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60 Averitt Service Center Manager Jobs Hiring Near You

Service Center Manager

Fairfax, VA · On-site

$150K - $199K/yr

Responsibilities The Service Center Manager oversees the total management of the Service Center, including the Service Desk, Desktop Support, incident and IT service request management, ticket ...

About the Service Center Manager Position Looking for a leadership role where you can truly make an impact? As a Service Center Manager , you'll be at the heart of the operation. You'll be driving ...

Service Center Manager Lead the Way with Dayton Freight as a Service Center Manager! Looking for a leadership role where you can truly make an impact? As a Service Center Manager, you'll be at the ...

About the Service Center Manager Position Looking for a leadership role where you can truly make an impact? As a Service Center Manager , you'll be at the heart of the operation. You'll be driving ...

About the Service Center Manager Position Looking for a leadership role where you can truly make an impact? As a Service Center Manager , you'll be at the heart of the operation. You'll be driving ...

Assistant Service Center Manager $18.50 * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match As an Assistant Service Center Manager (ASCM), you are the right hand of the ...

Assistant Service Center Manager $18.50 * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match As an Assistant Service Center Manager (ASCM), you are the right hand of the ...

Overview Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with ...

Assistant Service Center Manager $18.50 * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match As an Assistant Service Center Manager (ASCM), you are the right hand of the ...

Assistant Service Center Manager $18.50 * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match As an Assistant Service Center Manager (ASCM), you are the right hand of the ...

Assistant Service Center Manager $18.50 * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match As an Assistant Service Center Manager (ASCM), you are the right hand of the ...

Service Center Manager

Charleston, WV · On-site

$101K - $138K/yr

Service Center Manager Salary Range: $101,000 - $138,000 Shift: Varies Position Summary Astyra is recruiting for a Service Center Manager on behalf of our client in the transportation and freight ...

Assistant Service Center Manager $18.50 * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match As an Assistant Service Center Manager (ASCM), you are the right hand of the ...

Service Center Manager

Chicago, IL · On-site

$85K - $120K/yr

The Service Center Manager is responsible for collaborating with the maintenance and equipment cleaning functions for the Service Center, management of assigned personnel, overseeing independent ...

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Service Center Manager

Govcio LLC

Fairfax, VA • On-site

$150K - $199K/yr

Full-time

Re-posted 28 days ago


GovCIO rating

7.5

Company rating: 7.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

108th of 221 rated it services


Job description

GovCIO is currently working on a proposal with the Department of State and is looking for a Service Center Manager. This position will be located in Fairfax, VA and will require occasional travel to customer site periodically.
Responsibilities
The Service Center Manager oversees the total management of the Service Center, including the Service Desk, Desktop Support, incident and IT service request management, ticket escalation, communications, notifications, mobile services support, and management of knowledge-based articles and SOPs. The Service Center Manager is responsible for ensuring efficient and timely Tier 0, Tier I, and Tier II Desktop support, achieving service levels, and optimizing customer support processes to improve satisfaction.
Qualifications
Required Qualifications:
  • ITIL Foundation Level Certification Version 5 or higher.
  • 12+ years of experience and a bachelors or commensurate experience managing, maturing, and modernizing a 24/7/365 Service Desk for geographically dispersed users, with end-to-end service delivery of similar size, scope, and complexity.
  • Experience implementing and managing Service Center communications and reporting, with strategic and operational planning experience.
  • Secret clearance.

Desired Qualifications:
  • Help Desk Institute Support Center Manager (HDI-SCM) certification.
  • Experience implementing, managing, and modernizing Tier 0 services and reporting.

Posted Salary Range
USD $150,000.00 - USD $199,260.00 /Yr.

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