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Service Delivery Engineer Jobs (NOW HIRING)

Tetra Pak

Service Delivery Engineer

Denton, TX · On-site

$60.10K - $86.40K/yr

As a Service Engineer, you'll lead the charge in delivering high-quality service to our customers. From troubleshooting complex issues to training operators and supporting contract performance, you ...

Tetra Pak

Service Delivery Engineer

Denton, TX · On-site

$60.10K - $86.40K/yr

As a Service Engineer, you'll lead the charge in delivering high-quality service to our customers. From troubleshooting complex issues to training operators and supporting contract performance, you ...

TT Electronics plc

Senior Service Delivery Engineer

Perry, OH · On-site

$86.70K - $119.10K/yr

The Senior Service Delivery Engineer US is responsible for leading high-quality IT service delivery while providing senior technical expertise and escalations across TT's US and North America ...

TT Electronics plc

Senior Service Delivery Engineer

Perry, OH · On-site

$86.70K - $119.10K/yr

The Senior Service Delivery Engineer US is responsible for leading high-quality IT service delivery while providing senior technical expertise and escalations across TT's US and North America ...

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Service Delivery Engineer information

See salary details

$22K

$84.8K

$148.5K

How much do service delivery engineer jobs pay per year?

As of Jun 4, 2026, the average yearly pay for service delivery engineer in the United States is $84,766.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $114,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Delivery Engineer, and why are they important?

To succeed as a Service Delivery Engineer, strong technical troubleshooting skills, knowledge of IT infrastructure, and a relevant degree or certification (such as ITIL or CompTIA) are essential. Familiarity with service management platforms like ServiceNow, remote monitoring tools, and ticketing systems is typically required. Excellent communication, customer service orientation, and problem-solving abilities help build trust and effectively address client needs. These skills ensure efficient issue resolution, high client satisfaction, and seamless delivery of IT services.

What are some common challenges faced by Service Delivery Engineers, and how can they be addressed?

Service Delivery Engineers often encounter challenges such as managing client expectations, resolving technical issues under tight deadlines, and coordinating across multiple teams to ensure seamless service delivery. Addressing these challenges requires strong communication skills, effective time management, and a proactive approach to problem-solving. Building strong relationships with clients and internal stakeholders can also help anticipate issues and streamline resolutions, making collaboration more efficient and improving overall service quality.

What are Service Delivery Engineers?

Service Delivery Engineers are professionals responsible for ensuring that IT services and solutions are delivered to clients efficiently and effectively. They act as the link between technical teams and customers, overseeing the implementation, maintenance, and support of IT systems. Their duties often include troubleshooting issues, managing service requests, and ensuring service level agreements (SLAs) are met. Service Delivery Engineers work to provide a high level of customer satisfaction by resolving technical problems and optimizing service processes.

What is the difference between Service Delivery Engineer vs Network Engineer?

AspectService Delivery EngineerNetwork Engineer
CredentialsTypically requires certifications like Cisco CCNA, CompTIA Network+Often requires Cisco CCNA, CCNP, or similar networking certifications
Work EnvironmentClient-facing, project-based, involves deployment and supportPrimarily in data centers, network operations centers, or enterprise networks
Employer & IndustryIT service providers, telecom, enterprise ITTelecom, IT infrastructure, enterprise networks
Search & Comparison IntentFocuses on service delivery, client support, project managementFocuses on network design, configuration, and maintenance

While both roles require networking knowledge and certifications, Service Delivery Engineers focus on deploying and supporting IT services for clients, often involving project management and customer interaction. Network Engineers primarily design, implement, and maintain network infrastructure within organizations.

More about Service Delivery Engineer jobs
What cities are hiring for Service Delivery Engineer jobs? Cities with the most Service Delivery Engineer job openings:
What are the most commonly searched types of Service Delivery Engineer jobs? The most popular types of Service Delivery Engineer jobs are:
What states have the most Service Delivery Engineer jobs? States with the most job openings for Service Delivery Engineer jobs include:
What job categories do people searching Service Delivery Engineer jobs look for? The top searched job categories for Service Delivery Engineer jobs are:
Service Delivery Engineer jobs near you
Infographic showing various Service Delivery Engineer job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 3% As Needed, 70% Full Time, 22% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $84,766 per year, or $40.8 per hour.

Service Delivery Engineer

Tetra Pak

Denton, TX • On-site

$60.10K - $86.40K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Tetra Pak rating

8.9

Company rating: 8.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

20th of 416 rated machine equipment manufacturers

Job description

Denton, Texas United States
At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.
And we need people like you to make it happen.
We empower you to reach your potential with opportunities to make an impact to be proud of - for food, people and the planet.
Job Summary
Be the face of Tetra Pak. Deliver excellence where it matters most.
As a Service Engineer, you'll lead the charge in delivering high-quality service to our customers. From troubleshooting complex issues to training operators and supporting contract performance, you'll play a key role in ensuring our equipment-and our customer relationships-run smoothly.
As a part of our Customer Service Operations team, you will be first in the field to maintain food processing and packaging equipment at our customers' facilities. As someone who prides themselves on getting to the root of the problem, you'll be part of the mission to keep food production going for hundreds of millions of people in more than 160 countries. Our equipment is a crucial part of the food processing and packaging industry. That's why keeping it maintained to its optimum performance is a huge priority, not only for us but for our customers and the communities they serve.
This is your opportunity to build a meaningful career while helping us make an impact to be proud of -food, people, and the planet.
Tetra Pak is not able to consider applicants who require international relocation to the United States. Visa sponsorship and relocation assistance are not available for this position.
What you will do
  • Travel to customer sites to:
    • Perform preventive and corrective maintenance, troubleshooting, and installations
    • Analyze technical issues and escalate when needed using standard operating processes
    • Train customer operators and support production efficiency
  • Monitor service contracts and contribute to business development
  • Ensure compliance with safety, food quality, and reporting standards
  • Represent Tetra Pak professionally and contribute ideas for improving customer operations and service delivery
  • Maintain a clean, safe work environment
  • Follow all safety protocols in accordance to OHS and Tetra Pak safety regulations and promote a safe working culture in the team

We believe you have
  • Up to three years of experience in maintenance, service, or installation positions.
  • Educational background in industrial systems, automation, or process engineering.
  • Solid understanding of mechanical, electrical, and automation systems.
  • Willingness and ability to travel up to 90% of the time.
  • Intermediate proficiency in English, both written and verbal.
  • A proactive attitude with a strong commitment to customer service.

Why Join Us?
  • Supported to Grow: Advance your technical and leadership skills.
  • Empowered to Deliver: Make a direct impact on customer success.
  • Reach & Stability: Thrive in a global company with purpose and presence.

Pay Equity
Tetra Pak provides the following compensation range that in good faith believes it might pay and/or offer for this position. The range displayed reflects the minimum and maximum target for new hire salaries for the position across all US locations.
Ranges are determined by role, level and location. Within the range, individual pay is defined by work location and additional factors, including job-related skills, experience, and relevant education or training.
This compensation range is based on a full-time schedule. The estimate displayed is just one component of Tetra Pak's total compensation package for employees. Other rewards include annual performance bonus, competitive benefits, and work-related allowances.
Annual Base Salary Range (ABS): $60,100.00- $86,400.00.
Short-term Incentive/Bonus (Variable Pay): Eligible to performance incentive of 10% of ABS.
Benefits: 401k company match, paid time off, paid holidays, health, dental, vision, life and disability insurance, paid parental leave, company credit card, and much more!

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