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Service Center Manager Jobs (NOW HIRING)

VIOC

Service Center Manager

Channahon, IL · On-site

Service Center Manager $50,000+ * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match As a Service Center Manager (SCM), you are responsible for taking the lead in helping build ...

Dayton Freight

Service Center Manager

Jackson, TN · On-site

Paid holidays (8); paid vacation and personal days * 401(k) plan, Company Match Responsibilities Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment ...

Dayton Freight

Service Center Manager

Jackson, TN

Paid holidays (8); paid vacation and personal days * 401(k) plan, Company Match Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service ...

Dayton Freight

Service Center Manager

Evansville, IN · On-site

Paid holidays (8); paid vacation and personal days * 401(k) plan, Company Match Responsibilities Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment ...

VIOC

Service Center Manager

Chicago Heights, IL · On-site

Service Center Manager $50,000+ * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match As a Service Center Manager (SCM), you are responsible for taking the lead in helping build ...

VIOC

Service Center Manager

Mishawaka, IN · On-site

Service Center Manager $50,000+ * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match As a Service Center Manager (SCM), you are responsible for taking the lead in helping build ...

CGI Inc.

Service Center Manager

Fairfax, VA · On-site

Service Center Manager Category: Service Desk / End User Services Main location: United States, Virginia, Fairfax Position ID:J0426-1202 Employment Type: Full Time Position Description: We are ...

Valvoline

Service Center Manager

Sioux Falls, SD · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

Valvoline

Service Center Manager

Sioux Falls, SD · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

Valvoline

Service Center Manager

Springfield, TN · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

Valvoline

Service Center Manager

Oklahoma City, OK · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

Valvoline

Service Center Manager

Dickson, TN · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

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Service Center Manager information

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$21K

$79.1K

$141K

How much do service center manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for service center manager in the United States is $79,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $95,000.00 per year, depending on experience, location, and employer.

What are some common challenges a service center manager faces when leading a team, and how can they be effectively addressed?

Service Center Managers often face challenges such as balancing high customer service expectations with operational efficiency, managing diverse teams, and quickly resolving unexpected issues like staff shortages or equipment failures. Effective managers address these challenges by fostering open communication, providing ongoing training, and implementing clear processes for escalation and problem-solving. Building a strong team culture and regularly reviewing performance metrics also help ensure goals are met and service levels remain high.

What is a service center manager?

A Service Center Manager oversees the daily operations of a service center, ensuring customer satisfaction, efficient workflow, and high-quality service delivery. They are responsible for managing staff, handling customer concerns, and meeting performance targets. Their duties often include scheduling, training employees, maintaining inventory, and ensuring compliance with company policies and safety regulations. Service Center Managers play a key role in optimizing operations and driving the success of the service center.

What is the difference between Service Center Manager vs Service Advisor?

AspectService Center ManagerService Advisor
CredentialsManagement experience, industry certificationsCustomer service skills, automotive knowledge
Work EnvironmentOversees entire service department operationsInteracts directly with customers and technicians
Employer & Industry UsageAutomotive dealerships, repair shopsAutomotive service departments, dealerships

The Service Center Manager oversees the entire service department, focusing on operations, staff management, and customer satisfaction. The Service Advisor primarily interacts with customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

What are the key skills and qualifications needed to thrive as a service center manager, and why are they important?

To thrive as a Service Center Manager, you need strong leadership abilities, customer service expertise, and experience in operations management, often supported by a business degree or relevant industry experience. Familiarity with CRM software, inventory management systems, and standard operating procedures is typically required. Effective communication, problem-solving skills, and the ability to motivate teams are crucial soft skills in this role. These competencies are essential for ensuring efficient service delivery, maintaining customer satisfaction, and driving team performance in a fast-paced environment.

How much does a service center manager make?

The average salary for a service center manager in Ohio is approximately $60,000 to $80,000 per year, depending on experience, certifications, and the size of the facility. Salaries can vary based on industry, location, and the manager's responsibilities, such as overseeing staff and operations.

What cities are hiring for Service Center Manager jobs?

Cities with the most Service Center Manager job openings:

Who are the top companies hiring for Service Center Manager jobs?

The top employers for Service Center Manager jobs are:

What states have the most Service Center Manager jobs?

States with the most job openings for Service Center Manager jobs include:

Infographic showing various Service Center Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $79,094 per year, or $38 per hour.

Service Center Manager

VIOC

Channahon, IL • On-site

Full-time

Medical, Retirement, PTO

Re-posted 14 days ago

Valvoline Instant Oil Change rating

5.9

Company rating: 5.9 out of 10

Based on 498 frontline employees who took The Breakroom Quiz

268th of 368 rated vehicle maintenance

Job description

Service Center Manager


Job Description


$50,000+ * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match


As a Service Center Manager (SCM), you are responsible for taking the lead in helping build a

high-performing team capable of making the Valvoline Instant Oil Change (VIOC) service

experience better than the service experience of all other providers. In addition to working on

cars and taking care of our guests, you will lead, train, and supervise hourly employees.


The perks and benefits we'll provide:


Competitive pay and paid time off (PTO)

Flexible work schedule: No late evenings or holidays

Paid on-the-job training - No previous automotive experience is required

Company-provided uniforms and tools

Medical and prescription drug coverage

401(k) retirement savings plan with company match

We promote from within - a commitment we are passionate about

50% discount on VIOC automotive services


Terms and conditions apply.


How you'll make a difference:


Perform oil changes and additional car maintenance services

Lead the the daily operation and oversight of the service center

Deliver a positive first impression to each guest with a warm and friendly greeting

Build trust and win repeat, loyal customers

Be responsible for the financial performance, inventory, and labor management of the

the service center

Mentor, lead, and train the team to optimize their development

Maintain a clean, well-organized service center and facilitate a safe and secure working

environment

Become familiar with Environmental, Health & Safety compliance and other policies

and procedures


What you'll need to succeed:


Six months of supervisory experience required, preferably in a retail environment

A friendly spirit and willingness to work as part of a customer-focused team, with

effective interpersonal and oral communication skills

Knowledge of cash handling, facility, and safety control policies and practices

Ability to occasionally lift up to 50 pounds

Be able to stand for extended periods of time and climb stairs

Comfortable working in a non-climate-controlled environment

Have full mobility and can twist, stoop, and bend

High school diploma or equivalent

English fluency in reading, writing, and speaking


How you'll advance in your career:


At VIOC, your roadmap to career advancement is limitless! With an award-winning training

program, commitment to safety, and fair and honest values, we're here to help you reach

every milestone.


Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All

qualified applicants will receive consideration for employment without regard to race, color,

religion, sex, gender identity, sexual orientation, national origin, or protected veteran status.

What Valvoline Instant Oil Change employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Valvoline Instant Oil Change logo

About Valvoline Instant Oil Change

Sourced by ZipRecruiter

Valvoline Instant Oil Change, located in Lexington, KY, USA, is a well-known player in the automotive services industry. Operating under the domain vioc.com, the company offers a wide range of vehicle maintenance services, including quick and efficient oil changes, radiator and transmission fluid changes, tire rotation, and many more. Founded over 25 years ago, the company quickly developed a reputation for high-quality services and exceptional customer care which remains at the core of its operation today. Moreover, its services are synonymous with being fast and convenient, recognizing the importance of people's time in today's fast-paced world.

Industry

Oil and coal products manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Lexington, KY, US

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