Job Title: IT Service Delivery Analyst Location: 21 Lynn Morse Drive, Painted Post, NY, 14870 Duration : 1 year (Possibility of extension) * Will take a leadership role in engaging with internal ...
Job Title: IT Service Delivery Analyst Location: 21 Lynn Morse Drive, Painted Post, NY, 14870 Duration : 1 year (Possibility of extension) * Will take a leadership role in engaging with internal ...
... deliver against expectations while maintaining strong governance and accountability. You'll manage ... Financial Services and function-specific experience preferred. * Undergraduate degree or equivalent ...
... deliver against expectations while maintaining strong governance and accountability. You'll manage ... Financial Services and function-specific experience preferred. * Undergraduate degree or equivalent ...
IT Service Delivery Analyst
$25 - $45/hr
Description As an IT Service Delivery Analyst at Impulse, you will provide frontline technical support for enterprise systems, endpoints, and workplace technologies. This role ensures reliable ...
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IT Service Delivery Analyst
$25 - $45/hr
Description As an IT Service Delivery Analyst at Impulse, you will provide frontline technical support for enterprise systems, endpoints, and workplace technologies. This role ensures reliable ...
IT Service Delivery Analyst
$25 - $45/hr
As an IT Service Delivery Analyst at Impulse, you will provide frontline technical support for enterprise systems, endpoints, and workplace technologies. This role ensures reliable IT service ...
IT Service Delivery Analyst
$25 - $45/hr
As an IT Service Delivery Analyst at Impulse, you will provide frontline technical support for enterprise systems, endpoints, and workplace technologies. This role ensures reliable IT service ...
... deliver against expectations while maintaining strong governance and accountability. You'll manage ... Financial Services and function-specific experience preferred. * Undergraduate degree or equivalent ...
... deliver against expectations while maintaining strong governance and accountability. You'll manage ... Financial Services and function-specific experience preferred. * Undergraduate degree or equivalent ...
... deliver against expectations while maintaining strong governance and accountability. You'll manage ... Financial Services and function-specific experience preferred. * Undergraduate degree or equivalent ...
... deliver against expectations while maintaining strong governance and accountability. You'll manage ... Financial Services and function-specific experience preferred. * Undergraduate degree or equivalent ...
... deliver against expectations while maintaining strong governance and accountability. You'll manage ... Financial Services and function-specific experience preferred. * Undergraduate degree or equivalent ...
... deliver against expectations while maintaining strong governance and accountability. You'll manage ... Financial Services and function-specific experience preferred. * Undergraduate degree or equivalent ...
Payroll Analyst
San Antonio, TX · On-site
Payroll Service Delivery Analyst San Antonio, TX (Hybrid) Seeking a high performing Payroll professional to fill a Payroll Service Delivery Analyst role supporting the Overseas. The Payroll Service ...
Payroll Analyst
San Antonio, TX · On-site
Payroll Service Delivery Analyst San Antonio, TX (Hybrid) Seeking a high performing Payroll professional to fill a Payroll Service Delivery Analyst role supporting the Overseas. The Payroll Service ...
IT Service Delivery Analyst II (Test)
Mojave, CA · On-site
$35 - $40/hr
IT Service Delivery Analyst II (Test) Department: Information Technology Employment Type: Full Time Location: Mojave Compensation: $35.00 - $40.00 / hour Description The IT Service Delivery Analyst ...
IT Service Delivery Analyst II (Test)
Mojave, CA · On-site
$35 - $40/hr
IT Service Delivery Analyst II (Test) Department: Information Technology Employment Type: Full Time Location: Mojave Compensation: $35.00 - $40.00 / hour Description The IT Service Delivery Analyst ...
IT Service Delivery Analyst II (Test)
$35 - $40/hr
The IT Service Delivery Analyst II (AI&T) at Impulse provides advanced technical support and serves as an escalation point for systems supporting engineering, integration, and test operations. This ...
IT Service Delivery Analyst II (Test)
$35 - $40/hr
The IT Service Delivery Analyst II (AI&T) at Impulse provides advanced technical support and serves as an escalation point for systems supporting engineering, integration, and test operations. This ...
We are seeking a Service Delivery Specialist with Nissan in Frankin, TN. MUST BE LOCAL - Please do ... Strong data analysis skills * Ability to think critically and approach problems creatively
We are seeking a Service Delivery Specialist with Nissan in Frankin, TN. MUST BE LOCAL - Please do ... Strong data analysis skills * Ability to think critically and approach problems creatively
Senior Service Delivery Analyst
$65K - $96K/yr
As a Senior Service Delivery Analyst, you'll play a key role across revenue cycle operations, analytics, and client delivery. You'll use deep revenue cycle knowledge, Epic Clarity expertise, and ...
