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Service Coordinator Jobs in Raleigh, NC (NOW HIRING)

Apis Services, Inc.

Service Coordinator

Lillington, NC · On-site

$16.50 - $21/hr

SERVICE COORDINATOR Position Overview: The Service Coordinator ensures the smooth day-to-day operations of Wake Enterprises program sites by supervising staff, coordinating services, and ensuring ...

EveryAge

Service Coordinator

Durham, NC · On-site

$18 - $22.75/hr

As a Service Coordinator , you will play a vital role in helping residents access the resources, services, and support they need to age successfully in place and enjoy a high quality of life. This is ...

EveryAge

Service Coordinator

Durham, NC · On-site

$20 - $22/hr

As a Service Coordinator , you will play a vital role in helping residents access the resources, services, and support they need to age successfully in place and enjoy a high quality of life. This is ...

Pro-Serv Food Equipment

Service Coordinator

Raleigh, NC · On-site

$17 - $20/hr

Service Coordinator - Pro-Serv Food Equipment 📍 Location: Raleigh NC 💵 Pay: $17-$20 per hour (based on experience) 🕘 Full-Time | Monday-Friday About Us Pro-Serv Food Equipment is a leading ...

Daikin U.S. Corporation

Service Coordinator

Raleigh, NC · On-site

$19.25 - $24.25/hr

Service Coordinator Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025! Daikin Applied is seeking a Service Coordinator. You will have the ability ...

IONNA LLC

Field Service Coordinator

Raleigh, NC

$65K - $80K/yr

Field Service Coordinator Reports To: Field Service Manager This role requires a full-time onsite presence in Durham, NC, as well as weekend coverage Target Base Range for this role is $65k-$80k ...

IONNA

Field Service Coordinator

Raleigh, NC · On-site

$65K - $80K/yr

Field Service Coordinator Reports To: Field Service Manager This role requires a full-time onsite presence in Durham, NC, as well as weekend coverage Target Base Range for this role is $65k-$80k ...

IONNA LLC

Field Service Coordinator

Raleigh, NC · On-site

$65K - $80K/yr

Field Service Coordinator Reports To: Field Service Manager This role requires a full-time onsite presence in Durham, NC, as well as weekend coverage Target Base Range for this role is $65k-$80k ...

Daikin Applied

Service Coordinator

Raleigh, NC · On-site

$28.41 - $45.10/hr

Daikin Applied is seeking a Service Coordinator . You will have the ability to make an impact and shape your career with a company that is passionate about growth. The support of an organization that ...

Daikin Applied

Service Coordinator

Raleigh, NC · On-site

$28.41 - $45.10/hr

Daikin Applied is seeking a Service Coordinator . You will have the ability to make an impact and shape your career with a company that is passionate about growth. The support of an organization that ...

Daikinapplied

Service Coordinator

Raleigh, NC · Hybrid

$28.41 - $45.10/hr

Daikin Applied is seeking a Service Coordinator . You will have the ability to make an impact and shape your career with a company that is passionate about growth. The support of an organization that ...

Kestra Financial

Client Service Coordinator

Raleigh, NC · On-site

$17.50 - $22.75/hr

The Client Service Coordinator is critical to providing superior client experience. This position utilizes excellent customer service, attention to detail, and time management skills • Supports ...

Fathers Forever Inc

Food Service Coordinator

Raleigh, NC · On-site

$14/hr

The Food Services Coordinator is responsible for preparing and serving daily meals for participants in the Fathers Forever program. This position prepares lunch for approximately 20 men at the office ...

Fathers Forever Inc

Food Service Coordinator

Raleigh, NC · On-site

$14/hr

The Food Services Coordinator is responsible for preparing and serving daily meals for participants in the Fathers Forever program. This position prepares lunch for approximately 20 men at the office ...

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Service Coordinator information

See Raleigh, NC salary details

$13

$22

$33

How much do service coordinator jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for service coordinator in Raleigh, NC is $22.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $23.37 per hour, depending on experience, location, and employer.

What does a service coordinator do?

A Service Coordinator is responsible for organizing and managing services to meet the needs of clients or customers. They act as a liaison between clients, service providers, and other stakeholders to ensure that services are delivered efficiently and effectively. Their duties often include scheduling appointments, maintaining records, handling client inquiries, and ensuring compliance with policies. Service Coordinators can work in various industries such as healthcare, social services, or maintenance. Strong communication and organizational skills are essential for success in this role.

How does a service coordinator typically collaborate with other departments within an organization?

Service Coordinators play a central role in ensuring smooth communication between clients, service technicians, and internal departments such as sales, logistics, and customer service. They often coordinate schedules, relay service updates, and resolve issues by working closely with these teams. This collaboration helps streamline service delivery and ensures that client needs are met efficiently. Building strong relationships with colleagues across departments is key to success in this role, as it directly impacts client satisfaction and operational effectiveness.

What are the key skills and qualifications needed to thrive as a service coordinator, and why are they important?

To thrive as a Service Coordinator, you need strong organizational skills, attention to detail, and typically a background in administration or customer service. Familiarity with CRM software, scheduling tools, and sometimes industry-specific certifications are commonly required. Exceptional interpersonal skills, problem-solving ability, and effective communication set outstanding Service Coordinators apart. These competencies ensure seamless service delivery, client satisfaction, and efficient coordination between clients and internal teams.

What is the difference between Service Coordinator vs Customer Service Representative?

