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Service Center Inbound Calls Jobs Near Me

Sedgwick

Service Center Representative

Dublin, OH · On-site

Directs customer calls to the appropriate contact at multiple locations or escalates to Service ... Inbound call center experience preferred. Skills & Knowledge * Knowledge of medical terminology

Sedgwick

Service Center Representative

Dublin, OH · On-site

Directs customer calls to the appropriate contact at multiple locations or escalates to Service ... Inbound call center experience preferred. Skills & Knowledge * Knowledge of medical terminology

Sedgwick

Service Center Representative

Dublin, OH · On-site

Directs customer calls to the appropriate contact at multiple locations or escalates to Service ... Inbound call center experience preferred. Skills & Knowledge * Knowledge of medical terminology

Alphabe Insight Inc

Call Center Agent

Columbus, OH · On-site

$14.50 - $19/hr

Answer inbound calls and respond to customer inquiries * Make outbound follow-up calls regarding ... Provide accurate product and service information * Resolve customer concerns and escalate issues ...

Limitless East Marketing

Call Center Agent

Columbus, OH · On-site

$14.50 - $19/hr

Answer inbound calls and respond to customer inquiries * Make outbound follow-up calls regarding ... Provide accurate product and service information * Resolve customer concerns and escalate issues ...

Horizon Point Marketing

Call Center Agent

Columbus, OH

$14.50 - $19/hr

Answer inbound calls and respond to customer inquiries * Make outbound follow-up calls regarding ... Provide accurate product and service information * Resolve customer concerns and escalate issues ...

Dawson

Bilingual Contact Center Agent

Columbus, OH · Remote

$19/hr

Answer inbound calls and handle outbound follow-ups, email, chat, and callback interactions from ... Customer service orientation with a genuine focus on helping people * Comfortable working at a ...

Tjx

ARRC Service Center Supervisor

Groveport, OH · On-site

$65K - $81K/yr

Support the oversight of all asset-inventory to include, but not limited to, all inbound and ... USA TJ Maxx Recycling Center 4129 Columbus OH This position has a starting salary range of $65,000 ...

TJX Companies

ARRC Service Center Supervisor

Groveport, OH · On-site

$65K - $81K/yr

Support the oversight of all asset-inventory to include, but not limited to, all inbound and ... USA TJ Maxx Recycling Center 4129 Columbus OH This position has a starting salary range of $65,000 ...

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How much do service center inbound calls jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for service center inbound calls in the United States is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.
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Service Center Inbound Calls jobs near you
A map of the United States highlighting the number of Service Center Inbound Calls job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Service Center Inbound Calls job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Service Center Representative

York Risk Services

Dublin, OH • On-site

Full-time

Posted 7 days ago

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Service Center Representative

PRIMARY PURPOSE:To provide excellent service to callers regarding claims for multiple lines of business; to expedite the claims application process and provide detailed claim notes on all calls; to resolve issues with one call/one person response; and to direct calls to appropriate escalation path as needed.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Acts as primary liaison with callers; follows client specifications in assisting with questions and solving problems related to the claims application and servicing processes.
  • Educates and informs the customer via multiple communication channels about documentation required to process a claim, required time frames, payment information, and claim status.
  • Educates claimants/callers on client requirements and benefit plans documenting all required details of the call in a concise professional manner.
  • Enters verbal and written application information that meets both the internal and external customer's requirements accurately into the claims management system.
  • Assigns new claims to the appropriate claims handler.
  • Directs customer calls to the appropriate contact at multiple locations or escalates to Service Center Specialist/management as needed.
  • Attendance during scheduled work hours is required.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  • Performs other duties as assigned.
  • Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing
High school diploma or GED required. College courses preferred

Experience
One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred.

Skills & Knowledge

  • Knowledge of medical terminology
  • Understanding of claims management
  • Excellent oral and written communication skills
  • PC literate, including Microsoft Office products
  • Strong organizational skills
  • Good interpersonal skills
  • Ability to multi task in fast paced environment
  • Ability to support multiple clients across communication channels and utilize multiple systems simultaneously
  • Ability to work in a team environment and/or independently
  • Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:Computer keyboarding, travel as required

Auditory/Visual:Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.They are not intended to constitute a comprehensive list of functions, duties, or local variances.Management retains the discretion to add or to change the duties of the position at any time.

Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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