - Bend, OR 97701 Overview Position Type Part Time Description ... Customer Service: Greet members and guests in a friendly and professional manner, ensuring that ...

You have a minimum of one year of experience in a retail or fitness center customer service ... Supervise the fitness center front desk operations during your assigned shift to a consistently ...

Our NOC Front Desk/Resident Services Assistant will also assist with overnight emergencies, delivering newspapers and other needs the residents may have during the early morning hours. Position ...

Our NOC Front Desk/Resident Services Assistant will also assist with overnight emergencies, delivering newspapers and other needs the residents may have during the early morning hours. Position ...

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Service Desk information

See Bend, OR salary details

$9

$21

$40

How much do service desk jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for service desk in Bend, OR is $21.39, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $25.10 per hour, depending on experience, location, and employer.

What is a service desk?

Service Desk jobs involve providing technical support and assistance to users within an organization or to customers using a company's products or services. These professionals are the first point of contact for troubleshooting hardware, software, network, and other IT-related issues. They log incidents, resolve problems, escalate more complex issues to higher-level support, and ensure users can continue their work with minimal interruption. Service Desk roles require strong communication, problem-solving skills, and knowledge of IT systems and tools.

What are the key skills and qualifications needed to thrive as a service desk professional, and why are they important?

To thrive as a Service Desk professional, you need strong troubleshooting abilities, IT knowledge (often supported by a relevant degree or certifications like CompTIA A+), and excellent customer service skills. Familiarity with ticketing systems such as ServiceNow or Jira, remote desktop tools, and basic networking concepts is typically required. Outstanding communication, patience, and problem-solving skills make someone stand out in this role. These competencies are vital for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What are some common challenges service desk professionals face and how can they effectively manage them?

Service Desk professionals often encounter challenges such as managing high ticket volumes, handling difficult or frustrated users, and balancing multiple priorities. To effectively manage these, it’s important to develop strong communication and problem-solving skills, utilize ticketing systems efficiently, and practice time management. Many organizations provide training and encourage collaboration with other IT teams, which helps Service Desk staff resolve issues more quickly and maintain a positive support experience. Staying composed under pressure and seeking assistance when needed are also key strategies for success in this role.

What is the difference between Service Desk vs Help Desk?

AspectService DeskHelp Desk
Primary FocusBroader IT support, incident management, and service requestsInitial troubleshooting and issue resolution
ScopeIncludes service management, change management, and user supportPrimarily reactive support for end-user problems
CertificationsITIL, CompTIA A+ often preferredITIL, CompTIA A+ often preferred
Work EnvironmentIT departments, service centers, enterprise environmentsHelp desks, customer support centers, IT support teams

While both Service Desk and Help Desk roles involve supporting users with IT issues, the Service Desk has a broader scope, managing overall IT services and processes, whereas the Help Desk focuses mainly on troubleshooting and resolving end-user problems. Understanding these differences helps in choosing the right career path or job role.

What job categories do people searching Service Desk jobs in Bend, OR look for?

The top searched job categories for Service Desk jobs in Bend, OR are:

What cities near Bend, OR are hiring for Service Desk jobs?

Cities near Bend, OR with the most Service Desk job openings:

Infographic showing various Service Desk job openings in Bend, OR as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $44,481 per year, or $21.4 per hour.

Service Desk Analyst

TEEMA

Bend, OR • On-site

$21.75 - $29.75/hr

Full-time

Re-posted 8 days ago


Job description

Job Summary:
TEEMA is seeking a Service Desk Analyst to join their dynamic team of Help Desk Analysts in a world-class enterprise environment. The role involves troubleshooting technical issues and providing exceptional customer service support.
Responsibilities:
• Troubleshoot password resets and resolve login issues promptly.
• Diagnose and resolve hardware issues, including keyboards, mice, and screens.
Qualifications:
Required:
• MUST have 1 year or more of Customer Service experience
• Must have approximately 1 year of Help Desk experience
• Must be local to Bend OR
• Exceptional communication skills with a strong focus on customer service
• Hands-on experience in supporting PC peripherals, such as keyboards, printers, and mice
• Proficiency in Google Suite (Gmail, Docs, Sheets, Slides) and Microsoft Office 2007 (Excel, Word, PowerPoint, Outlook)
• Proficiency in help desk support, Windows troubleshooting, and technical support
• Strong phone and communication skills
• Energetic and driven personality, a perfect fit for our team!
Company:
TEEMA is a staffing/recruiting firm that places permanent full-time and contract resources. Founded in 2008, the company is headquartered in Vancouver, CAN, with a team of 201-500 employees. The company is currently Growth Stage.

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About Teema

Sourced by ZipRecruiter

TEEMA is an award-winning, industry-leading recruitment agency dedicated to building meaningful relationships across North America. We achieve this time after time by consistently sourcing, screening, managing and securing top talent tailored to employers’ specific needs. The team that makes this happen consists of hundreds of experienced professional recruiters backed by exceptional, tenured leadership and back-office support. No matter how unique or challenging your hiring needs may be or how misunderstood or undervalued your in-demand skills may be in your current role, we have you covered. Our primary objective is to provide an exceptional recruitment experience for our clients and candidates and an ecosystem that empowers our team to thrive.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Litchfield Park, AZ, US

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