AspectService CoordinatorCustomer Service Representative
CredentialsTypically requires a high school diploma or associate degree; certifications in case management or healthcare may be preferredUsually requires a high school diploma; some roles prefer customer service or communication certifications
Work EnvironmentOften in healthcare, social services, or community programs; involves coordinating services and client interactionsPrimarily in retail, call centers, or service industries; focuses on assisting customers and resolving issues
Employer & IndustryHealthcare, social services, non-profits, community organizationsRetail, telecommunications, hospitality, and other service sectors

While both roles involve communication and client interaction, Service Coordinators focus on organizing and managing services within healthcare or social sectors, whereas Customer Service Representatives primarily handle customer inquiries and support in retail or service industries.

How much do service coordinators make in the US?

Service coordinators in the US typically earn a median annual salary of around $45,000 to $55,000, depending on experience, location, and industry. Salaries can range from approximately $35,000 for entry-level roles to over $70,000 for experienced professionals or those in high-demand areas.

What are the most commonly searched types of Service jobs in Raleigh, NC?

The most popular types of Service jobs in Raleigh, NC are:

What job categories do people searching Service Coordinator jobs in Raleigh, NC look for?

The top searched job categories for Service Coordinator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Service Coordinator jobs?

Cities near Raleigh, NC with the most Service Coordinator job openings:

Service Coordinator jobs near you
Infographic showing various Service Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $45,771 per year, or $22 per hour.

Service Coordinator

Apis Services, Inc.

Lillington, NC • On-site

$16.50 - $21/hr

Other

Re-posted 17 days ago

Job description

About the Job
Job Posting Title: SERVICE COORDINATOR
Position Overview:
The Service Coordinator ensures the smooth day-to-day operations of Wake Enterprises program sites by supervising staff, coordinating services, and ensuring high-quality, person-centered supports for individuals with developmental disabilities. This role provides leadership to direct service staff, oversees program compliance, manages participant caseloads, and ensures all regulatory, funding, and quality standards are met.
The Service Coordinator serves as a Qualified Developmental Disabilities Professional (QDDP) and plays a critical role in participant outcomes, staff supervision, and program growth.
Key Responsibilities:
Program Leadership & Operations:
  • Provide professional supervision and leadership to Associate Professionals, Direct Support Professionals, and Employment Specialists.
  • Coordinate daily site operations, including staffing coverage and transportation.
  • Ensure assigned sites operate within capacity and maintain safe, effective service delivery.
  • Act as backup support staff as needed.
Participant Services (QDDP Functions):
  • Manage assigned participant caseloads, including admissions and discharges.
  • Develop, review, and update service plans, goals, and objectives.
  • Represent Wake Enterprises at service planning meetings and coordinate when acting as lead agency.
  • Ensure participant documentation, authorizations, and daily service records are accurate and current.
  • Monitor implementation of behavior plans and directly observe staff/participant interactions.
  • Coordinate referrals with MCOs and residential agencies to maintain capacity and support program growth.
  • Plan and coordinate participant activities and community-based experiences aligned with individual goals.
Compliance, Quality & Documentation:
  • Ensure compliance with all regulatory, funding source, and documentation requirements.
  • Review and approve participant time, services, and billing submissions.
  • Coordinate incident reporting and investigations with the Quality Assurance Specialist.
  • Participate in audits, quality improvement initiatives, and accreditation activities (CQL).
  • Maintain accurate records for participant services, staff attendance, and payroll approvals.
Staff Development & Supervision:
  • Train and mentor staff on person-centered practices, documentation standards, confidentiality, and participant rights.
  • Conduct staff in-service meetings and ensure completion of required training.
  • Supervise and evaluate staff performance; partner with HR on coaching and disciplinary actions as needed.
  • Support onboarding, mentoring, and retention initiatives, including engagement activities.
Administrative & Site Coordination:
  • Monitor facility and fleet maintenance needs and coordinate repairs.
  • Maintain supply inventory and submit purchase requests.
  • Participate in safety, admissions, human rights, and quality improvement committees.
  • Uphold Wake Enterprises' Code of Ethics and mandatory reporting requirements.
Qualifications:
Education & Experience:
Minimum Requirements:
  • Bachelor's degree in Special Education, Psychology, Social Work, Counseling, or related human services field and Two (2) years of full-time post-baccalaureate experience supporting individuals with developmental disabilities. OR
  • Bachelor's degree in an unrelated field and Four (4) years of post-baccalaureate experience with the population served.
  • One (1) year of supervisory experience preferred.
Certifications & Licensure:
  • Valid North Carolina Driver's License, personal vehicle, and insurance.
  • NCI Certification.
  • First Aid/CPR Certification.
  • Medication Administration Certification.
  • Ability to obtain instructor certifications as required (NCI, PCP, First Aid/CPR, etc.).
Skills & Competencies:
  • Strong verbal, written, and documentation skills.
  • Excellent organization, time management, and problem-solving abilities.
  • Ability to work collaboratively in a team environment.
  • Detail-oriented with a strong commitment to accuracy and compliance.
  • Knowledge of developmental disabilities and community-based service models.
  • Proficiency with computers and electronic documentation systems.
  • Ability to maintain professional relationships with participants, families, staff, and community partners.

Why Wake Enterprises?
Wake Enterprises is committed to person-centered services, community inclusion, and staff development. We offer meaningful work, opportunities for leadership growth, and the chance to make a direct impact on the lives of individuals we support.
Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.
Apis Services, Inc. and affiliate's provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.

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