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Service Center Manager Jobs (NOW HIRING)

Dayton Freight

Service Center Manager

Louisville, KY

About the Service Center Manager Position Looking for a leadership role where you can truly make an impact? As a Service Center Manager , you'll be at the heart of the operation. You'll be driving ...

Dayton Freight

Service Center Manager

Louisville, KY

About the Service Center Manager Position Looking for a leadership role where you can truly make an impact? As a Service Center Manager , you'll be at the heart of the operation. You'll be driving ...

Valvoline

Service Center Manager

Channahon, IL · On-site

$18.50/hr

Assistant Service Center Manager $18.50 * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match As an Assistant Service Center Manager (ASCM), you are the right hand of the ...

Dayton Freight

Service Center Manager

East Peoria, IL · On-site

$85K - $105K/yr

Overview Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with ...

Dayton Freight

Service Center Manager

East Peoria, IL

$85K - $105K/yr

Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate ...

Valvoline

Service Center Manager

Frankfort, IL · On-site

$18.50/hr

Assistant Service Center Manager $18.50 * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match As an Assistant Service Center Manager (ASCM), you are the right hand of the ...

Valvoline

Service Center Manager

Mishawaka, IN · On-site

$18.50/hr

Assistant Service Center Manager $18.50 * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match As an Assistant Service Center Manager (ASCM), you are the right hand of the ...

Valvoline

Service Center Manager

Portage, IN · On-site

$18.50/hr

Assistant Service Center Manager $18.50 * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match As an Assistant Service Center Manager (ASCM), you are the right hand of the ...

COMPUTACENTER PLC

Service Center Manager

Memphis, TN

About the role The Service Center Manager is responsible for overseeing the operations and performance of multiple Service Centers, providing direct leadership to three Service Center Leads. This ...

New

Empower AI Inc.

Service Center Manager

Washington, DC · On-site

The Service Center Manager (SCM) shall be responsible for the total management of the Service Center, including the Service Desk (SD), Desktop Support, incident and IT service request management and ...

Dayton Freight

Service Center Manager

Sioux Falls, SD · On-site

Overview Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with ...

Valvoline

Service Center Manager

Saint Paul, MN · On-site +1

The Service Center Manager at Valvoline Instant Oil Change (VIOC) is responsible to efficiently run one of our service centers nationwide. You will take pride in managing a service center from the ...

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Service Center Manager information

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$21K

$79.1K

$141K

How much do service center manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for service center manager in the United States is $79,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $95,000.00 per year, depending on experience, location, and employer.

What are some common challenges a Service Center Manager faces when leading a team, and how can they be effectively addressed?

Service Center Managers often face challenges such as balancing high customer service expectations with operational efficiency, managing diverse teams, and quickly resolving unexpected issues like staff shortages or equipment failures. Effective managers address these challenges by fostering open communication, providing ongoing training, and implementing clear processes for escalation and problem-solving. Building a strong team culture and regularly reviewing performance metrics also help ensure goals are met and service levels remain high.

What is a Service Center Manager?

A Service Center Manager oversees the daily operations of a service center, ensuring customer satisfaction, efficient workflow, and high-quality service delivery. They are responsible for managing staff, handling customer concerns, and meeting performance targets. Their duties often include scheduling, training employees, maintaining inventory, and ensuring compliance with company policies and safety regulations. Service Center Managers play a key role in optimizing operations and driving the success of the service center.

What is the difference between Service Center Manager vs Service Advisor?

AspectService Center ManagerService Advisor
CredentialsManagement experience, industry certificationsCustomer service skills, automotive knowledge
Work EnvironmentOversees entire service department operationsInteracts directly with customers and technicians
Employer & Industry UsageAutomotive dealerships, repair shopsAutomotive service departments, dealerships

The Service Center Manager oversees the entire service department, focusing on operations, staff management, and customer satisfaction. The Service Advisor primarily interacts with customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

What are the key skills and qualifications needed to thrive as a Service Center Manager, and why are they important?

To thrive as a Service Center Manager, you need strong leadership abilities, customer service expertise, and experience in operations management, often supported by a business degree or relevant industry experience. Familiarity with CRM software, inventory management systems, and standard operating procedures is typically required. Effective communication, problem-solving skills, and the ability to motivate teams are crucial soft skills in this role. These competencies are essential for ensuring efficient service delivery, maintaining customer satisfaction, and driving team performance in a fast-paced environment.
What cities are hiring for Service Center Manager jobs? Cities with the most Service Center Manager job openings:
Who are the top companies hiring for Service Center Manager jobs? The top employers for Service Center Manager jobs are:
What states have the most Service Center Manager jobs? States with the most job openings for Service Center Manager jobs include:
Infographic showing various Service Center Manager job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 48% Full Time, 48% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $79,094 per year, or $38 per hour.
Service Center Manager

Service Center Manager

Dayton Freight

Louisville, KY

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Dayton Freight rating

9.0

Company rating: 9.0 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

3rd of 338 rated logistics

Job description

Lead the Way with Dayton Freight as a Service Center Manager!

About the Service Center Manager Position

Looking for a leadership role where you can truly make an impact? As a Service Center Manager, you’ll be at the heart of the operation. You’ll be driving performance, leading teams, and keeping everything running smoothly and efficiently. This is your chance to step into a role where strategy meets action and leadership fuels growth.

 

Why This Role Stands Out

This isn’t just a management job; it’s your opportunity to lead from the front, build a winning team, and shape the success of an entire operation. If you’re driven, strategic, and ready to take ownership, this role puts you in the driver’s seat.


  • Lead daily operations and keep your Service Center running at peak performance
  • Analyze performance metrics to spot opportunities and solve challenges
  • Build strong relationships with both customers and internal teams
  • Review revenue trends and identify growth opportunities
  • Partner on sales strategies and help expand your territory
  • Stay ahead of competitor activity and industry trends
  • Recruit, hire, train, and develop a high-performing team
  • Create and execute sales and marketing action plans
  • Handle safety, compliance, and regulatory standards (DOT, OSHA, EPA, ICC)
  • Investigate incidents and implement corrective actions
  • Oversee freight claims and facility maintenance
  • Lead team meetings and keep everyone aligned and motivatedTake on special projects and drive continuous improvement

  • Strong knowledge of the LTL / transportation industry
  • Experience managing drivers, dock workers, and sales teams
  • Proven ability to develop and manage budgets
  • Leadership skills that inspire teams and drive results
  • Solid communication and problem-solving abilities
  • Legally eligible to work in the U.S.
  • Fluent in English

  • Stable, growing organization with real development and growth
  • Competitive weekly pay
  • Company car for Service Center Manager
  • Professional, positive, people-first culture in a family environment
  • Full benefits: Medical, Dental, Vision, AD&D, 401(k) and more!
  • Paid holidays, vacation, and personal days
  • Real development and growth opportunities in a stable, expanding company
  • Modern facilities and clean, late-model equipment

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