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Service Center Manager Jobs (NOW HIRING)

Dayton Freight

Service Center Manager

Evansville, IN

Paid holidays (8); paid vacation and personal days * 401(k) plan, Company Match Responsibilities Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment ...

ARIZA RETAIL SERVICES RICE ST LLC

Be Seen First

Service Center Manager

Red Wing, MN · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop, and train others in providing superior customer service. No day is ever dull. You'll be on ...

CGI Inc.

Service Center Manager

Fairfax, VA · On-site

Service Center Manager Category: Service Desk / End User Services Main location: United States, Virginia, Fairfax Position ID:J0426-1202 Employment Type: Full Time Position Description: We are ...

Valvoline

Service Center Manager

Sioux Falls, SD · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

Valvoline

Service Center Manager

Sioux Falls, SD · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

Valvoline

Service Center Manager

Sioux Falls, SD · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

Valvoline

Service Center Manager

Sioux Falls, SD · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

Valvoline

Service Center Manager

Oklahoma City, OK · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

Valvoline

Service Center Manager

Tonawanda, NY · On-site

$16.50 - $17.50/hr

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

Healthcare

Service Center Manager

San Diego, CA

$83K - $114K/yr

Service Center Manager (San Diego) (Solventum) 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of ...

Valvoline

Service Center Manager

Springfield, TN · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

Valvoline

Service Center Manager

Dickson, TN · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

Valvoline

Service Center Manager

Oklahoma City, OK · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

peaktoolworks

Service Center Manager

Shreveport, LA

Summary / Objective The Service Center Manager is responsible for the overall leadership, operational performance, and profitability of an assigned service center located in Shreveport, LA. This role ...

Valvoline

Service Center Manager

Oklahoma City, OK · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

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All JobsService Center Manager Jobs

Service Center Manager information

See salary details

$21K

$79.1K

$141K

How much do service center manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for service center manager in the United States is $79,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $95,000.00 per year, depending on experience, location, and employer.

What are some common challenges a Service Center Manager faces when leading a team, and how can they be effectively addressed?

Service Center Managers often face challenges such as balancing high customer service expectations with operational efficiency, managing diverse teams, and quickly resolving unexpected issues like staff shortages or equipment failures. Effective managers address these challenges by fostering open communication, providing ongoing training, and implementing clear processes for escalation and problem-solving. Building a strong team culture and regularly reviewing performance metrics also help ensure goals are met and service levels remain high.

What is a Service Center Manager?

A Service Center Manager oversees the daily operations of a service center, ensuring customer satisfaction, efficient workflow, and high-quality service delivery. They are responsible for managing staff, handling customer concerns, and meeting performance targets. Their duties often include scheduling, training employees, maintaining inventory, and ensuring compliance with company policies and safety regulations. Service Center Managers play a key role in optimizing operations and driving the success of the service center.

What is the difference between Service Center Manager vs Service Advisor?

AspectService Center ManagerService Advisor
CredentialsManagement experience, industry certificationsCustomer service skills, automotive knowledge
Work EnvironmentOversees entire service department operationsInteracts directly with customers and technicians
Employer & Industry UsageAutomotive dealerships, repair shopsAutomotive service departments, dealerships

The Service Center Manager oversees the entire service department, focusing on operations, staff management, and customer satisfaction. The Service Advisor primarily interacts with customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

What are the key skills and qualifications needed to thrive as a Service Center Manager, and why are they important?

To thrive as a Service Center Manager, you need strong leadership abilities, customer service expertise, and experience in operations management, often supported by a business degree or relevant industry experience. Familiarity with CRM software, inventory management systems, and standard operating procedures is typically required. Effective communication, problem-solving skills, and the ability to motivate teams are crucial soft skills in this role. These competencies are essential for ensuring efficient service delivery, maintaining customer satisfaction, and driving team performance in a fast-paced environment.
What cities are hiring for Service Center Manager jobs? Cities with the most Service Center Manager job openings:
Who are the top companies hiring for Service Center Manager jobs? The top employers for Service Center Manager jobs are:
What states have the most Service Center Manager jobs? States with the most job openings for Service Center Manager jobs include:
Infographic showing various Service Center Manager job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 48% Full Time, 48% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $79,094 per year, or $38 per hour.
Service Center Manager

Service Center Manager

Dayton Freight

Evansville, IN

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Dayton Freight rating

9.0

Company rating: 9.0 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

3rd of 338 rated logistics

Job description

Overview
  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Professional, positive and people-centered work environment
  • Modern facilities
  • Clean, late model equipment
  • Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
  • Paid holidays (8); paid vacation and personal days
  • 401(k) plan, Company Match
Responsibilities

Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate's objectives.

  • Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions
  • Maintains excellent communication with external and internal customers
  • Analyzes revenue statistics
  • Identifies sales opportunities and develops customer solutions
  • Keeps fully informed of competitor developments
  • Recruits, qualifies, interviews, hires, trains and develops Service Center personnel
  • Develops sales/marketing action plans to maximize territory revenue
  • Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies
  • Understands and complies with Dayton Freight's safety practices including DOT, EPA, ICC and OSHA rules and regulations
  • Evaluates all freight claims
  • Ensures that Service Center premises are protected and maintained
  • Facilitates informational meetings with Service Center team members
  • Effectively handles special assignments as directed
Qualifications
  • Knowledge of the LTL/ Transportation Industry
  • Managed Drivers and Dock Workers
  • Managed a Sales staff
  • Has been responsible for developing and following a budget
  • Legally eligible to work in the United States
  • Fluent in English
Benefits
  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Professional, positive and people-centered work environment
  • Modern facilities
  • Clean, late model equipment
  • Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
  • Paid holidays (8); paid vacation and personal days
  • 401(k) plan, Company Match
Employment Type: FULL_TIME

What Dayton Freight employees say

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