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Service Center Inbound Calls Jobs in Michigan (NOW HIRING)

Luxury Bath Technologies

Call Center Representative

MI · On-site

$17/hr

Call Center Representative Port Huron, MI $17/hour base + Uncapped Commission Full-Time | Morning ... Answer inbound calls from advertising campaigns * Maintain accurate records and daily reports

The Diesel Store

Inbound Call Admin

Saginaw, MI · On-site

... customer service . In this fast-paced role, you'll handle inbound calls with professionalism, follow procedures to ensure smooth operations, and have the opportunity to grow within our sales ...

Robert Half

Customer Service Representative

Kalamazoo, MI · On-site

$19 - $20/hr

Handle incoming customer calls with courtesy, accuracy, and a strong commitment to service quality ... Previous experience in customer service, call center support, or inbound phone-based service ...

New

Bath Planet

Confirmation Call Center Manager

Grand Rapids, MI · On-site

$55K - $75K/yr

  • Dental

  • PTO

Confirmation Call Center Manager Company: Bath Planet & Home Pro MI Location: Grand Rapids, MI and ... Answer inbound calls and make outbound confirmation calls. * Deliver exceptional customer service ...

Bath Planet

Confirmation Call Center Manager

Grand Rapids, MI · On-site

$55K - $75K/yr

  • Dental

  • PTO

Confirmation Call Center Manager Company: Bath Planet & Home Pro MI Location: Grand Rapids, MI and ... Answer inbound calls and make outbound confirmation calls. * Deliver exceptional customer service ...

AMBA

Professional Liability Insurance Agent

Detroit, MI · On-site

$55K/yr

You'll work with inbound calls and digital leads while making outbound follow-up calls to close ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...

AMBA

Professional Liability Insurance Agent

Detroit, MI · On-site

$55K/yr

You'll work with inbound calls and digital leads while making outbound follow-up calls to close ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...

AMBA

Professional Liability Insurance Agent

Detroit, MI · Remote

$55K/yr

You'll work with inbound calls and digital leads while making outbound follow-up calls to close ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...

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Service Center Inbound Calls information

See Michigan salary details

$8

$14

$22

How much do service center inbound calls jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for service center inbound calls in Michigan is $14.44, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $15.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service center inbound calls representative?

To thrive as a Service Center Inbound Calls representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Patience, professionalism, and a customer-focused attitude help individuals excel in managing diverse inquiries and resolving issues efficiently. These skills and qualities are crucial for delivering high-quality customer service and maintaining client satisfaction in a fast-paced environment.

What are some common challenges faced by service center inbound calls representatives, and how can they be managed?

Service Center Inbound Calls representatives often encounter high call volumes, handling a wide range of customer issues, and managing difficult or upset callers. Time management and maintaining composure under pressure are essential to ensure all customer inquiries are resolved efficiently and professionally. Many organizations provide ongoing training, support from supervisors, and knowledge bases to help representatives navigate challenges and deliver positive customer experiences. Building strong communication and problem-solving skills can also make daily tasks more manageable and rewarding.

What is the difference between Service Center Inbound Calls vs Customer Service Representative?

AspectService Center Inbound CallsCustomer Service Representative
Primary RoleHandle inbound calls related to technical support, product inquiries, or service issuesAssist customers with inquiries, complaints, and account information across various industries
Work EnvironmentCall centers, technical support centers, or customer service departmentsCall centers, retail, or office settings
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, communication skills training

Both roles involve assisting customers via phone, but Service Center Inbound Calls typically focus on technical or product-specific support, while Customer Service Representatives handle a broader range of customer inquiries across various industries.

What is a service center inbound calls representative?

Service Center Inbound Calls refer to telephone calls received by a customer service center from clients or customers seeking assistance. Agents handling inbound calls typically help with inquiries, technical support, order processing, billing questions, or resolving issues. These calls are essential for maintaining customer satisfaction and ensuring that concerns are addressed promptly. The primary goal is to provide accurate information and effective solutions to callers' needs.

What are popular job titles related to Service Center Inbound Calls jobs in Michigan?

For Service Center Inbound Calls jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Service Center Inbound Calls jobs in Michigan look for?

The top searched job categories for Service Center Inbound Calls jobs in Michigan are:

What cities in Michigan are hiring for Service Center Inbound Calls jobs?

Cities in Michigan with the most Service Center Inbound Calls job openings:

Service Center Inbound Calls jobs near you

Call Center Representative

Luxury Bath Technologies

MI • On-site

$17/hr

Full-time

Re-posted 20 days ago

Job description

Call Center Representative 

 Port Huron, MI
 $17/hour base + Uncapped Commission
 Full-Time | Morning & Evening Shifts Available

About Us

With over 25 years in business, Luxury Bath is a leader in the acrylic bath remodeling industry and one of the fastest-growing companies in the home improvement space. We specialize in beautiful, durable, and low-maintenance bathroom solutions that improve homeowners’ lives.

Job Summary

Luxury Bath / Mobility Remodelers is hiring a high-energy Call Center Representative to join our Port Huron team. In this role, you will connect with homeowners, generate leads, and schedule free in-home consultations.

This is an on-site position (not remote).

What You’ll Do
  • Make outbound calls to homeowners to set appointments
  • Deliver and adapt scripted sales pitches
  • Handle objections and answer customer questions
  • Confirm, reschedule, and follow up on appointments
  • Enter lead and customer information into company systems
  • Answer inbound calls from advertising campaigns
  • Maintain accurate records and daily reports
  • Support the sales team by scheduling qualified appointments
What We’re Looking For
  • Experience in call center, telemarketing, or sales preferred
  • Strong communication and persuasion skills
  • Comfortable working in a fast-paced, high-call-volume environment
  • Basic computer/data entry skills
  • Self-motivated, reliable, and goal-oriented
What We Offer
  • $17/hour base pay + commission (uncapped earning potential)
  •  Paid training and ongoing coaching
  •  Career advancement opportunities
  •  Supportive team environment
  •  Stable, growing company
Schedule
  • Full-time
  • Morning and evening shifts available
Apply Today!

Join one of the fastest-growing companies in the industry and start earning while making a difference for homeowners.

Apply now to jumpstart your career with Luxury Bath!

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