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Remote Service Delivery Engineer Jobs in Texas (NOW HIRING)

Stanley Consultants

Growth Leader - Power Delivery

Austin, TX · On-site +1

$160K - $220K/yr

... engineering consulting and services firms. At Stanley, your voice counts, your growth matters, and ... or Remote, US Job type - Hybrid Requisition ID - 11226 The Power Delivery Growth Leader will win ...

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Remote Service Delivery Engineer information

What is a remote service delivery engineer?

A Remote Service Delivery Engineer is an IT professional responsible for managing, supporting, and optimizing technical services for clients or internal teams, often from a remote location. Their tasks typically include troubleshooting issues, monitoring systems, implementing updates, and ensuring service level agreements (SLAs) are met. They often use remote access tools and communication platforms to resolve problems efficiently without needing to be onsite. This role is crucial for organizations that require technical support across multiple locations or for clients in various regions.

What are the key skills and qualifications needed to thrive as a remote service delivery engineer?

To excel as a Remote Service Delivery Engineer, you need a solid background in IT infrastructure, networking, troubleshooting, and typically a degree in computer science or a related field. Familiarity with remote management tools, ticketing systems, and certifications such as CompTIA Network+ or Microsoft Certified: Azure Fundamentals are highly valued. Strong communication, problem-solving skills, and the ability to work independently are essential soft skills for this role. These competencies ensure efficient technical support, seamless client interactions, and reliable service delivery in a distributed environment.

How do remote service delivery engineers typically manage communication and collaboration with clients and internal teams?

Remote Service Delivery Engineers rely heavily on digital communication tools to coordinate with clients and internal teams, as their role is often fully remote. They frequently use video conferencing, ticketing systems, and chat platforms to troubleshoot issues, provide updates, and ensure projects stay on track. Clear documentation and proactive communication are essential to bridge any gaps caused by distance. Collaborating across time zones and cultures is common, so flexibility and responsiveness are key traits for success in this position.

What is the difference between Remote Service Delivery Engineer vs Network Support Specialist?

AspectRemote Service Delivery EngineerNetwork Support Specialist
CredentialsIT certifications (e.g., Cisco, CompTIA)Networking certifications (e.g., Cisco CCNA, Network+)
Work EnvironmentRemote, client sites, data centersOffice, remote, client sites
Industry UsageIT service providers, telecom, enterprise techIT support, networking companies, ISPs
Job FocusImplementing, maintaining, and supporting remote IT servicesMonitoring, troubleshooting, and supporting network infrastructure

The Remote Service Delivery Engineer and Network Support Specialist roles share a focus on IT and networking certifications and often work in similar environments. However, the Remote Service Delivery Engineer emphasizes delivering remote IT solutions and client support, while the Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure. Both roles are essential in IT service delivery but differ in scope and daily responsibilities.

What are popular job titles related to Remote Service Delivery Engineer jobs in Texas?

For Remote Service Delivery Engineer jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Service Delivery Engineer jobs in Texas look for?

The top searched job categories for Remote Service Delivery Engineer jobs in Texas are:

What cities in Texas are hiring for Remote Service Delivery Engineer jobs?

Cities in Texas with the most Remote Service Delivery Engineer job openings:

Remote Service Delivery Engineer jobs near you
Infographic showing various Remote Service Delivery Engineer job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Remote Service- Rig Monitoring (RSM) Sales Engineer

