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Service Center Manager Jobs (NOW HIRING)

Govcio LLC

Service Center Manager

Fairfax, VA · On-site

$150K - $199K/yr

Responsibilities The Service Center Manager oversees the total management of the Service Center, including the Service Desk, Desktop Support, incident and IT service request management, ticket ...

Dayton Freight

Service Center Manager

Louisville, KY

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Service Center Manager Position Looking for a leadership role where you can truly make an impact? As a Service Center Manager , you'll be at the heart of the operation. You'll be driving ...

Dayton Freight

Service Center Manager

Charlestown, IN

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Service Center Manager Position Looking for a leadership role where you can truly make an impact? As a Service Center Manager , you'll be at the heart of the operation. You'll be driving ...

Valvoline

Service Center Manager

Channahon, IL · On-site

$18.50/hr

  • Medical

  • Retirement

  • PTO

Assistant Service Center Manager $18.50 * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match As an Assistant Service Center Manager (ASCM), you are the right hand of the ...

Dayton Freight

Service Center Manager

Charlestown, IN

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Service Center Manager Position Looking for a leadership role where you can truly make an impact? As a Service Center Manager , you'll be at the heart of the operation. You'll be driving ...

Dayton Freight

Service Center Manager

East Peoria, IL

$85K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate ...

Dayton Freight

Service Center Manager

Louisville, KY

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Service Center Manager Position Looking for a leadership role where you can truly make an impact? As a Service Center Manager , you'll be at the heart of the operation. You'll be driving ...

Hackbarth Delivery Service

Service Center Manager

Mobile, AL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary The Service Center Manager oversees all service center operations and is responsible for maintaining high standards of quality, responsiveness, and customer satisfaction. This role ...

Dayton Freight

Service Center Manager

Camp Hill, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Service Center Manager Position Looking for a leadership role where you can truly make an impact? As a Service Center Manager , you'll be at the heart of the operation. You'll be driving ...

Dayton Freight

Service Center Manager

Louisville, KY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Service Center Manager Position Looking for a leadership role where you can truly make an impact? As a Service Center Manager , you'll be at the heart of the operation. You'll be driving ...

Dayton Freight

Service Center Manager

Camp Hill, PA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Service Center Manager Position Looking for a leadership role where you can truly make an impact? As a Service Center Manager , you'll be at the heart of the operation. You'll be driving ...

Hackbarth Delivery Service

Service Center Manager

Mobile, AL · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary The Service Center Manager oversees all service center operations and is responsible for maintaining high standards of quality, responsiveness, and customer satisfaction. This role ...

Hackbarth Delivery Service

Service Center Manager

Mobile, AL

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary The Service Center Manager oversees all service center operations and is responsible for maintaining high standards of quality, responsiveness, and customer satisfaction. This role ...

Dayton Freight

Service Center Manager

East Peoria, IL

$85K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with ...

Valvoline

Service Center Manager

Mishawaka, IN · On-site

$18.50/hr

  • Medical

  • Retirement

  • PTO

Assistant Service Center Manager $18.50 * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match As an Assistant Service Center Manager (ASCM), you are the right hand of the ...

Valvoline

Service Center Manager

Munster, IN · On-site

$18.50/hr

  • Medical

  • Retirement

  • PTO

Assistant Service Center Manager $18.50 * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match As an Assistant Service Center Manager (ASCM), you are the right hand of the ...

Valvoline

Service Center Manager

Frankfort, IL · On-site

$18.50/hr

  • Medical

  • Retirement

  • PTO

Assistant Service Center Manager $18.50 * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match As an Assistant Service Center Manager (ASCM), you are the right hand of the ...

Valvoline

Service Center Manager

South Bend, IN · On-site

$18.50/hr

  • Medical

  • Retirement

  • PTO

Assistant Service Center Manager $18.50 * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match As an Assistant Service Center Manager (ASCM), you are the right hand of the ...

Valvoline

Service Center Manager

Portage, IN · On-site

$18.50/hr

  • Medical

  • Retirement

  • PTO

Assistant Service Center Manager $18.50 * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match As an Assistant Service Center Manager (ASCM), you are the right hand of the ...

