ZipRecruiter

Log In

1

Service Center Manager Jobs in Lancaster, SC (NOW HIRING)

Atlas Copco

Service Center Manager

Rock Hill, SC · On-site +1

Your role As a Service Center Manager, you will drive growth of the parts and service business by delivering exceptional customer service, operational excellence, and profitable service center ...

Atlas Copco

Service Center Manager

Rock Hill, SC · On-site

Your role As a Service Center Manager, you will drive growth of the parts and service business by delivering exceptional customer service, operational excellence, and profitable service center ...

Goodyear

Service Manager - Fort Mill, SC

Fort Mill, SC · On-site

$58 - $78/hr

... Center Manager, Vehicle Service Manager, Service Operations Manager, Service Director, Assistant Service Manager, Shop Foreman, Fixed Operations Manager, Service Advisor Manager, Warranty Manager ...

1 point system

Data Center Program Manager

Fort Mill, SC · Remote

$123K/yr

Job Title Data Center Program Manager Client Confidential Location Remote Duration 12 Months ... Evaluation and sourcing of co-location services. * Migration planning * Throughout the program ...

M.C. Dean, Inc

Electrical Superintendent

Rock Hill, SC · On-site

Manage site logistics working with our Logistics Service Center * Manage procurements and material releases against a bill of material working with our Procurement Service Center. * Collaborate with ...

Grifols, S.A

Quality Systems Manager

Rock Hill, SC · On-site

$90 - $130/hr

... and services in more than 110 countries and regions. PRIMARY RESPONSIBILITIES: * Evaluates ... Maintains oversight of the center's quality management system and ensures continuous quality ...

GRIFOLS, S.A.

Quality Systems Manager

Rock Hill, SC · On-site

... services in more than 110 countries and regions. Quality Systems Manager (QSM) PRIMARY ... Maintains and audits training records and files. • Collaborates with Center Manager to ensure the ...

next page

Showing results 1-20

All JobsService Center JobsService Center Manager JobsService Center Manager Jobs in Lancaster, SC

Service Center Manager information

See Lancaster, SC salary details

$17.9K

$67.5K

$120.3K

How much do service center manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service center manager in Lancaster, SC is $67,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $81,000.00 per year, depending on experience, location, and employer.

What is a service center manager?

A Service Center Manager oversees the daily operations of a service center, ensuring customer satisfaction, efficient workflow, and high-quality service delivery. They are responsible for managing staff, handling customer concerns, and meeting performance targets. Their duties often include scheduling, training employees, maintaining inventory, and ensuring compliance with company policies and safety regulations. Service Center Managers play a key role in optimizing operations and driving the success of the service center.

What are some common challenges a service center manager faces when leading a team, and how can they be effectively addressed?

Service Center Managers often face challenges such as balancing high customer service expectations with operational efficiency, managing diverse teams, and quickly resolving unexpected issues like staff shortages or equipment failures. Effective managers address these challenges by fostering open communication, providing ongoing training, and implementing clear processes for escalation and problem-solving. Building a strong team culture and regularly reviewing performance metrics also help ensure goals are met and service levels remain high.

What are the key skills and qualifications needed to thrive as a service center manager, and why are they important?

To thrive as a Service Center Manager, you need strong leadership abilities, customer service expertise, and experience in operations management, often supported by a business degree or relevant industry experience. Familiarity with CRM software, inventory management systems, and standard operating procedures is typically required. Effective communication, problem-solving skills, and the ability to motivate teams are crucial soft skills in this role. These competencies are essential for ensuring efficient service delivery, maintaining customer satisfaction, and driving team performance in a fast-paced environment.

What is the difference between Service Center Manager vs Service Advisor?

AspectService Center ManagerService Advisor
CredentialsManagement experience, industry certificationsCustomer service skills, automotive knowledge
Work EnvironmentOversees entire service department operationsInteracts directly with customers and technicians
Employer & Industry UsageAutomotive dealerships, repair shopsAutomotive service departments, dealerships

The Service Center Manager oversees the entire service department, focusing on operations, staff management, and customer satisfaction. The Service Advisor primarily interacts with customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

What cities near Lancaster, SC are hiring for Service Center Manager jobs?

