2

Remote Service Delivery Engineer Jobs in Texas (NOW HIRING)

Manager, Service Delivery Apply now Save jobSaved job At TTEC, were all about the Human Experience ... Location/Division Austin, Texas, Remote Job Requisition 04CDW Work From Home Yes Apply now Save ...

next page

Showing results 1-20

Remote Service Delivery Engineer information

What are the key skills and qualifications needed to thrive as a Remote Service Delivery Engineer, and why are they important?

To excel as a Remote Service Delivery Engineer, you need a solid background in IT infrastructure, networking, troubleshooting, and typically a degree in computer science or a related field. Familiarity with remote management tools, ticketing systems, and certifications such as CompTIA Network+ or Microsoft Certified: Azure Fundamentals are highly valued. Strong communication, problem-solving skills, and the ability to work independently are essential soft skills for this role. These competencies ensure efficient technical support, seamless client interactions, and reliable service delivery in a distributed environment.

What is a Remote Service Delivery Engineer?

A Remote Service Delivery Engineer is an IT professional responsible for managing, supporting, and optimizing technical services for clients or internal teams, often from a remote location. Their tasks typically include troubleshooting issues, monitoring systems, implementing updates, and ensuring service level agreements (SLAs) are met. They often use remote access tools and communication platforms to resolve problems efficiently without needing to be onsite. This role is crucial for organizations that require technical support across multiple locations or for clients in various regions.

What is the difference between Remote Service Delivery Engineer vs Network Support Specialist?

AspectRemote Service Delivery EngineerNetwork Support Specialist
CredentialsIT certifications (e.g., Cisco, CompTIA)Networking certifications (e.g., Cisco CCNA, Network+)
Work EnvironmentRemote, client sites, data centersOffice, remote, client sites
Industry UsageIT service providers, telecom, enterprise techIT support, networking companies, ISPs
Job FocusImplementing, maintaining, and supporting remote IT servicesMonitoring, troubleshooting, and supporting network infrastructure

The Remote Service Delivery Engineer and Network Support Specialist roles share a focus on IT and networking certifications and often work in similar environments. However, the Remote Service Delivery Engineer emphasizes delivering remote IT solutions and client support, while the Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure. Both roles are essential in IT service delivery but differ in scope and daily responsibilities.

How do Remote Service Delivery Engineers typically manage communication and collaboration with clients and internal teams?

Remote Service Delivery Engineers rely heavily on digital communication tools to coordinate with clients and internal teams, as their role is often fully remote. They frequently use video conferencing, ticketing systems, and chat platforms to troubleshoot issues, provide updates, and ensure projects stay on track. Clear documentation and proactive communication are essential to bridge any gaps caused by distance. Collaborating across time zones and cultures is common, so flexibility and responsiveness are key traits for success in this position.
What are popular job titles related to Remote Service Delivery Engineer jobs in Texas? For Remote Service Delivery Engineer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Service Delivery Engineer jobs in Texas look for? The top searched job categories for Remote Service Delivery Engineer jobs in Texas are:
What cities in Texas are hiring for Remote Service Delivery Engineer jobs? Cities in Texas with the most Remote Service Delivery Engineer job openings:
Senior GenAI & High Performance Computing (HPC) Delivery Engineer

Senior GenAI & High Performance Computing (HPC) Delivery Engineer

Dell, Inc.

Round Rock, TX โ€ข On-site, Remote

$145K - $199K/yr

Full-time

Posted 22 days ago


Job description

Senior GenAI & High Performance Computing (HPC) Delivery Engineer

Dell Technologies has delivered HPC solutions for 25+ years, including support for Bright Cluster Manager (now NVIDIA BCM) since 2011. Today, Dell is NVIDIA's preferred partner for GenAI Factory systems, using Dell GenAI PowerEdge XE servers and NVIDIA NVAIE to help customers build and scale end to end GenAI and High-Performance Computing environments.

Join us to do the best work of your career and make a profound social impact as a Senior GenAI & High Performance Computing (HPC) Delivery Engineer on our Service Delivery Team in Austin, Texas or Remote United States. ย 50-70 % National Travel.

What you'll achieve

We're seeking a Senior GenAI & HPC Engineer with deep experience in GPU accelerated systems, Linux performance tuning, and benchmarking. This role is highly hands on and customer facing, supporting onsite deployments across the U.S. for advanced HPC and GenAI solutions.

You will work as a part of a team to help build, integrate, and test some of the world's largest multi GPU systems, benchmark them using industry standard tools, and deliver the next generations of AI and HPC infrastructure.

You will:

Deploy, configure, and validate GPU accelerated compute clusters for AI, ML, and HPC with NVIDIA Base Command Manager (Warewulf and OpenHPC knowledge are a plus)

Perform benchmarking with HPL GPU, HPL MxP, STREAM, NCCL, RCCL, OSU Microbenchmarks, and related tools

Produce as-built documentation, performance reports, and share best practices amongst the team.

Configure and secure RHEL, Ubuntu, Rocky for GenAI or HPC workloads

Work directly with customers onsite (travel both regionally and across the U.S.)

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

Essential Requirements

7+ years with HPC or GenAI clusters, GPU based systems, AI infrastructure, or related fields

Deep hands on experience with GPU deployment, configuration, and multi-node testing using NVIDIA Base Command Manager

Proficiency with benchmarking tools: HPL, STREAM, NCCL, RCCL, MxP, OSU Microbenchmarks

Red Hat certification (RHCSA/RHCE) or 7+ years of relevant RH distros experience

Experience with GenAI/HPC networking (InfiniBand and/or RoCE)

Experience working in Linux based parallel computing environments at scale

Experience with containers/orchestration (Docker, Singularity/Apptainer, Kubernetes, Slurm)

Ability to travel up to 70% of the time across the U.S. as needed for projects

Strong customer facing and communication skills

Desirable Requirements

Bachelor's degree

NVIDIA certifications (NCA, NCE, DGX)

Experience with NVIDIA UFM, Infiniband, and SpectrumX fabrics

Exposure to hybrid cloud or GPU cloud environments

Experience with GPU observability/performance profiling tools

Compensation
Dell is committed to fair and equitable compensation practices. The salary range for this position is $145,000 to $199,100.
Benefits and Perks of working at Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com

Who We Are

We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy.

Visit our Culture Codeย page to learn more about how we work and lead.


DELL logo

About DELL

Sourced by ZipRecruiter

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Round Rock, TX, US

Year founded

1984