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Service Coordinator Jobs in Raleigh, NC (NOW HIRING)

Service Coordinator (IDD) Wake Enterprises Position Overview The Service Coordinator ensures the smooth day-to-day operations of Wake Enterprises program sites by supervising staff, coordinating ...

Service Coordinator I

Angier, NC · On-site

$13.75 - $17.25/hr

Service Coordinator I JOB SUMMARY The Service Coordinator I is responsible for coordinating service solutions that result in the work assignments for the Service Technicians and solutions for our ...

The Food Services Coordinator is responsible for preparing and serving daily meals for participants in the Fathers Forever program. This position prepares lunch for approximately 20 men at the office ...

The Food Services Coordinator is responsible for preparing and serving daily meals for participants in the Fathers Forever program. This position prepares lunch for approximately 20 men at the office ...

Food Service Coordinator

Durham, NC · On-site

$18 - $24.57/hr

As the Food Service Coordinator , you'll play a vital role in supporting Residential Dining operations and enhancing the campus dining experience. You'll collaborate across teams, contribute to an ...

As the Food Service Coordinator , you'll play a vital role in supporting Residential Dining operations and enhancing the campus dining experience. You'll collaborate across teams, contribute to an ...

Customer Service Coordinator Location : Cary, NC Duration : 12 months Shift timing : Various Schedules Pay Rate : $33.50/hr in W2 Position Description: Customer Service Representative This individual ...

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Service Coordinator information

See Raleigh, NC salary details

$13

$22

$33

How much do service coordinator jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for service coordinator in Raleigh, NC is $22.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $23.37 per hour, depending on experience, location, and employer.

What is a service coordinator?

A service coordinator is a professional responsible for organizing and managing services for clients, often in healthcare, social services, or community programs. They assess client needs, coordinate resources, and communicate with service providers to ensure effective support and care delivery.

What jobs pay 4000 a week without a degree?

A Service Coordinator typically earns less than $4,000 a week, but some high-paying roles in sales, real estate, or skilled trades can reach or exceed that amount without requiring a degree. These jobs often rely on experience, certifications, or commissions rather than formal education. Success in such roles depends on skills, performance, and industry demand.

What jobs make $3,000 a day?

High-paying jobs that can earn $3,000 a day include specialized roles such as senior corporate executives, certain medical specialists, high-level consultants, and successful entrepreneurs. These positions often require advanced skills, extensive experience, or significant business ownership, and may involve demanding schedules or certifications.

How does a Service Coordinator typically collaborate with other departments within an organization?

Service Coordinators play a central role in ensuring smooth communication between clients, service technicians, and internal departments such as sales, logistics, and customer service. They often coordinate schedules, relay service updates, and resolve issues by working closely with these teams. This collaboration helps streamline service delivery and ensures that client needs are met efficiently. Building strong relationships with colleagues across departments is key to success in this role, as it directly impacts client satisfaction and operational effectiveness.

What is the role of a service coordinator?

A service coordinator manages communication and scheduling between clients and service providers to ensure timely delivery of services. They assess client needs, coordinate resources, and monitor service quality, often using organizational and communication skills to facilitate smooth operations.

How much do service coordinators make in the US?

Service coordinators in the US typically earn a median annual salary of around $45,000 to $55,000, depending on experience, location, and industry. Salaries can range from approximately $35,000 for entry-level roles to over $70,000 for experienced professionals or those in high-demand areas.

What does a Service Coordinator do?

A Service Coordinator is responsible for organizing and managing services to meet the needs of clients or customers. They act as a liaison between clients, service providers, and other stakeholders to ensure that services are delivered efficiently and effectively. Their duties often include scheduling appointments, maintaining records, handling client inquiries, and ensuring compliance with policies. Service Coordinators can work in various industries such as healthcare, social services, or maintenance. Strong communication and organizational skills are essential for success in this role.

What is the highest paying job as a coordinator?

The highest paying coordinator roles are often in specialized fields such as project management, healthcare, or IT, where certifications like PMP or advanced technical skills are valued. Senior or executive-level coordinators, such as Program Managers or Operations Directors, tend to earn the highest salaries within coordination roles, especially with extensive experience and leadership responsibilities.

What is the difference between Service Coordinator vs Customer Service Representative?

AspectService CoordinatorCustomer Service Representative
CredentialsTypically requires a high school diploma or associate degree; certifications in case management or healthcare may be preferredUsually requires a high school diploma; some roles prefer customer service or communication certifications
Work EnvironmentOften in healthcare, social services, or community programs; involves coordinating services and client interactionsPrimarily in retail, call centers, or service industries; focuses on assisting customers and resolving issues
Employer & IndustryHealthcare, social services, non-profits, community organizationsRetail, telecommunications, hospitality, and other service sectors

While both roles involve communication and client interaction, Service Coordinators focus on organizing and managing services within healthcare or social sectors, whereas Customer Service Representatives primarily handle customer inquiries and support in retail or service industries.

