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Service Contract Jobs in Raleigh, NC (NOW HIRING)

Microsoft

Metro Contracts Leader

Durham, NC · On-site

$86K - $115K/yr

Responsibilities As a Metro/Contract Lead for GC, Cx , AE and other service contracts you will play a critical role in ensuring the successful execution of contracts related to construction projects ...

latruck

Service Advisor- Raleigh, NC

Raleigh, NC

$20 - $32/hr

Additionally, the Service Advisor will be responsible for verifying warranty and service contract coverage, preparing detailed repair orders, obtaining necessary approvals, and monitoring repair work ...

Danaher

Senior Service Sales Specialist

Raleigh, NC · On-site +1

$109K - $128K/yr

Support contract renewal and penetration by engaging customers ahead of warranty expiration and ... Partner cross-functionally with Field Service Engineers and Service Coordination to ensure ...

Siemens

Supervisor - Fire/Life Safety Service

Raleigh, NC · On-site

$68K - $117K/yr

Ensure contract requirements are met and performed to a high standard and develop customer ... service, and other categories protected by federal, state or local law. EEO is the Law Applicants ...

Orion Talent

Field Service Technician

Raleigh, NC · On-site

$28/hr

Grow Service Contracts revenue through service contracts and renewal of existing service contracts. Align with all health and safety codes and procedures as mandated by company policy, customer ...

AMT Group Inc

Customer Service Representative

Creedmoor, NC · On-site

$11.50 - $15.50/hr

Present extended warranty and service contract options to the customer of existing account for consideration. * Maintain all customer contact details within company CRM package. Ensure accuracy and ...

First Citizens Bank

Contract Analyst (Hybrid)

Raleigh, NC · On-site

$67K - $81K/yr

This position is expected to deliver outstanding client service while building collaborative ... Contract Management - Manages queue of contracts coming up for renewal/expiration. Reviews and ...

Easy Recruiter

Sr Data Analyst

Raleigh, NC · On-site +1

$83K - $105K/yr

Perform on-site and virtual audits and reviews, to ensure compliance around Fair Labor Standards Act (FLSA) and the Service Contract Act (SCA), and provide recommendations to reduce compliance risk

Microsoft

Contract Lead

Durham, NC · On-site

$86K - $115K/yr

We are responsible for delivering over 200 Microsoft web portals, Live and Online Services around ... We are seeking a Contract Lead for our Global Contracts Management team to lead a program of build ...

First Citizens Bank

Contract Analyst (Hybrid)

Raleigh, NC · Hybrid

$67K - $81K/yr

This position is expected to deliver outstanding client service while building collaborative ... Contract Management - Manages queue of contracts coming up for renewal/expiration. Reviews and ...

First Citizens Bank

Contract Analyst (Hybrid)

Raleigh, NC · Hybrid

$67K - $81K/yr

This position is expected to deliver outstanding client service while building collaborative ... Contract Management - Manages queue of contracts coming up for renewal/expiration. Reviews and ...

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All JobsService Contract JobsService Contract Jobs in Raleigh, NC

Service Contract information

See Raleigh, NC salary details

$37

$46

$55

How much do service contract jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for service contract in Raleigh, NC is $46.73, according to ZipRecruiter salary data. Most workers in this role earn between $42.07 and $51.39 per hour, depending on experience, location, and employer.

What is a service contract?

A service contract is a formal agreement between a service provider and a client that outlines the terms and conditions for the delivery of specific services over a set period. It typically details the scope of work, payment terms, duration, responsibilities, and any warranties or guarantees. Service contracts help protect both parties by clearly defining expectations and procedures for handling disputes or changes to the agreement.

What are the key skills and qualifications needed to thrive as a Service Contract Manager, and why are they important?

To thrive as a Service Contract Manager, you need strong contract negotiation, analytical, and organizational skills, typically supported by a background in business administration, law, or a related field. Familiarity with contract management software, CRM systems, and relevant certifications like Certified Professional Contracts Manager (CPCM) are commonly required. Excellent communication, attention to detail, and problem-solving abilities are standout soft skills for managing client relationships and resolving disputes. These skills are important to ensure compliance, optimize contract value, and maintain positive client and vendor partnerships.

How does a Service Contract Manager typically collaborate with other departments to ensure effective service delivery?

A Service Contract Manager frequently works closely with departments such as sales, operations, and customer support to coordinate contract terms, monitor service levels, and resolve client issues. Regular meetings and cross-functional teams are common to ensure everyone is aligned on client expectations and contractual obligations. This collaboration helps anticipate potential service challenges early, promotes transparent communication, and ensures that all parties are working towards maintaining high customer satisfaction.

What is the difference between Service Contract vs Maintenance Technician?

