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Service Delivery Manager Jobs in Georgia (NOW HIRING)

Datavant

Service Delivery Supervisor

Atlanta, GA · On-site

The role focuses on front line People management and training, as well as ensuring processes are ... The Service Delivery Supervisor will be responsible for maintaining workflow and productivity of ...

General Wholesale Company

Delivery Manager

Atlanta, GA · On-site

The Delivery Manager is responsible for but not limited to: - 70 DSD routes each day consisting Monday through Friday delivery. Saturday deliveries only when needed. The delivery team consists of 80 ...

Datavant

Service Delivery Supervisor

Johns Creek, GA · On-site

This role provides support to Service Delivery Manager. The Service Delivery Supervisor will be ... responsible for maintaining workflow and productivity of HIS's as well as Handling escalated ...

Datavant

Service Delivery Supervisor

Atlanta, GA · On-site

This role provides support to Service Delivery Manager. The Service Delivery Supervisor will be ... responsible for maintaining workflow and productivity of HIS's as well as Handling escalated ...

Datavant

Service Delivery Supervisor

Atlanta, GA · On-site

This role provides support to Service Delivery Manager. The Service Delivery Supervisor will be ... responsible for maintaining workflow and productivity of HIS's as well as Handling escalated ...

Gururo

Delivery Manager

Atlanta, GA · On-site +1

As a Delivery Manager at Gururo, you will be responsible for overseeing the successful delivery of projects and services to our clients. You will lead a team of professionals, ensure timely and high ...

Nexus Cognitive Technologies

Delivery Manager

Atlanta, GA · On-site

$125 - $150/hr

A portfolio of 2-4 strategic NX1 accounts, $5-10M each in delivery / managed services revenue * Gross margin management for the portfolio. You own the unit economics: cost-to-serve per account, scope ...

North America

Delivery Manager

Atlanta, GA · On-site

$131K/yr

Authority which means being a recognized leader in the service lines we serve. As professionals, as ... Delivery Manager Duties : * Lead and oversee end-to-end technology projects-including software ...

Nexus One

Delivery Manager

Atlanta, GA · On-site

$150 - $200/hr

A portfolio of 2-4 strategic NX1 accounts, $5-10M each in delivery / managed services revenue * Gross margin management for the portfolio. You own the unit economics: cost-to-serve per account, scope ...

Patientco

Delivery Manager

Atlanta, GA · On-site

ABOUT THIS POSITION Summary As a Delivery Manager, you'll be the driving force behind the successful delivery of modern technology initiatives-owning the full lifecycle from planning through launch.

Builders FirstSource

Delivery Manager

Columbus, GA · On-site

... services to the professional market. You'll feel proud of the work you do here every day to ... Manages the delivery scheduling activities and department staff, ensuring coordination between ...

Builders FirstSource

Delivery Manager

Columbus, GA · On-site

... services to the professional market. You'll feel proud of the work you do here every day to ... Manages the delivery scheduling activities and department staff, ensuring coordination between ...

CYNET SYSTEMS

Delivery Manager

Columbus, GA · On-site

$75 - $80/hr

Schedule management. * RAID management. * Workshop coordination. * Deliverable tracking ... length of service, and work location. Paid Sick Leave is provided in strict accordance with ...

Waystar

Delivery Manager

Atlanta, GA · On-site

ABOUT THIS POSITION Summary As a Delivery Manager, you'll be the driving force behind the successful delivery of modern technology initiatives-owning the full lifecycle from planning through launch.

Crew Career Center

Delivery Manager

Atlanta, GA · On-site

ABOUT THIS POSITION Summary As a Delivery Manager, you'll be the driving force behind the successful delivery of modern technology initiatives-owning the full lifecycle from planning through launch.

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Showing results 21-40

All JobsService Delivery JobsService Delivery Manager JobsService Delivery Manager Jobs in Georgia

Service Delivery Manager information

See Georgia salary details

$24.5K

$79.3K

$135.5K

How much do service delivery manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for service delivery manager in Georgia is $79,321.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $108,100.00 per year, depending on experience, location, and employer.