Cities near Lancaster, SC with the most Service Center Manager job openings:

Infographic showing various Service Center Manager job openings in Lancaster, SC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $67,456 per year, or $32.4 per hour.

Service Center Manager

Atlas Copco

Rock Hill, SC • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Atlas Copco rating

8.5

Company rating: 8.5 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

89th of 499 rated machine equipment manufacturers

Job description

Your role
As a Service Center Manager, you will drive growth of the parts and service business by delivering exceptional customer service, operational excellence, and profitable service center performance. You will lead service operations, develop your team, and ensure equipment is repaired safely, efficiently, and to the highest quality standards.
You will report to the National Operations Manager.
Key Responsibilities
  • Drive growth of the service and parts business while maintaining high levels of customer satisfaction.
  • Lead, coach, and develop shop and field service technicians to ensure safe, efficient, and high-quality service delivery.
  • Manage service center operations, including scheduling, resource allocation, work in progress, warranty administration, reporting, and financial performance.
  • Establish and maintain standardized service processes, documentation, and procedures to improve efficiency and consistency.
  • Ensure compliance with all Safety, Health, Environmental, and Quality (SHEQ) standards, company policies, and regulatory requirements.
  • Develop technician capabilities through training, certification programs, and ongoing technical development.
  • Resolve complex equipment, warranty, and customer service issues through effective troubleshooting, root cause analysis, and corrective actions.
  • Maintain service center facilities, tools, and equipment in accordance with 5S standards and operational best practices.
  • Collaborate with Sales, Parts, Product Companies, and other internal teams to improve equipment reliability, customer support, and business growth.
  • Utilize business systems and reporting tools (SAP, MAM2, Microsoft 365, etc.) to monitor performance and support decision-making.
  • Communicate professionally with customers and internal stakeholders, providing timely updates on service activities, warranty concerns, and operational performance.
  • Perform other duties as assigned.

Supervisory Responsibilities
  • Lead and manage a team of shop and field service technicians.
  • Oversee hiring, onboarding, training, scheduling, performance management, employee development, and corrective actions in accordance with company policies and applicable laws.
  • Provide direction, coaching, and performance feedback to ensure a high-performing and customer-focused service team.

Travel: Occasional travel may be required for this position (approximately 10%)
To succeed, you will need
3 to 5 years of service leadership experience is required, preferably with hands-on technical expertise in the maintenance and repair of compressed air equipment, generators, dewatering pumps, energy storage systems, or similar industrial equipment.
A high school diploma or GED is required.
A bachelor's degree in Business Management or a related field is preferred; equivalent combinations of education, technical training, and relevant work experience will also be considered.
Required Skills & Abilities:
  • Strong knowledge of service operations, equipment maintenance, troubleshooting, and repair.
  • Excellent written, verbal, and customer communication skills.
  • Ability to read and interpret technical manuals, blueprints, and hydraulic/electrical schematics.
  • Strong analytical and problem-solving skills with a focus on root-cause resolution.
  • Working knowledge of business mathematics, including percentages, ratios, and measurements.
  • Proficient in Microsoft Office 365, ERP systems, and service management software.

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
In return, we offer
We offer competitive wages and a world-class benefits package including medical, dental, and vision insurance, company-paid life, short and long-term disability insurance, generous paid time off, and 401(k) matching and automatic company contribution. Final compensation will be based on factors such as relevant experience, education, skills, certifications, and overall qualifications.
Power Technique North America LLC is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: acnacareers.hr@us.atlascopco.com or call 973-397-3400. Reasonable accommodation requests will be considered on a case-by-case basis.
We are fully committed to being a part of the solution for a better tomorrow. That's why we have set science-based targets to reduce greenhouse gas emissions to lead the transition to a low-carbon society
Learn more at www.atlascopcogroup.com
Job location
This role requires you to work on-site at our service center in Rock Hill SC, United States (US).
Contact information
Talent Acquisition Team:Betsy Elizabeth Griffith
Our selection process includes interviews and for some roles skills assessments to gain a deeper insights into your profile. We're eager to get to know you, hear about your skills, and discuss your potential to grow with us.
Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

What Atlas Copco employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply