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Service Delivery Engineer Jobs in Texas (NOW HIRING)

AVP- IT Service Delivery

El Paso, TX · On-site

$200 - $250/hr

Global Technology Engineering & Workplace Solutions (GTEWS) Position Summary The Associate Vice President (AVP) - IT Service Delivery is responsible for leading global IT Service Delivery operations ...

At Apple, new ideas have a way of becoming products, services, and customer experiences very ... The iPhone Hardware Engineering team has an extraordinary opportunity for a passionate electrical ...

Partner with cross-functional teams, including Sales, Systems Engineering, Product Development, and other stakeholders. * Support delivery of new or enhanced products and services with a focus on ...

Join our team as a Customer Service Delivery Manager (CSDM) supporting our NASA customer. In this ... Build collaborative partnerships across engineering, operations, and program management ...

Showing results 41-60

Service Delivery Engineer information

What is a service delivery engineer?

Service Delivery Engineers are professionals responsible for ensuring that IT services and solutions are delivered to clients efficiently and effectively. They act as the link between technical teams and customers, overseeing the implementation, maintenance, and support of IT systems. Their duties often include troubleshooting issues, managing service requests, and ensuring service level agreements (SLAs) are met. Service Delivery Engineers work to provide a high level of customer satisfaction by resolving technical problems and optimizing service processes.

What are the key skills and qualifications needed to thrive as a service delivery engineer?

To succeed as a Service Delivery Engineer, strong technical troubleshooting skills, knowledge of IT infrastructure, and a relevant degree or certification (such as ITIL or CompTIA) are essential. Familiarity with service management platforms like ServiceNow, remote monitoring tools, and ticketing systems is typically required. Excellent communication, customer service orientation, and problem-solving abilities help build trust and effectively address client needs. These skills ensure efficient issue resolution, high client satisfaction, and seamless delivery of IT services.

What are some common challenges faced by service delivery engineers, and how can they be addressed?

Service Delivery Engineers often encounter challenges such as managing client expectations, resolving technical issues under tight deadlines, and coordinating across multiple teams to ensure seamless service delivery. Addressing these challenges requires strong communication skills, effective time management, and a proactive approach to problem-solving. Building strong relationships with clients and internal stakeholders can also help anticipate issues and streamline resolutions, making collaboration more efficient and improving overall service quality.

What is the difference between Service Delivery Engineer vs Network Engineer?

AspectService Delivery EngineerNetwork Engineer
CredentialsTypically requires certifications like Cisco CCNA, CompTIA Network+Often requires Cisco CCNA, CCNP, or similar networking certifications
Work EnvironmentClient-facing, project-based, involves deployment and supportPrimarily in data centers, network operations centers, or enterprise networks
Employer & IndustryIT service providers, telecom, enterprise ITTelecom, IT infrastructure, enterprise networks
Search & Comparison IntentFocuses on service delivery, client support, project managementFocuses on network design, configuration, and maintenance

While both roles require networking knowledge and certifications, Service Delivery Engineers focus on deploying and supporting IT services for clients, often involving project management and customer interaction. Network Engineers primarily design, implement, and maintain network infrastructure within organizations.

What are the most commonly searched types of Service Delivery Engineer jobs in Texas?

The most popular types of Service Delivery Engineer jobs in Texas are:

What are popular job titles related to Service Delivery Engineer jobs in Texas?

For Service Delivery Engineer jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Service Delivery Engineer jobs in Texas look for?

The top searched job categories for Service Delivery Engineer jobs in Texas are:

Infographic showing various Service Delivery Engineer job openings in Texas as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 14% Part Time, 2% Temporary, and 7% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Leadership Development Program, Delivery Engineer

Odessa, TX

Rockwell Automation
Industrial Automation Equipment Manufacturing • 10K+ employees

$38.46/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday


Rockwell Automation rating

7.9

Company rating: 7.9 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

205th of 499 rated machine equipment manufacturers


Job description

Rockwell Automation's 1-year to 2-year Leadership Development Program (LDP) that provides associates with the tools needed to begin developing their technical leadership and innovation skills within a global company.

As an associate on the Delivery (Field Service) Engineering team, you will...

  • Strengthen technical and leadership competencies through classroom training, mentoring, career planning and networking.

  • Establish a foundation of skills via Rockwell Automation's Engineer in Training (EIT) Program. EIT is an entry-level program with formal classroom training and experiential learning.

  • Use Rockwell Automation's industrial automation technology to support The Connected Enterprise across a variety of industries. This may include information software, programmable controllers, process control, industrial Ethernet, motion control, industrial components, variable frequency drives, and more.

Program Overview

Location: Mayfield Heights, OH | Approx. 6 months

  • Engineer in Training Program | Location: Mayfield Heights, OH

  • Specialized Training: Process, Software, Motion, or Variable Frequency Drives

  • Location: Twinsburg, OH; Milwaukee, WI; or Richland Center, WI | Approx. 1 month

  • Hands-On Wiring and Installation Training

Placement Location: You will be assigned to a Field Region based on business need and employee preference.

  • One (1) engineer will be placed in a Field Region per year

  • Location Options include:

    • Cleveland, OH

    • Columbus, OH

    • Pittsburgh, PA

    • York, PA

    • Detroit, MI

    • Charlotte, NC

    • Milwaukee, WI

    • Mequon, WI

    • Southwest FL (Fort Myers, Cape Coral, Bonita Springs, Naples, Clewiston)

    • West TX (Odessa, Midland, Lubbock)

    • Southern CA

Your Responsibilities:

  • Provide onsite troubleshooting assistance for automation technologies.

  • Install, replace, configure, and update control system equipment and software.

  • Consult regarding the proper use, operation and maintenance of Rockwell Automation products and software.

  • Respond to customer needs, ensuring a swift and quality response.

  • Assist with development and implementation of predictive and preventive maintenance programs.

  • Build collaborative relationships and embrace the Rockwell culture of integrity, diversity, and inclusion.

  • Travel as required to cover assigned region/sub-region.

The Essentials - You Will Have:

  • Bachelor's or advanced degree from an accredited college or university

  • Permanent legal authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future

The Preferred - You Might Also Have:

  • The ability to relocate every six months depending on opportunities and rotations

  • Graduated in the past three years with a technically focused degree

  • Interned with Rockwell Automation or met us through an event

  • A cumulative GPA of 3.0 on a 4.0 scale

  • Demonstrated analytical skills and the ability to approach challenges with innovative solutions

  • Strong organizational and time management skills to prioritize competing tasks and meet deadlines

  • Proven experience collaborating with and leading others to achieve project goals

  • The ability to present complex information to diverse audiences


What We Offer:

  • Health Insurance including Medical, Dental and Vision

  • 401k

  • Paid Time off

  • Parental and Caregiver Leave

  • To learn more about our benefits package, please visit www.raquickfind.com.

For this role, the Base Salary Compensation is from $82,000 - $84,000/annual. Actual pay will be based on factors such as skills, knowledge, education, and experience.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.



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About Rockwell Automation

Sourced by ZipRecruiter

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 25,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

Industry

Industrial automation equipment manufacturing

Company size

10,000+ Employees

Headquarters location

Milwaukee, WI, US

Year founded

1903

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