What is a service delivery manager?

Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.

What does a service delivery manager do?

Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.

What skills and qualifications are needed to be a service delivery manager?

To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.

How does a service delivery manager collaborate with cross-functional teams to ensure project success?

A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.

What is the difference between Service Delivery Manager vs Project Manager?

AspectService Delivery ManagerProject Manager
Primary FocusOverseeing ongoing service delivery and client satisfactionPlanning, executing, and closing specific projects
CertificationsITIL, PMP, or similarPMP, PRINCE2, or similar
Work EnvironmentClient-facing, operational teamsProject teams, temporary or cross-functional
Industry UsageIT, telecom, managed servicesConstruction, IT, engineering, various industries

The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.

How much do service delivery managers make?

Service Delivery Managers in California typically earn between $90,000 and $140,000 annually, depending on experience, industry, and company size. Salaries can also include bonuses and benefits, with higher compensation often associated with certifications like ITIL or PMP and experience managing large teams or complex projects.
More about Service Delivery Manager jobs

What are the most commonly searched types of Service Delivery jobs in Georgia?

The most popular types of Service Delivery jobs in Georgia are:

What are popular job titles related to Service Delivery Manager jobs in Georgia?

For Service Delivery Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Service Delivery Manager jobs in Georgia look for?

The top searched job categories for Service Delivery Manager jobs in Georgia are:

What cities in Georgia are hiring for Service Delivery Manager jobs?

Cities in Georgia with the most Service Delivery Manager job openings:

Service Delivery Manager jobs near you
Infographic showing various Service Delivery Manager job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $79,321 per year, or $38.1 per hour.

Service Delivery Supervisor

Atlanta, GA • On-site

Datavant
Software Development • 51 - 200 employees
Learn more about Datavantexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Datavant rating

7.1

Company rating: 7.1 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

150th of 226 rated it services

Job description

The Service Delivery Supervisor is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role focuses on front line People management and training, as well as ensuring processes are completed in compliance with established guidelines. This role may also assist leadership with planning, developing, and implementing departmental or regional projects. This role provides support to Service Delivery Manager. The Service Delivery Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as Handling escalated situations and driving a positive work environment. The Service Delivery Supervisor will also assist in the new hire process, meeting with clients, and developing staff at multiple sites.

Position Highlights: 

  • Full-Time: Monday-Friday 8:30-5:00 PM OR 8:00-4:30pm EST   
  • Location: This role will be performed across multiple location location Atlanta, Johns Creek, Stone Mountain 
  • Leading a team of ROI specialists, maintaining client and performance expectations of team. 
  • Ensuring Quality Assurance, accuracy and compliant records management. 
  • Preferred Customer Service and Data Entry and Release of Information experience 
  • Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan with matching contributions & Tuition Reimbursement   

You will:

  • Have a passion to lead, train and motivate a growing and excited Team.
  • Communicate and collaborate with leadership on issues, opportunities, or challenges.
  • Lead Audit Team which receives requests from Payors
  • Review data and provide client and leadership solutions
  • Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
  • Manage the Request coming in from the Risk Management Team of the client
  • Be the leader of client locations and plan for fluctuating needs.
  • Oversee the escalation calls from our centralized call centers
  • Participates in project teams and committees to advance operational Strategies and initiatives
  • Coordinates with location/client management on complex issues while building a strong relationship

What you will bring to the table: 

  • A true leadership philosophy in which the goal of the leader is to serve
  • Ability to support clients and your Team working both on-site and remotely.
  • 1-2 years of Health Information related experience
  • Well-versed with HIPAA standards.
  • A knack for presenting to leadership, clients, and your Team via Video or in person.
  • Solution provider and forward thinking
  • Detail and quality oriented as it relates to accurate and compliant information for medical records.
  • Power BI, MS Office

Bonus points if:

  • EMR experience with EPIC, or Cerner.
  • Previous production/metric-based work experience
  • Team building and experience elevating individuals' careers.

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