What are the key skills and qualifications needed to thrive as a Service Coordinator, and why are they important?

To thrive as a Service Coordinator, you need strong organizational skills, attention to detail, and typically a background in administration or customer service. Familiarity with CRM software, scheduling tools, and sometimes industry-specific certifications are commonly required. Exceptional interpersonal skills, problem-solving ability, and effective communication set outstanding Service Coordinators apart. These competencies ensure seamless service delivery, client satisfaction, and efficient coordination between clients and internal teams.
What are the most commonly searched types of Service jobs in Raleigh, NC? The most popular types of Service jobs in Raleigh, NC are:
What are popular job titles related to Service Coordinator jobs in Raleigh, NC? For Service Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Service Coordinator jobs in Raleigh, NC look for? The top searched job categories for Service Coordinator jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Service Coordinator jobs? Cities near Raleigh, NC with the most Service Coordinator job openings:
Service Coordinator

Service Coordinator

Resources for Human Development

Lillington, NC • On-site

$48K/yr

Full-time

Re-posted 19 days ago


Resources For Human Development rating

6.0

Company rating: 6.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz


Job description

Job Posting Title: SERVICE COORDINATOR

Position Overview:
The Service Coordinator ensures the smooth day-to-day operations of Wake Enterprises program sites by supervising staff, coordinating services, and ensuring high-quality, person-centered supports for individuals with developmental disabilities. This role provides leadership to direct service staff, oversees program compliance, manages participant caseloads, and ensures all regulatory, funding, and quality standards are met.
The Service Coordinator serves as a Qualified Developmental Disabilities Professional (QDDP) and plays a critical role in participant outcomes, staff supervision, and program growth.
Key Responsibilities:

Program Leadership & Operations:
  • Provide professional supervision and leadership to Associate Professionals, Direct Support Professionals, and Employment Specialists.
  • Coordinate daily site operations, including staffing coverage and transportation.
  • Ensure assigned sites operate within capacity and maintain safe, effective service delivery.
  • Act as backup support staff as needed.
Participant Services (QDDP Functions):
  • Manage assigned participant caseloads, including admissions and discharges.
  • Develop, review, and update service plans, goals, and objectives.
  • Represent Wake Enterprises at service planning meetings and coordinate when acting as lead agency.
  • Ensure participant documentation, authorizations, and daily service records are accurate and current.
  • Monitor implementation of behavior plans and directly observe staff/participant interactions.
  • Coordinate referrals with MCOs and residential agencies to maintain capacity and support program growth.
  • Plan and coordinate participant activities and community-based experiences aligned with individual goals.
Compliance, Quality & Documentation:
  • Ensure compliance with all regulatory, funding source, and documentation requirements.
  • Review and approve participant time, services, and billing submissions.
  • Coordinate incident reporting and investigations with the Quality Assurance Specialist.
  • Participate in audits, quality improvement initiatives, and accreditation activities (CQL).
  • Maintain accurate records for participant services, staff attendance, and payroll approvals.
Staff Development & Supervision:
  • Train and mentor staff on person-centered practices, documentation standards, confidentiality, and participant rights.
  • Conduct staff in-service meetings and ensure completion of required training.
  • Supervise and evaluate staff performance; partner with HR on coaching and disciplinary actions as needed.
  • Support onboarding, mentoring, and retention initiatives, including engagement activities.
Administrative & Site Coordination:
  • Monitor facility and fleet maintenance needs and coordinate repairs.
  • Maintain supply inventory and submit purchase requests.
  • Participate in safety, admissions, human rights, and quality improvement committees.
  • Uphold Wake Enterprises’ Code of Ethics and mandatory reporting requirements.
Qualifications:

Education & Experience:

Minimum Requirements:
  • Bachelor’s degree in Special Education, Psychology, Social Work, Counseling, or related human services field and Two (2) years of full-time post-baccalaureate experience supporting individuals with developmental disabilities. OR
  • Bachelor’s degree in an unrelated field and Four (4) years of post-baccalaureate experience with the population served.
  • One (1) year of supervisory experience preferred.
Certifications & Licensure:
  • Valid North Carolina Driver’s License, personal vehicle, and insurance.
  • NCI Certification.
  • First Aid/CPR Certification.
  • Medication Administration Certification.
  • Ability to obtain instructor certifications as required (NCI, PCP, First Aid/CPR, etc.).
Skills & Competencies:
  • Strong verbal, written, and documentation skills.
  • Excellent organization, time management, and problem-solving abilities.
  • Ability to work collaboratively in a team environment.
  • Detail-oriented with a strong commitment to accuracy and compliance.
  • Knowledge of developmental disabilities and community-based service models.
  • Proficiency with computers and electronic documentation systems.
  • Ability to maintain professional relationships with participants, families, staff, and community partners.
Why Wake Enterprises?

Wake Enterprises is committed to person-centered services, community inclusion, and staff development. We offer meaningful work, opportunities for leadership growth, and the chance to make a direct impact on the lives of individuals we support.
Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment. 
Apis Services, Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.

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