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Service Delivery Engineer Jobs (NOW HIRING)

Astronomer

NY · On-site

$125 - $150/hr

Coordinate internal scoping and execution with Service Delivery Engineers and Service Delivery Architects * Monitor services utilization and ensure engagements remain aligned with contracted scope

Socket.dev

Service Delivery Manager

Manhattan, NY · On-site

$125 - $150/hr

Coordinate internal scoping and execution with Service Delivery Engineers and Service Delivery Architects * Monitor services utilization and ensure engagements remain aligned with contracted scope

Xyntek Inc.

Delivery Engineer

Newtown, CT · On-site

$100 - $125/hr

With a footprint across North America and Europe, the company carefully automates and services R&D, ... Job Summary The Delivery Engineer supports the implementation and customer-site delivery of ...

Getac, Inc.

Delivery Engineer

Bloomington, MN · On-site

$120K - $140K/yr

We provide mobile rugged computing and video solutions, software, and cloud services to challenging ... Getac North America is seeking a Delivery Engineer to provide hands-on technical execution across ...

Getac, Inc.

Delivery Engineer

Bloomington, MN · On-site

$120K - $140K/yr

We provide mobile rugged computing and video solutions, software, and cloud services to challenging ... Getac North America is seeking a Delivery Engineer to provide hands-on technical execution across ...

HHAeXchange

Solution Delivery Engineer

$90K - $105K/yr

As a Solution Delivery Engineer, you are responsible for successful design, integration ... Knowledge of APIs, web services, and integration tools. * Experience working with State Medicaid ...

Ryanair Ltd.

Lead Aircraft Delivery Engineer

Seattle, WA · On-site

$150 - $200/hr

Ryanair is currently recruiting for a Lead Aircraft Delivery Engineer to join our Europe's Largest ... Working with Ryanair Technical Services on acceptance and integration of new aircraft deliveries ...

Mixpanel

Delivery Engineer II (GTM)

San Francisco, CA · On-site +1

About the GTM Delivery Engineer Team As a member of the Go-To-Market Delivery Engineer team, you ... Has technical, client-facing experience - implementation, onboarding, professional services ...

Mixpanel

Delivery Engineer II (GTM)

New York, NY · On-site +1

About the GTM Delivery Engineer Team As a member of the Go-To-Market Delivery Engineer team, you ... Has technical, client-facing experience - implementation, onboarding, professional services ...

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Service Delivery Engineer information

See salary details

$22K

$84.8K

$148.5K

How much do service delivery engineer jobs pay per year?

As of Sep 8, 2026, the average yearly pay for service delivery engineer in the United States is $84,766.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $114,000.00 per year, depending on experience, location, and employer.

What is a service delivery engineer?

Service Delivery Engineers are professionals responsible for ensuring that IT services and solutions are delivered to clients efficiently and effectively. They act as the link between technical teams and customers, overseeing the implementation, maintenance, and support of IT systems. Their duties often include troubleshooting issues, managing service requests, and ensuring service level agreements (SLAs) are met. Service Delivery Engineers work to provide a high level of customer satisfaction by resolving technical problems and optimizing service processes.

What are the key skills and qualifications needed to thrive as a service delivery engineer?

To succeed as a Service Delivery Engineer, strong technical troubleshooting skills, knowledge of IT infrastructure, and a relevant degree or certification (such as ITIL or CompTIA) are essential. Familiarity with service management platforms like ServiceNow, remote monitoring tools, and ticketing systems is typically required. Excellent communication, customer service orientation, and problem-solving abilities help build trust and effectively address client needs. These skills ensure efficient issue resolution, high client satisfaction, and seamless delivery of IT services.

What are some common challenges faced by service delivery engineers, and how can they be addressed?

Service Delivery Engineers often encounter challenges such as managing client expectations, resolving technical issues under tight deadlines, and coordinating across multiple teams to ensure seamless service delivery. Addressing these challenges requires strong communication skills, effective time management, and a proactive approach to problem-solving. Building strong relationships with clients and internal stakeholders can also help anticipate issues and streamline resolutions, making collaboration more efficient and improving overall service quality.