Senior Service Delivery Analyst
$65K - $96K/yr
As a Senior Service Delivery Analyst, you'll play a key role across revenue cycle operations, analytics, and client delivery. You'll use deep revenue cycle knowledge, Epic Clarity expertise, and ...
As a designated Employer of National Service, our core value is a commitment to public service ... Project/Program Delivery Analyst M Powered Strategies is seeking a Project / Program Delivery ...
As a designated Employer of National Service, our core value is a commitment to public service ... Project/Program Delivery Analyst M Powered Strategies is seeking a Project / Program Delivery ...
Scrum Master - Project Delivery Analyst
Baltimore, MD · Hybrid
$51.25 - $68.25/hr
... client service delivery. Recruiting for this role ends on June 30th, 2026. Work you'll do ... Analytical ability to manage multiple projects and prioritize tasks into manageable work products.
Scrum Master - Project Delivery Analyst
Baltimore, MD · Hybrid
$51.25 - $68.25/hr
... client service delivery. Recruiting for this role ends on June 30th, 2026. Work you'll do ... Analytical ability to manage multiple projects and prioritize tasks into manageable work products.
Scrum Master - Project Delivery Analyst
Des Moines, IA · Hybrid
$50.25 - $67/hr
... client service delivery. Recruiting for this role ends on June 30th, 2026. Work you'll do ... Analytical ability to manage multiple projects and prioritize tasks into manageable work products.
Scrum Master - Project Delivery Analyst
Des Moines, IA · Hybrid
$50.25 - $67/hr
... client service delivery. Recruiting for this role ends on June 30th, 2026. Work you'll do ... Analytical ability to manage multiple projects and prioritize tasks into manageable work products.
Scrum Master - Project Delivery Analyst
Charlotte, NC · Hybrid
$50.25 - $67.25/hr
... client service delivery. Recruiting for this role ends on June 30th, 2026. Work you'll do ... Analytical ability to manage multiple projects and prioritize tasks into manageable work products.
Scrum Master - Project Delivery Analyst
Charlotte, NC · Hybrid
$50.25 - $67.25/hr
... client service delivery. Recruiting for this role ends on June 30th, 2026. Work you'll do ... Analytical ability to manage multiple projects and prioritize tasks into manageable work products.
Scrum Master - Project Delivery Analyst
Tempe, AZ · Hybrid
$49.25 - $65.75/hr
... client service delivery. Recruiting for this role ends on June 30th, 2026. Work you'll do ... Analytical ability to manage multiple projects and prioritize tasks into manageable work products.
Scrum Master - Project Delivery Analyst
Tempe, AZ · Hybrid
$49.25 - $65.75/hr
... client service delivery. Recruiting for this role ends on June 30th, 2026. Work you'll do ... Analytical ability to manage multiple projects and prioritize tasks into manageable work products.
Scrum Master - Project Delivery Analyst
Fort Worth, TX · Hybrid
$49.25 - $66/hr
... client service delivery. Recruiting for this role ends on June 30th, 2026. Work you'll do ... Analytical ability to manage multiple projects and prioritize tasks into manageable work products.
Scrum Master - Project Delivery Analyst
Fort Worth, TX · Hybrid
$49.25 - $66/hr
... client service delivery. Recruiting for this role ends on June 30th, 2026. Work you'll do ... Analytical ability to manage multiple projects and prioritize tasks into manageable work products.
Scrum Master - Project Delivery Analyst
Milwaukee, WI · Hybrid
$50.75 - $67.75/hr
... client service delivery. Recruiting for this role ends on June 30th, 2026. Work you'll do ... Analytical ability to manage multiple projects and prioritize tasks into manageable work products.
Scrum Master - Project Delivery Analyst
Milwaukee, WI · Hybrid
$50.75 - $67.75/hr
... client service delivery. Recruiting for this role ends on June 30th, 2026. Work you'll do ... Analytical ability to manage multiple projects and prioritize tasks into manageable work products.
Scrum Master - Project Delivery Analyst
Jericho, NY · Hybrid
$53.50 - $71.50/hr
... client service delivery. Recruiting for this role ends on June 30th, 2026. Work you'll do ... Analytical ability to manage multiple projects and prioritize tasks into manageable work products.
Scrum Master - Project Delivery Analyst
Jericho, NY · Hybrid
$53.50 - $71.50/hr
... client service delivery. Recruiting for this role ends on June 30th, 2026. Work you'll do ... Analytical ability to manage multiple projects and prioritize tasks into manageable work products.
Service Delivery Analyst information
See salary details
$38.5K - $46.8K
8% of jobs
$46.8K - $55.1K
3% of jobs
$55.1K - $63.5K
5% of jobs
$63.5K - $71.8K
6% of jobs
$75.5K is the 25th percentile. Wages below this are outliers.