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Service Center Manager information

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$21K

$79.1K

$141K

How much do service center manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for service center manager in the United States is $79,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $95,000.00 per year, depending on experience, location, and employer.

What is a service center manager?

A Service Center Manager oversees the daily operations of a service center, ensuring customer satisfaction, efficient workflow, and high-quality service delivery. They are responsible for managing staff, handling customer concerns, and meeting performance targets. Their duties often include scheduling, training employees, maintaining inventory, and ensuring compliance with company policies and safety regulations. Service Center Managers play a key role in optimizing operations and driving the success of the service center.

What are some common challenges a service center manager faces when leading a team, and how can they be effectively addressed?

Service Center Managers often face challenges such as balancing high customer service expectations with operational efficiency, managing diverse teams, and quickly resolving unexpected issues like staff shortages or equipment failures. Effective managers address these challenges by fostering open communication, providing ongoing training, and implementing clear processes for escalation and problem-solving. Building a strong team culture and regularly reviewing performance metrics also help ensure goals are met and service levels remain high.

What are the key skills and qualifications needed to thrive as a service center manager, and why are they important?

To thrive as a Service Center Manager, you need strong leadership abilities, customer service expertise, and experience in operations management, often supported by a business degree or relevant industry experience. Familiarity with CRM software, inventory management systems, and standard operating procedures is typically required. Effective communication, problem-solving skills, and the ability to motivate teams are crucial soft skills in this role. These competencies are essential for ensuring efficient service delivery, maintaining customer satisfaction, and driving team performance in a fast-paced environment.

What is the difference between Service Center Manager vs Service Advisor?

AspectService Center ManagerService Advisor
CredentialsManagement experience, industry certificationsCustomer service skills, automotive knowledge
Work EnvironmentOversees entire service department operationsInteracts directly with customers and technicians
Employer & Industry UsageAutomotive dealerships, repair shopsAutomotive service departments, dealerships

The Service Center Manager oversees the entire service department, focusing on operations, staff management, and customer satisfaction. The Service Advisor primarily interacts with customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

How much does a service center manager make?

The average salary for a service center manager in Ohio is approximately $60,000 to $80,000 per year, depending on experience, certifications, and the size of the facility. Salaries can vary based on industry, location, and the manager's responsibilities, such as overseeing staff and operations.

What cities are hiring for Service Center Manager jobs?

Cities with the most Service Center Manager job openings:

Who are the top companies hiring for Service Center Manager jobs?

The top employers for Service Center Manager jobs are:

What states have the most Service Center Manager jobs?

States with the most job openings for Service Center Manager jobs include:

Infographic showing various Service Center Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $79,094 per year, or $38 per hour.

Service Center Manager

Govcio LLC

Fairfax, VA • On-site

$150K - $199K/yr

Full-time

Re-posted 9 days ago

GovCIO rating

7.5

Company rating: 7.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

109th of 224 rated it services

Job description

GovCIO is currently working on a proposal with the Department of State and is looking for a Service Center Manager. This position will be located in Fairfax, VA and will require occasional travel to customer site periodically.
Responsibilities
The Service Center Manager oversees the total management of the Service Center, including the Service Desk, Desktop Support, incident and IT service request management, ticket escalation, communications, notifications, mobile services support, and management of knowledge-based articles and SOPs. The Service Center Manager is responsible for ensuring efficient and timely Tier 0, Tier I, and Tier II Desktop support, achieving service levels, and optimizing customer support processes to improve satisfaction.
Qualifications
Required Qualifications:
  • ITIL Foundation Level Certification Version 5 or higher.
  • 12+ years of experience and a bachelors or commensurate experience managing, maturing, and modernizing a 24/7/365 Service Desk for geographically dispersed users, with end-to-end service delivery of similar size, scope, and complexity.
  • Experience implementing and managing Service Center communications and reporting, with strategic and operational planning experience.
  • Secret clearance.

Desired Qualifications:
  • Help Desk Institute Support Center Manager (HDI-SCM) certification.
  • Experience implementing, managing, and modernizing Tier 0 services and reporting.

Posted Salary Range
USD $150,000.00 - USD $199,260.00 /Yr.

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