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Service Delivery Manager Jobs in Covington, GA (NOW HIRING)

Bubba's 33

Service Manager

Mcdonough, GA

... delivered to our guests. If you have a passion for people and providing a legendary guest experience, apply today! As a Service Manager your responsibilities would include: * Driving sales, steps of ...

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Service Delivery Manager information

See Covington, GA salary details

$24.6K

$79.7K

$136.2K

How much do service delivery manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for service delivery manager in Covington, GA is $79,704.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,200.00 and $108,600.00 per year, depending on experience, location, and employer.

What is a service delivery manager?

Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.

What does a service delivery manager do?

Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.

What skills and qualifications are needed to be a service delivery manager?

To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.

How does a service delivery manager collaborate with cross-functional teams to ensure project success?

A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.

What is the difference between Service Delivery Manager vs Project Manager?

AspectService Delivery ManagerProject Manager
Primary FocusOverseeing ongoing service delivery and client satisfactionPlanning, executing, and closing specific projects
CertificationsITIL, PMP, or similarPMP, PRINCE2, or similar
Work EnvironmentClient-facing, operational teamsProject teams, temporary or cross-functional
Industry UsageIT, telecom, managed servicesConstruction, IT, engineering, various industries

The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.

How much do service delivery managers make?

Service Delivery Managers in California typically earn between $90,000 and $140,000 annually, depending on experience, industry, and company size. Salaries can also include bonuses and benefits, with higher compensation often associated with certifications like ITIL or PMP and experience managing large teams or complex projects.
More about Service Delivery Manager jobs

What job categories do people searching Service Delivery Manager jobs in Covington, GA look for?

The top searched job categories for Service Delivery Manager jobs in Covington, GA are:

What cities near Covington, GA are hiring for Service Delivery Manager jobs?

Cities near Covington, GA with the most Service Delivery Manager job openings:

Service Delivery Manager jobs near you
Infographic showing various Service Delivery Manager job openings in Covington, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $79,704 per year, or $38.3 per hour.

Shift Manager and Delivery Driver

Jimmy John's

Snellville, GA • On-site

$16/hr

Full-time

Re-posted 15 days ago

Job description

JOB DESCRIPTION

  1. Cashier
  2. Meat Slicing
  3. Manage Bread and other product according to the store need.
  4. Prep before the store open.
  5. Clean the store
  6. Guide the other crew member
  7. Deliver food


REQUIREMENTS
  • Drive car, Car insurance, Over 18 years old

ABOUT THE COMPANY

Jimmy Johns is a fast food restaurant. We serve only cold sandwich. We slice all meat , cheese and make bread at the store. We deliver food . We prep our veggies at the store.

We are dedicated to provide our customer best service with our Greet , Smile ,Fast service and Fresh food.

Peach State Subs logo

About Peach State Subs

Sourced by ZipRecruiter

Since Day 1 when our founder, Jimmy, opened his first Jimmy John’s sandwich shop in 1983, we’ve had the determination and badassery to settle for nothing less than the best. We are early every morning baking fresh bread and slicing vegetables, and we’re not afraid to have a little (or a lot) of fun along the way. We succeed together as a family because let’s be honest, nobody can compete with the rockstars of Jimmy John’s. Part of what makes Jimmy John’s special is our fast-paced, high-energy, no B.S., get-it-done now, big city attitude right in your own hometown. That energy and passion are baked right into the DNA of the brand.

Industry

Food services and drinking places

Company size

5,001 - 10,000 Employees

Headquarters location

Champaign, IL, US

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