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Service Delivery Director Jobs in Georgia (NOW HIRING)

Backbase

Delivery Director

Atlanta, GA

$203K/yr

Meet the Job As a Delivery Director, you will be responsible for supervising the quality of our ... You can demonstrate experience in the banking/financial services sector(s); * You have experience ...

Accelecom

Director, Service Delivery

Sandy Springs, GA · On-site

$203K/yr

Director, Service Delivery Position Title: Director, Service Delivery Location: Atlanta, GA (preferred) Reports To: Chief Operations Officer (COO) Employment Type: Full-Time Accelecom is a leading ...

Accelecom

Director, Service Delivery

Sandy Springs, GA · On-site

$100 - $130/hr

Director, Service Delivery Location: Atlanta, GA (preferred) Reports To: Chief Operations Officer (COO) Employment Type: Full-Time Accelecom is a leading provider of high-speed fiber optic network ...

nVent

Associate Director, Delivery Site & Service

Eastanollee, GA

$168K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Delivery, Site & Service Associate Director leads multi-disciplinary field , logistics and service teams, coordinates with Project Management, Operations, Engineering and Sales and serves as a ...

Cox Communications, Inc.

Director, Solution Delivery

Atlanta, GA · Hybrid

$148K - $247K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As the Director of Solution Delivery, you will take ownership of the delivery, adaptability, and optimization outcomes for an executive level product andengineering team. This team owns the design ...

Socket.dev

Managing Director, Delivery

Atlanta, GA · On-site

$100 - $230/hr

... Services, Global Digital Experience Services, Global Marketing Services and, most recently ... VML is seeking a strategic, highly operational Managing Director of Delivery to lead project ...

Posted today

Cox Communications, Inc.

Director, Solution Delivery

Atlanta, GA · On-site

$148K - $247K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As the Director of Solution Delivery, you will take ownership of the delivery, adaptability, and optimization outcomes for an executive level product and engineering team. This team owns the design ...

VML

Managing Director, Delivery

Atlanta, GA · On-site

$203K/yr

... Services, Global Digital Experience Services, Global Marketing Services and, most recently ... VML is seeking a strategic, highly operational Managing Director of Delivery to lead project ...

VML

Managing Director, Delivery

Atlanta, GA · On-site

$203K/yr

VML is seeking a strategic, highly operational Managing Director of Delivery to lead project management across a large national client in the CPG food space. This executive leadership role serves as ...

Spring Health

Director, CX Delivery (Alma)

Atlanta, GA

$203K/yr

... service for our network of providers and their clients. You will shape the frontline strategy ... deliver customer-centric support at every touchpoint, and elevating their insights cross ...

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Showing results 1-20

All JobsService Delivery JobsService Delivery Director JobsService Delivery Director Jobs in Georgia

Service Delivery Director information

See Georgia salary details

$30.8K

$179.9K

How much do service delivery director jobs pay per year?

As of Aug 17, 2026, the average yearly pay for service delivery director in Georgia is $168,004.00, according to ZipRecruiter salary data. Most workers in this role earn between $179,000.00 and $179,000.00 per year, depending on experience, location, and employer.

What does a service delivery director do?

A Service Delivery Director oversees the delivery of services to clients, ensuring that operations run smoothly and meet agreed-upon standards. They manage teams, coordinate with clients, and work to continuously improve service quality and customer satisfaction. Their role often involves setting service level agreements (SLAs), monitoring performance metrics, and resolving any issues that arise. Service Delivery Directors also play a key part in strategic planning, budgeting, and aligning service delivery with organizational goals.

What are the key skills and qualifications needed to thrive as a service delivery director?

To thrive as a Service Delivery Director, you need expertise in service management, project delivery, and a strong background in business or IT, often supported by degrees in management or information technology. Familiarity with ITIL frameworks, service management platforms like ServiceNow, and relevant certifications such as ITIL or PMP is highly valuable. Strong leadership, problem-solving, and communication skills help build relationships with clients and lead diverse teams effectively. These competencies ensure efficient service delivery, consistent client satisfaction, and alignment with organizational goals.

How does a service delivery director typically collaborate with cross-functional teams to ensure client satisfaction?

A Service Delivery Director regularly works with cross-functional teams such as IT, operations, sales, and customer support to oversee the end-to-end delivery of services. This collaboration ensures that client requirements are clearly communicated, projects remain on schedule, and any issues are quickly addressed. Directors often facilitate meetings, align team objectives, and monitor service level agreements to maintain high client satisfaction. Building strong internal relationships and fostering a collaborative culture are essential parts of the role.

What is the difference between Service Delivery Director vs Service Manager?

AspectService Delivery DirectorService Manager
ResponsibilitiesOversees multiple service teams, strategic planning, client relationships, and overall service delivery performanceManages daily service operations, team performance, and customer satisfaction within a specific service area
Required CredentialsTypically requires a bachelor’s degree, relevant certifications (e.g., ITIL), and extensive experience in service managementUsually requires a bachelor’s degree, certifications like ITIL, and experience in service or support roles
Work EnvironmentStrategic, cross-departmental, often executive-level interactionsOperational, team-focused, customer-facing

The Service Delivery Director focuses on strategic oversight and high-level client relationships, while the Service Manager handles daily operations and team management. Both roles require relevant certifications and experience, but differ mainly in scope and level of responsibility.

What are the most commonly searched types of Service Delivery jobs in Georgia?

The most popular types of Service Delivery jobs in Georgia are:

What are popular job titles related to Service Delivery Director jobs in Georgia?

For Service Delivery Director jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Service Delivery Director jobs in Georgia look for?

The top searched job categories for Service Delivery Director jobs in Georgia are:

What cities in Georgia are hiring for Service Delivery Director jobs?

Cities in Georgia with the most Service Delivery Director job openings:

Service Delivery Director jobs near you
Infographic showing various Service Delivery Director job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $168,004 per year, or $80.8 per hour.

Delivery Director

Backbase

Atlanta, GA

$203K/yr

Full-time

Re-posted 10 days ago

Job description

The Job in Short

To manage projects for some of the customers for our US Hub. You will be part of the Customer Success team and work closely with a Customer Success Manager, Technical Manager, and Operations Manager, to act as the face of Backbase. 

Meet the Job

As a Delivery Director, you will be responsible for supervising the quality of our delivery with some of the customers within the US Hub. You will carefully steer and monitor performance across these projects and maintain customer success and satisfaction while ensuring that our relationship with them continues to grow. This role will directly report to Delivery Director.

You will engage our customers at the executive level, presenting our delivery strategy and supporting the larger Customer Success Team in creating new opportunities.  You will also occasionally support the Sales Team, provide guidance to the Operations Management function, and collaborate with the R&D department as well as the technical area to align the delivery strategy with the technical implementation.

Overall, you own customers' project portfolio and work closely with Project Managers to steer the implementation toward success in addition to the line management of Business Analysts, UX Designers, and Project Managers within the Hub. 

How about You?

  • You have 8+ years experience in Delivery; 
  • You can demonstrate experience in the banking/financial services sector(s);
  • You have experience in startup/scaleup environments;
  • You have managed a program;
  • Agile coach experience is beneficial;
  • You have a proven leadership track record (8+ years) in running implementation projects for complex, mission-critical, and high-traffic web applications on rock-solid architecture;
  • You are a pragmatic solution finder who is accustomed to making project trade-offs and decisions, which subsequently, drive these decisions throughout the overall project execution;
  • You have strong analytical, consultancy, and communication skills (written and verbal).

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