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Service Contract Jobs in Raleigh, NC (NOW HIRING)

pcg

Contract Administrator

Durham, NC · On-site

Respond to incoming calls with excellent customer service * Facilitate new employee onboarding and ... accounts * Assist in contract management and provide support to the Branch Manager, Project ...

pcg

Contract Administrator

Durham, NC

Respond to incoming calls with excellent customer service * Facilitate new employee onboarding and ... accounts * Assist in contract management and provide support to the Branch Manager, Project ...

ABM

HVAC Service Manager, Commercial

Raleigh, NC · On-site

The Service Manager partners closely with dispatch, sales, and operations leadership to drive technician utilization, support service contract performance, manage escalations, and execute against the ...

Infojini Inc

IT Contract Specialist

Raleigh, NC · On-site

... service contracts. Perform as a Contracting Officer and Strategic Sourcing Specialist by providing contract management, vendor management, negotiations, monitoring, oversight and administration for ...

Hitachi

Contract Management Professional

Raleigh, NC · On-site +1

$86.50K - $115.70K/yr

As a Contract Manager within our Grid Automation business, you'll play a pivotal role in driving ... Strong knowledge of engineering, procurement, and service agreements. * Proven ability to manage ...

Hitachi, Ltd.

Contract Management Professional

Raleigh, NC · On-site

$86.50K - $115.70K/yr

As a Contract Manager within our Grid Automation business, you'll play a pivotal role in driving ... Strong knowledge of engineering, procurement, and service agreements. * Proven ability to manage ...

AMT Group Inc

Customer Service Representative

Creedmoor, NC

$11.50 - $15.50/hr

Present extended warranty and service contract options to the customer of existing account for consideration. * Maintain all customer contact details within company CRM package. Ensure accuracy and ...

IQVIA

FSP Contract Negotiator

Durham, NC

Develop contract language, payment language and budget templates as required as applicable to the ... IQVIA is a leading global provider of clinical research services, commercial insights and health ...

IQVIA

Site Contract Manager

Durham, NC

$62.80K - $157.10K/yr

Develop contract language, payment language and budget templates as required as applicable to the ... IQVIA is a leading global provider of clinical research services, commercial insights and health ...

IQVIA

FSP Contract Negotiator

Durham, NC

Develop contract language, payment language and budget templates as required as applicable to the ... IQVIA is a leading global provider of clinical research services, commercial insights and health ...

IQVIA, Inc.

Site Contract Manager

Durham, NC · On-site

$62.80K - $157.10K/yr

Develop contract language, payment language and budget templates as required as applicable to the ... IQVIA is a leading global provider of clinical research services, commercial insights and health ...

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Service Contract information

See Raleigh, NC salary details

$37

$46

$55

How much do service contract jobs pay per hour?

As of May 29, 2026, the average hourly pay for service contract in Raleigh, NC is $46.73, according to ZipRecruiter salary data. Most workers in this role earn between $42.07 and $51.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Contract Manager, and why are they important?

To thrive as a Service Contract Manager, you need strong contract negotiation, analytical, and organizational skills, typically supported by a background in business administration, law, or a related field. Familiarity with contract management software, CRM systems, and relevant certifications like Certified Professional Contracts Manager (CPCM) are commonly required. Excellent communication, attention to detail, and problem-solving abilities are standout soft skills for managing client relationships and resolving disputes. These skills are important to ensure compliance, optimize contract value, and maintain positive client and vendor partnerships.

How does a Service Contract Manager typically collaborate with other departments to ensure effective service delivery?

A Service Contract Manager frequently works closely with departments such as sales, operations, and customer support to coordinate contract terms, monitor service levels, and resolve client issues. Regular meetings and cross-functional teams are common to ensure everyone is aligned on client expectations and contractual obligations. This collaboration helps anticipate potential service challenges early, promotes transparent communication, and ensures that all parties are working towards maintaining high customer satisfaction.

What is a service contract?

A service contract is a formal agreement between a service provider and a client that outlines the terms and conditions for the delivery of specific services over a set period. It typically details the scope of work, payment terms, duration, responsibilities, and any warranties or guarantees. Service contracts help protect both parties by clearly defining expectations and procedures for handling disputes or changes to the agreement.

What is a service contract job?

