ZipRecruiter

Log In

1

Service Delivery Engineer Jobs in Texas (NOW HIRING)

Info Way Solutions

Sprint Delivery Engineer

Austin, TX · On-site

They are seeking a Sprint Delivery Engineer to manage advanced workflows, alarm management, and UAA ... Founded and incorporated in 2012 , Info Way Solutions is an IT services and consulting company ...

In-Telecom

Service Delivery Manager

Arlington, TX · On-site

Description The Service Delivery Manager is responsible for the day-to-day performance ... Coordinate with Engineering, Cybersecurity, Central Services, vendors, and other resources to ...

CitiusTech

Service Delivery Manager

Dallas, TX · On-site

... engineering teams to plan cutover, handover, and transition of EDI workloads to Azure. Key ... and implement KPIs for delivery performance, SLA adherence, and quality ...

Sulzer

Service Delivery Manager

Pasadena, TX · On-site

$80 - $100/hr

## Field Service ManagerApplylocations: Pasadenatime type: Full timeposted on: Posted Todayjob ... JR103650Sulzer is a leading engineering company with a proud heritage of innovation. Join our ...

Ericsson

Service Delivery Manager

Plano, TX · On-site

Bachelor's degree or higher in Business, Supply Chain Management, Engineering, Operations ... Service Delivery Manager Compensation and Benefits at Ericsson At Ericsson, we know that our people ...

Amadeus

Service Delivery Specialist

Irving, TX · On-site

Service Delivery Manager Location: Dallas, Texas (Hybrid) Position: Permanent The Service Delivery ... Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline ...

next page

Showing results 1-20

All JobsService Delivery Engineer JobsService Delivery Engineer Jobs in Texas

Service Delivery Engineer information

What is a service delivery engineer?

Service Delivery Engineers are professionals responsible for ensuring that IT services and solutions are delivered to clients efficiently and effectively. They act as the link between technical teams and customers, overseeing the implementation, maintenance, and support of IT systems. Their duties often include troubleshooting issues, managing service requests, and ensuring service level agreements (SLAs) are met. Service Delivery Engineers work to provide a high level of customer satisfaction by resolving technical problems and optimizing service processes.

What are the key skills and qualifications needed to thrive as a service delivery engineer?

To succeed as a Service Delivery Engineer, strong technical troubleshooting skills, knowledge of IT infrastructure, and a relevant degree or certification (such as ITIL or CompTIA) are essential. Familiarity with service management platforms like ServiceNow, remote monitoring tools, and ticketing systems is typically required. Excellent communication, customer service orientation, and problem-solving abilities help build trust and effectively address client needs. These skills ensure efficient issue resolution, high client satisfaction, and seamless delivery of IT services.

What are some common challenges faced by service delivery engineers, and how can they be addressed?

Service Delivery Engineers often encounter challenges such as managing client expectations, resolving technical issues under tight deadlines, and coordinating across multiple teams to ensure seamless service delivery. Addressing these challenges requires strong communication skills, effective time management, and a proactive approach to problem-solving. Building strong relationships with clients and internal stakeholders can also help anticipate issues and streamline resolutions, making collaboration more efficient and improving overall service quality.

What is the difference between Service Delivery Engineer vs Network Engineer?

AspectService Delivery EngineerNetwork Engineer
CredentialsTypically requires certifications like Cisco CCNA, CompTIA Network+Often requires Cisco CCNA, CCNP, or similar networking certifications
Work EnvironmentClient-facing, project-based, involves deployment and supportPrimarily in data centers, network operations centers, or enterprise networks
Employer & IndustryIT service providers, telecom, enterprise ITTelecom, IT infrastructure, enterprise networks
Search & Comparison IntentFocuses on service delivery, client support, project managementFocuses on network design, configuration, and maintenance

While both roles require networking knowledge and certifications, Service Delivery Engineers focus on deploying and supporting IT services for clients, often involving project management and customer interaction. Network Engineers primarily design, implement, and maintain network infrastructure within organizations.

What are the most commonly searched types of Service Delivery Engineer jobs in Texas?

The most popular types of Service Delivery Engineer jobs in Texas are:

What are popular job titles related to Service Delivery Engineer jobs in Texas?

For Service Delivery Engineer jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Service Delivery Engineer jobs in Texas look for?

The top searched job categories for Service Delivery Engineer jobs in Texas are:

Service Delivery Engineer jobs near you
Infographic showing various Service Delivery Engineer job openings in Texas as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 14% Part Time, 2% Temporary, and 7% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Service Delivery Engineer - Dallas Texas

Plano, TX • On-site

Nile Global, Inc
See more jobs at Nile Global, Incexternal

$100 - $125/hr

Other

Posted 10 days ago

Job description

Position: Wireless Service Delivery Engineer Location: 7500 Dallas Pkwy, Plano, TX 75024

At Nile we envision an enterprise network that inherently defends against cyber threats, eliminates lateral attack vectors like ransomware, and operates free of complexity. Our goal is to deliver Campus Network-as-a-Service (NaaS) that makes network operations virtually invisible to our customers by pushing the boundaries of autonomy. Imagine a network that continuously monitors, optimizes, and upgrades itself—all without the need for human intervention. Our audacious journey began in 2018 when we brought together a team of industry veterans and visionaries in networking, cybersecurity, cloud software, and AI to disrupt a $100 billion enterprise networking market, starting with the wired and wireless LAN. Today, our Nile Access Service is redefining connectivity as a service for organizations worldwide, from cutting‑edge technology companies to leading healthcare and financial institutions, and beyond.

Where do we go from here?

Well, that’s where you come in. We are expanding in all areas, bringing in some of the brightest talent to further shape Nile’s future, prepare for growth, and tackle tough tasks to ensure our momentum never slows.

JOB DESCRIPTION

Conduct predictive wireless surveys and provide detail build of materials and deploy wireless and wired networks

JOB RESPONSIBILITIES
  • As a Wireless Service Delivery Engineer you will be the go‑to‑person for supporting our field teams with technical design for wireless and wired networks.
  • You will be responsible for doing predictive site surveys using tools like Ekahau
  • Based on the predictive survey you will be responsible for generating a build of material (wired and wireless) that the external teams can leverage for quoting
  • You will assist in migration of wired and wireless networks by conduction wired surveys
ADDITIONAL RESPONSIBILITIES
  • Apart from supporting the sales and marketing teams with wireless and wired designs you will also be responsible with for the following:
  • Support customer deployments local to the region by conducting predictive and active wireless surveys and deploying Nile service
  • Support our technical sales teams with wireless and wired designs
  • Generate solutions guides/articles/blogs around Niles features, integration with firewall, routers, RADIUS, DHCP etc.
  • Create presentations for training purposes
  • Be the wireless and wired expert and support other teams with surveys
  • Work cross functionally with project managers, customers and sales team to ensure successful deployments
BASIC QUALIFICATIONS
  • Bachelor’s degree in Electronics or Computer
  • 5 years’ experience in a computer networking related field
  • Certified Wireless Network Administrator (CWNA) or equivalent certification
  • CCNA or equivalent certification
  • Hands on experience with Ekahau, Airmagnet or similar product
PREFERRED QUALIFICATIONS
  • Certified Wireless Analysis Professional (CWAP)
  • Hands on experience working with Wireless and Wired products from Aruba or Cisco or Ruckus
  • Experience conducting active Ekahau site surveys
  • You enjoy obsessing over delighting customers and can see their current and future needs.
  • You can see the big picture, but deliver on the details
  • You will succeed by being a tenacious, ambitious, self‑starter with a passion to exceed customer expectations
#J-18808-Ljbffr

Apply