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Temporary Service Delivery Manager Jobs in Georgia

SERVICE DELIVERY MANAGER SIS, LLC, a Microsoft Certified Partner, leads the industry in providing Microsoft ERP solutions to the construction sector. At SIS, success in the Project and Service ...

WHAT YOU GET TO DO The Service Delivery Manager will function as direct contact for IT-related issues overseeing that IT infrastructure is included properly as provided by KNAPP and IT services. The ...

The role focuses on front line People management and training, as well as ensuring processes are ... The Service Delivery Supervisor will be responsible for maintaining workflow and productivity of ...

This role provides support to Service Delivery Manager. The Service Delivery Supervisor will be ... responsible for maintaining workflow and productivity of HIS's as well as Handling escalated ...

This role provides support to Service Delivery Manager. The Service Delivery Supervisor will be ... responsible for maintaining workflow and productivity of HIS's as well as Handling escalated ...

As a Delivery Manager at Gururo, you will be responsible for overseeing the successful delivery of projects and services to our clients. You will lead a team of professionals, ensure timely and high ...

Delivery Manager

Atlanta, GA · On-site

$131K/yr

Authority which means being a recognized leader in the service lines we serve. As professionals, as ... Delivery Manager Duties : * Lead and oversee end-to-end technology projects-including software ...

... services to the professional market. You'll feel proud of the work you do here every day to ... Manages the delivery scheduling activities and department staff, ensuring coordination between ...

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Temporary Service Delivery Manager information

What is the difference between Temporary Service Delivery Manager vs Service Delivery Coordinator?

AspectTemporary Service Delivery ManagerService Delivery Coordinator
CredentialsRelevant certifications (e.g., ITIL, PMP), experience in service managementBasic industry certifications, customer service experience
Work EnvironmentOversees service teams, manages client relationships, often in dynamic settingsSupports service teams, coordinates schedules, handles client communications
Employer & Industry UsageUsed in IT, telecom, and tech industries for project-based rolesCommon in service industries like IT, healthcare, and customer support

The Temporary Service Delivery Manager typically has more responsibility for managing teams and client relationships, requiring relevant certifications and experience. The Service Delivery Coordinator focuses on supporting service delivery processes and coordination. Both roles are essential in service industries but differ in scope and seniority.

What are popular job titles related to Temporary Service Delivery Manager jobs in Georgia? For Temporary Service Delivery Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Temporary Service Delivery Manager jobs in Georgia look for? The top searched job categories for Temporary Service Delivery Manager jobs in Georgia are:
What cities in Georgia are hiring for Temporary Service Delivery Manager jobs? Cities in Georgia with the most Temporary Service Delivery Manager job openings:

Service Delivery Manager

SIS LLC

Duluth, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago


Job description

SERVICE DELIVERY MANAGER
SIS, LLC, a Microsoft Certified Partner, leads the industry in providing Microsoft ERP solutions to the construction sector.
At SIS, success in the Project and Service industries starts with clear insights, seamless collaboration, and the right technology to drive a competitive edge. With over 25 years of expertise, we deliver Microsoft Dynamics 365 solutions designed to empower businesses in the A/E/C sectors, helping them connect every part of their operations from field to back office.
As a Microsoft Gold Certified Partner, we've created industry-specific tools, like Construct365 Advanced Labor and Project Management and Field Time modules, to enhance your project's efficiency and scalability. We're looking for talented professionals who thrive on solving complex challenges, advancing their expertise, and contributing to award-winning projects.
If you're passionate about impactful consulting and leveraging Dynamics 365 technology to make a difference, SIS offers an environment where you'll grow, innovate, and be recognized for your impact. We invite you to join us from one of our dynamic locations: Atlanta, Dallas, Houston, San Diego, Pittsburgh, Kyiv, Poznan and Chennai.
We are excited to add a skilled Service Delivery Manager to our team. If you're passionate about developing, customizing, and optimizing SL solutions to address real business challenges, SIS offers the perfect environment to grow your skills and impact client success.
Job Function:
The Service Delivery Manager (SDM) will report to the Director of Application Support. They will be the single point of contact for all operational services related to a Client Success client. The SDM will focus on client satisfaction, report service-related metrics, manage project activities, and lead our delivery teams to provide best-in-class service.
The SDM is accountable for all aspects of its assigned client base, including delivery, profitability, renewals, and contentment. The SDM must effectively communicate with clients to develop lifetime relationships, function in an advisory role, and generate increased revenue for SIS.
Responsibilities:
• Operational Management:
  • Drive incidents, requests, changes, and all other operational aspects associated with delivering and using a client's ERP system
  • Own major incidents and escalate internally as appropriate to ensure client satisfaction
  • Review current processes for improvement
  • Report on key metrics related to client's expectations and contractual obligations
  • Manages the transition from project to Client Success
  • Ensures time entry is completed weekly.

• Relational Management:
  • Develop solid and expanding client relationships with a set of assigned accounts
  • Drive key meetings with clients, including C-level participants
  • Act as the client's advisor to ERP growth, strategic enhancements/initiatives, and roadmaps.

• Opportunity Management:
  • Understand the SIS Client Success suite and the offerings in detail
  • Advise client of additions to their ERP to enhance ROI
  • Work with account executives, the SIS Client Success team, and the Director of Application

• Support to discuss opportunities and plan to win.
Qualifications:
  • Operational process and management.
  • Knowledgeable of ERP processes and requirements.
  • Works quickly and professionally with multiple tasks and workstreams.
  • Ability to communicate effectively and handle difficult clients
  • 7+ years' experience in ERP consulting

Why SIS? SIS offers an attractive benefits package, including a competitive salary, 401K match, a quarterly incentive program, substantial vacation time, and comprehensive health, dental, and vision insurance coverage. Join us in shaping the future of ERP solutions for the Enterprise Construction market.

SIS logo

About SIS

Sourced by ZipRecruiter

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Duluth, GA, US

Year founded

1996