$71.8K - $80.1K
5% of jobs
$80.1K - $88.4K
1% of jobs
$88.4K - $96.7K
1% of jobs
$96.7K - $105K
9% of jobs
$105K - $113.4K
0% of jobs
$113.4K - $121.7K
1% of jobs
The median wage is $123.1K / yr.
$121.7K - $130K
60% of jobs
$38.5K
$104.8K
$130K
How much do service delivery analyst jobs pay per year?
As of Jul 2, 2026, the average yearly pay for service delivery analyst in the United States is $104,779.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,000.00 and $129,500.00 per year, depending on experience, location, and employer.
What is the difference between Service Delivery Analyst vs Business Analyst?
| Aspect | Service Delivery Analyst | Business Analyst |
|---|---|---|
| Required Credentials | Typically a bachelor's degree in IT, business, or related field; certifications like ITIL or ServiceNow are common | Bachelor's degree in business, IT, or related; certifications like CBAP or PMI-PBA are beneficial |
| Work Environment | Focuses on service management, client support, and operational processes within IT or service teams | Analyzes business needs, documents requirements, and recommends solutions across various departments |
| Employer & Industry Usage | Common in IT service providers, telecom, and tech companies | Widely used in finance, healthcare, and corporate sectors |
The Service Delivery Analyst primarily manages service quality and client support, ensuring service level agreements are met. In contrast, the Business Analyst focuses on understanding business needs and translating them into technical or process solutions. While both roles require analytical skills and stakeholder communication, their core responsibilities and industry focus differ.
What are the key skills and qualifications needed to thrive as a Service Delivery Analyst, and why are they important?
To thrive as a Service Delivery Analyst, a strong background in IT service management, analytical problem-solving, and process improvement is essential, often supported by a degree in information technology or a related field. Familiarity with ITSM tools like ServiceNow, and certifications such as ITIL, are commonly required to manage service workflows and incident resolutions. Excellent communication, stakeholder management, and organizational skills help analysts excel in coordinating between technical teams and clients. These competencies ensure efficient service delivery, high customer satisfaction, and continuous improvement of IT operations.
What does a typical day look like for a Service Delivery Analyst, and how do they interact with other teams?
A typical day for a Service Delivery Analyst involves monitoring service performance metrics, investigating service issues, and coordinating resolutions with technical teams. The role requires frequent collaboration with IT support, project managers, and business stakeholders to ensure service levels meet organizational expectations. Analysts often facilitate communication between technical teams and end-users, helping to translate business needs into actionable tasks. This collaborative environment helps develop strong problem-solving and communication skills, and can open pathways to roles in service management or IT project leadership.
What does a Service Delivery Analyst do?
A Service Delivery Analyst is responsible for ensuring that IT services are delivered efficiently and meet agreed-upon standards. They monitor service performance, analyze data to identify areas for improvement, and act as a liaison between technical teams and customers. Their role often includes managing incidents, resolving service issues, and supporting continuous improvement initiatives to enhance customer satisfaction.
More about Service Delivery Analyst jobs
What cities are hiring for Service Delivery Analyst jobs? Cities with the most Service Delivery Analyst job openings:
What states have the most Service Delivery Analyst jobs? States with the most job openings for Service Delivery Analyst jobs include:
What job categories do people searching Service Delivery Analyst jobs look for? The top searched job categories for Service Delivery Analyst jobs are:
Job description
Company Description
Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.
Job Description
Job Title: IT Service Delivery Analyst
Location: 21 Lynn Morse Drive, Painted Post, NY, 14870
Duration: 1 year (Possibility of extension)
Job Description:
- Will take a leadership role in engaging with internal business customers to elicit and manage requirements and participates in the delivery of solutions that meet or exceed business needs
- Participate in meetings; create templates and reports based on requirements
- Establish timelines and milestones.
- Ability to meet the milestones and drive outcomes
- Work across teams, cultures and with others of various competency areas
- Excellent oral and written communication skills.
- Thoroughly experienced in MS tools such as Excel, PowerPoint and SharePoint
- Excellent analytical and technical skills
- Efficient planning and organizational skills
- Service Now experience is a plus and ITIL foundation is a bonus
Education:
- 2 year degree required
Manager must haves:
- Strong analyst skills and ability within Excel, PowerPoint, and SharePoint
- Strong Communication both written and verbal
- Driven and self-motivated
Additional Information
Additional Information
Feel free to forward my email to your friends/colleagues who might be available. We do have referral bonus, if you refer any of your friends or colleague who are looking out for the same job.
Thanks,
Nagesh
732-844-8712Â
About Integrated Resources
Sourced by ZipRecruiter
Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Edison, NJ, US
Year founded
1996