AspectService ContractMaintenance Technician
CredentialsVaries; often includes certifications like HVAC, electrical, or plumbing licensesTypically requires technical certifications or trade licenses in specific fields
Work EnvironmentClient sites, service centers, or remote locationsIndustrial, commercial, or residential facilities
Employer & IndustryService companies, facilities management, or contractorsManufacturing plants, building maintenance firms, or facilities management

In summary, a Service Contract involves managing ongoing service agreements with clients, often requiring customer interaction and contract management skills. A Maintenance Technician focuses on performing hands-on repair and maintenance tasks. While both roles require technical skills, Service Contracts emphasize service management, whereas Maintenance Technicians concentrate on technical repairs.

What are the most commonly searched types of Service jobs in Raleigh, NC?

The most popular types of Service jobs in Raleigh, NC are:

What are popular job titles related to Service Contract jobs in Raleigh, NC?

For Service Contract jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Service Contract jobs in Raleigh, NC look for?

The top searched job categories for Service Contract jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Service Contract jobs?

Cities near Raleigh, NC with the most Service Contract job openings:

Service Contract jobs near you

Residential Service Contracts Administrator

Newcomb and Company

Raleigh, NC • On-site

Full-time

Posted 16 days ago

Job description

About Us

We are a full-service mechanical contractor providing customers in the commercial, residential, and industrial sectors with innovative, energy-efficient heating and air conditioning services, automation and controls, industrial piping, new construction design and installation, and maintenance and replacement services.

Job Summary

Job Title: Residential Service Contracts Administrator

Department: Residential Division

Reports to: Business Manager

Oversee accurate service contract record keeping and revenue generation. Assist in assuring timely completion of maintenance services. Research markets within our service area for potential market targeting for future contracts. Sell contracts by responding to customer requests and offer contracts through duties as backup CSR. Recapture terminated agreement customers. Process accurate SPIFF commission reporting.  

Essential Duties & Responsibilities

PRIMARY DUTIES AND RESPONSIBILITIES:

  • Create new agreements
  • Perform agreement cancellations
  • Perform agreement renewals
  • Ensure accurate asset model and serial number data
  • Generate accurate monthly booking report
  • Generate accurate maintenance billings
  • Generate outstanding maintenance visit reporting
  • Generate PM service orders
  • Generate renewal letters
  • Generate seasonal maintenance reminder communication
  • Interact with customers to obtain payments, answer billing and T&C questions, provide requested documentation, perform requested updates, etc.
  • Interact with dispatch team to perform accurate agreement updates
  • Interact with sales team to ensure accurate SPIFF commission payout
  • Maintain accurate agreement file records
  • Maintain accurate location information in operating system and tracking spreadsheets
  • Maintain accurate master list records
  • Maintain accurate revenue schedules
  • Research and resolve unallocated payments
  • Track and submit SPIFF commission reporting for contract sales and pull through sales

 

SECONDARY DUTIES AND RESPONSIBILITIES:

  • Customer service representative
  • Assist in scheduling maintenance visits, as needed
  • Assist on special projects as needed by service management
  • Backup receptionist, as needed
Qualifications

EDUCATION AND EXPERIENCE

  • High School diploma or equivalent required
  • Three or more years of office or administrative experience preferred
  • Experience in a demanding service environment or construction industry is a plus

 

REQUIRED SKILLS

  • Advanced Microsoft Excel ability required (Must be proficient in Macros, VLOOKUP, XLOOKUP, Charts, CONCATENATE, Conditional Formatting, Countif, Filter, Flash fill, Index match, PivotTables, Proper, Replace, Round, Sum)
  • Advanced experience with Microsoft Word required (Must be proficient in Mail Merge)

REQUIRED ATTRIBUTES

  • Must demonstrate the ability to perform basic business mathematical functions
  • Must demonstrate the ability to work accurately and efficiently in a fast paced environment
  • Must demonstrate the ability to think analytically to produce accurate and timely results
  • Must demonstrate the ability to build positive working relationships with multiple levels of personnel and management
  • Must demonstrate the ability to follow-up on tasks and assignments in a timely manner
  • Must demonstrate extremely professional written and verbal communication skills
  • Must demonstrate the ability to multi-task and work effectively in a busy team environment
  • Must demonstrate the ability to prioritize work assignments and utilize independent thinking within the scope and authority of the position.
  • Must demonstrate the ability to follow standard operating procedures
  • Must demonstrate the ability to work with minimal supervision through personal initiative and dedication to accuracy

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

#newcomb

Equal Opportunity EmployerAs a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/DisabledAffirmative Action Policy

Please review our Affirmative Action Policy.

Notice to Prospective EmployeesNotice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.Employment Type: FULL_TIME

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