A service contract job involves providing specific services to clients under a formal agreement that outlines the scope, duration, and terms of service. These roles often require technical skills, certifications, or specialized knowledge, and may involve on-site or remote work depending on the industry. Service contract jobs are typically temporary or project-based positions.

What is the difference between Service Contract vs Maintenance Technician?

AspectService ContractMaintenance Technician
CredentialsVaries; often includes certifications like HVAC, electrical, or plumbing licensesTypically requires technical certifications or trade licenses in specific fields
Work EnvironmentClient sites, service centers, or remote locationsIndustrial, commercial, or residential facilities
Employer & IndustryService companies, facilities management, or contractorsManufacturing plants, building maintenance firms, or facilities management

In summary, a Service Contract involves managing ongoing service agreements with clients, often requiring customer interaction and contract management skills. A Maintenance Technician focuses on performing hands-on repair and maintenance tasks. While both roles require technical skills, Service Contracts emphasize service management, whereas Maintenance Technicians concentrate on technical repairs.

What are the most commonly searched types of Service jobs in Raleigh, NC? The most popular types of Service jobs in Raleigh, NC are:
What are popular job titles related to Service Contract jobs in Raleigh, NC? For Service Contract jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Service Contract jobs in Raleigh, NC look for? The top searched job categories for Service Contract jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Service Contract jobs? Cities near Raleigh, NC with the most Service Contract job openings:
Service Contract jobs near you
Service Account Manager

Service Account Manager

Hoffman & Hoffman Inc

Raleigh, NC • On-site

Full-time

Posted 19 days ago

Job description

Job Title: Service Account Manager
Department: Service
Reports to: Service Sales Manager

Position Purpose: Interfaces with customers, construction sales and operations, service sales, service coordinator, service technicians and management to fulfill the needs of our service agreement customers. Deliverable reporting and customer relations with our service customers will be the primary responsibility. This position will also provide sales assistance, part quotes, scheduling support and monitoring service agreement contract financials. Supervision of subcontractors and suppliers is required.

Employment at Will: Nothing herein is intended to create a contract of employment or to guarantee employment for a definite duration.

DUTIES AND RESPONSIBILITES:

  • Schedule and participate in meetings for new agreements
  • Set up new agreements for service execution (PM documentation, PM book)
  • Perform PM agreement kick-off meeting with service sales/service technicians and customer
  • Schedule, coordinate, monitor and document all PM agreement visits
  • Review/edit/send PM deliverable reports (monthly visit reports and annual re-cap reports)
  • Document/maintain all PM deliverable reports in the PM reports folder on server.
  • Update/maintain service contract list spreadsheet
  • Coordinate follow-up visits as needed with customer
  • Prepare quotes as needed and assist Sales as needed
  • Document/maintain all service quotes using service quote log spreadsheet on server
  • Establish, maintain relationships with service agreement customers
  • Financial responsibility of Service agreement execution
  • Review departmental financial reports for PM agreements on a quarterly basis
  • Meet with management to review financial status of Service agreements.

SKILLS AND ABILITIES:

  • Ability to plan, schedule and manage large scale PM agreement base business
  • Knowledge of HVAC DDC control theory & applications and mechanical systems
  • Strong time management and organizational skills
  • Ability to work on mid to long-term projects and still be able to react to unanticipated demands for your time (customer phone calls, dial-ups, etc.).
  • Strong communications and interactive skills
  • Strong Microsoft Excel/Word skills
  • Ability to lead by example with a cooperative positive attitude

EDUCATION, SKILLS AND EXPERIENCE REQUIREMENTS:

  • Equivalent combination of education (Undergraduate engineering degree) and experience
  • At least 5 years of experience in HVAC and/or Mechanical systems
  • At least 5 years of experience in Project/Account Management

PHYSICAL DEMANDS:

  • Standing: Frequently
  • Walking: Frequently
  • Sitting: Frequently
  • Handling/Use of hands: Frequently
  • Bending: Frequently
  • Pushing/Pulling 12 lbs or less: Frequently
  • Lifting/Carrying 10 lbs or less: Frequently
  • Lifting/Carrying 11-20 lbs: Occasionally
  • Reaching Outward: Occasionally
  • Reaching Above Shoulder: Occasionally
  • Squatting/Kneeling: Occasionally

Note: "This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate. This document does not constitute a contract and is subject to change at the discretion of Hoffman Building Technologies, Inc."

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