What is the difference between Service Delivery Engineer vs Network Engineer?

AspectService Delivery EngineerNetwork Engineer
CredentialsTypically requires certifications like Cisco CCNA, CompTIA Network+Often requires Cisco CCNA, CCNP, or similar networking certifications
Work EnvironmentClient-facing, project-based, involves deployment and supportPrimarily in data centers, network operations centers, or enterprise networks
Employer & IndustryIT service providers, telecom, enterprise ITTelecom, IT infrastructure, enterprise networks
Search & Comparison IntentFocuses on service delivery, client support, project managementFocuses on network design, configuration, and maintenance

While both roles require networking knowledge and certifications, Service Delivery Engineers focus on deploying and supporting IT services for clients, often involving project management and customer interaction. Network Engineers primarily design, implement, and maintain network infrastructure within organizations.

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What cities are hiring for Service Delivery Engineer jobs?

Cities with the most Service Delivery Engineer job openings:

What are the most commonly searched types of Service Delivery Engineer jobs?

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Service Delivery Engineer jobs near you
Infographic showing various Service Delivery Engineer job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $84,766 per year, or $40.8 per hour.

Service Delivery Manager

NY • On-site

Astronomer
Software Development • 201 - 500 employees
Learn more about Astronomerexternal

$125 - $150/hr

Other

Posted 18 days ago

Job description

Astronomer empowers data teams to bring mission-critical software, analytics, and AI to life and is the company behind Astro, the industry-leading unified DataOps platform powered by Apache Airflow®. Astro accelerates building reliable data products that unlock insights, unleash AI value, and powers data-driven applications. Trusted by more than 800 of the world's leading enterprises, Astronomer lets businesses do more with their data. To learn more, visit www.astronomer.io.

About the Role

As a Service Delivery Manager, you play an important role in advancing the mission of Astronomer’s Professional Services team, helping accelerate and de-risk customer outcomes by ensuring delivery engagements run smoothly and remain focused on meaningful progress.

You will bring structure and momentum to customer engagements by developing project plans, coordinating technical resources, and maintaining alignment across customers, delivery teams, and account stakeholders. Your work helps customers move efficiently from kickoff to adoption while maintaining a high level of engagement and transparency throughout the engagement lifecycle.

You will act as the operational lead for customer engagements, orchestrating work across technical delivery teams while helping customers prioritize and execute initiatives that drive platform adoption.

This role reports to the Senior Manager of Service Delivery and primarily supports customers operating in East Coast time.

Responsibilities:

  • Manage a portfolio of customer engagements, maintaining visibility across both active work and broader account initiatives

  • Facilitate engagement cadences with customers to track progress, align priorities, and maintain delivery momentum

  • Develop and maintain project plans outlining milestones, timelines, and responsibilities

  • Work with customers to identify and maintain a backlog of technical initiatives that support platform adoption

  • Coordinate internal scoping and execution with Service Delivery Engineers and Service Delivery Architects

  • Monitor services utilization and ensure engagements remain aligned with contracted scope

  • Surface delivery risks early and coordinate resources to resolve blockers

  • Partner with Sales and account teams to ensure delivery engagements align with broader account priorities

Requirements:

  • 5 years min experience in project management, professional services delivery, technical program management, or similar roles in a SaaS or technical services environment

  • Experience building and managing project plans for technical or software implementation projects

  • Ability to manage multiple concurrent customer engagements and coordinate work across technical stakeholders

  • Strong organizational, communication, and stakeholder management skills

  • Comfortable working with technical teams and customers in SaaS, data infrastructure, or developer-focused environments

  • Comfortable bringing structure and momentum to complex technical engagements where priorities may evolve

Preferred:

  • Experience working with data platforms or data engineering-focused products

  • Background as a Technical Project Manager, Professional Services Project Manager, Technical Account Manager, or Implementation Manager

The estimated salary for this role ranges from $130,000 - $140,000 based on leveling and geography, plus bonus, along with an equity component and a comprehensive benefits package. This range is merely an estimate; actual compensation may deviate from this range based on skills, experience, and qualifications.

#LI-Remote

At Astronomer, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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