Conroe, TX • On-site, Remote

NOV, Inc.
Oil and Gas Extraction • 10K+ employees

8.2

Company rating: 8.2 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

129th of 495 rated machine equipment manufacturers

People enjoy working here

Good employer

Paid breaks

Learn more about NOV, Inc.external

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted yesterday

Job description


Organizational Role
We are looking for a driven Sales Engineer to join our Max Completions team, focused on accelerating the global adoption of Remote Service-Rig Monitoring (RSM). This role will contribute directly to NOV's digital transformation strategy by driving technical sales, supporting commercialization efforts, and expanding the footprint of Max Completions across key markets.
You will work closely with Sales, Software Development, Support, and our 24/7 Completions Optimization Engineers to position and deliver end-to-end monitoring solutions that connect service rig operations to the office. Acting as a technical advisor to customers, you will engage directly with field and office stakeholders to demonstrate value, support deployments, and ensure successful adoption of RSM.
This role is responsible for driving product sales, supporting go-to-market execution, and identifying opportunities to scale RSM globally through strategic customer engagement and technical differentiation.
Key Responsibilities
  • Develop deep technical expertise in Max Completions RSM and effectively position its value to customers across global markets
  • Drive technical sales activities including demos, trials, and customer presentations to support revenue growth and adoption
  • Monitor industry trends for both customers and competitors; perform market research for potential new product offerings
  • Identify opportunities, qualify leads, and close technically complex deals
  • Act as a trusted advisor to customers by translating operational challenges into tailored RSM solutions
  • Provide quarterly and annual sales forecast
  • Support global deployments, pilots, and scale-ups, ensuring successful implementation and customer adoption
  • Gather and communicate customer feedback, field insights, and performance results to internal teams
  • Collaborate with Software Development and Support to resolve technical issues and improve product performance
  • Contribute to go-to-market execution by supporting regional strategies, messaging, and competitive positioning
  • Build and maintain strong relationships with operators, service companies, and key stakeholders
  • Represent Max Completions at industry events, customer meetings, and field engagements to drive market awareness
  • Support commercial efforts including proposals, pricing discussions, and technical input to contracts
  • Travel globally to engage customers, support field operations, and expand RSM adoption
  • Ensure compliance with NOV HSE policies and procedures
  • Perform other related duties as required

Desirable Qualifications
  • 7+ years experience in completions, service rig operations, or oilfield services
  • Proven track record in technical sales or sales engineering for digital or monitoring solutions
  • Deep understanding of rig instrumentation (hook load, pressure, depth tracking systems)
  • Demonstrated success driving product adoption across multiple regions or global markets
  • Strong commercial acumen with ability to articulate ROI and close technically complex deals
  • Credibility engaging with both field personnel and executive-level stakeholders
  • Experience leading customer deployments, pilots, and scale-ups in live operations
  • Ability to translate operational challenges into differentiated technical solutions
  • Excellent presentation, demo, and stakeholder influence skills
  • Willingness to travel globally to support growth and customer engagement
  • Bachelor's degree in Engineering or related field (advanced degree a plus)
  • College degree preferred or 5+ years of technical sales experience
  • Ability to pass background check and drug test

COMPETITIVE BENEFITS: (visit usbenefits.nov.com for more information about our benefits offerings)
  • 401(k) Retirement Plan - NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
  • Competitive medical plans that are effective your date of hire. Visit usbenefits.nov.com/cost-for-coverage for more information.
  • FREE MDLIVE virtual visits (when enrolled in an NOV medical plan).
  • FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
  • FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees).
  • All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). Pre-NOV relevant experience (years of service) may be considered for vacation accruals.
  • All regular full-time employees receive up to 11 paid holidays per year.
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About NOV

Sourced by ZipRecruiter

Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment and operational support necessary for success. We have the people, capabilities and vision to serve the needs of a challenging and evolving industry. One the world can’t live without. We are a global family of thousands of individuals, working as one team to create lasting impact for ourselves, our customers and the communities where we live and work. We take responsibility for each other and our company’s future, knowing that personal ownership leads to broader success. We believe in purposeful innovation because we see what others do not and we act. Through business innovation, product creation and service delivery, we are driven to power the industry that powers the world better.

Industry

Oil and gas extraction

Company size

10,000+ Employees

Headquarters location

Houston, TX, US

Year founded

1841

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What NOV employees say

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Benefits

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