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Service Center Inbound Calls Jobs in Kansas (NOW HIRING)

Butler and Associates

Call Center (Inbound Only)

Topeka, KS · On-site

$15 - $18/hr

Answer inbound calls and assist individuals with questions * Route calls to appropriate staff if needed * Assist debtors in establishing payment plans * Process payments over the phone * Return calls ...

AMBA

Professional Liability Insurance Agent

Wichita, KS · Remote

$55K/yr

You'll work with inbound calls and digital leads while making outbound follow-up calls to close ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...

AMBA

Professional Liability Insurance Agent

Wichita, KS · On-site

$55K/yr

You'll work with inbound calls and digital leads while making outbound follow-up calls to close ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...

AMBA

Professional Liability Insurance Agent

Wichita, KS · Remote

$55K/yr

You'll work with inbound calls and digital leads while making outbound follow-up calls to close ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...

AMBA

Professional Liability Insurance Agent

Wichita, KS · On-site

$55K/yr

You'll work with inbound calls and digital leads while making outbound follow-up calls to close ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...

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Service Center Inbound Calls information

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How much do service center inbound calls jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for service center inbound calls in Kansas is $14.78, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $16.30 per hour, depending on experience, location, and employer.

What jobs make 5000 a week without a degree?

Jobs that can pay $5,000 a week without a degree typically include high-level sales roles, such as real estate agents or insurance brokers, and certain skilled trades like commercial electricians or HVAC technicians with experience. These positions often require strong sales skills, certifications, or extensive experience, and may involve commission-based pay or overtime.

What are the key skills and qualifications needed to thrive as a Service Center Inbound Calls representative, and why are they important?

To thrive as a Service Center Inbound Calls representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Patience, professionalism, and a customer-focused attitude help individuals excel in managing diverse inquiries and resolving issues efficiently. These skills and qualities are crucial for delivering high-quality customer service and maintaining client satisfaction in a fast-paced environment.

What is an inbound call center job?

An inbound call center job involves handling incoming calls from customers seeking assistance, information, or support. Employees in this role typically use customer service skills, computer systems, and communication tools to address inquiries and resolve issues efficiently.

What are some common challenges faced by Service Center Inbound Calls representatives, and how can they be managed?

Service Center Inbound Calls representatives often encounter high call volumes, handling a wide range of customer issues, and managing difficult or upset callers. Time management and maintaining composure under pressure are essential to ensure all customer inquiries are resolved efficiently and professionally. Many organizations provide ongoing training, support from supervisors, and knowledge bases to help representatives navigate challenges and deliver positive customer experiences. Building strong communication and problem-solving skills can also make daily tasks more manageable and rewarding.

What is the difference between Service Center Inbound Calls vs Customer Service Representative?

AspectService Center Inbound CallsCustomer Service Representative
Primary RoleHandle inbound calls related to technical support, product inquiries, or service issuesAssist customers with inquiries, complaints, and account information across various industries
Work EnvironmentCall centers, technical support centers, or customer service departmentsCall centers, retail, or office settings
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, communication skills training

Both roles involve assisting customers via phone, but Service Center Inbound Calls typically focus on technical or product-specific support, while Customer Service Representatives handle a broader range of customer inquiries across various industries.

What are Service Center Inbound Calls?

Service Center Inbound Calls refer to telephone calls received by a customer service center from clients or customers seeking assistance. Agents handling inbound calls typically help with inquiries, technical support, order processing, billing questions, or resolving issues. These calls are essential for maintaining customer satisfaction and ensuring that concerns are addressed promptly. The primary goal is to provide accurate information and effective solutions to callers' needs.

What job makes $10,000 a month without a degree?

A Service Center Inbound Calls representative typically does not earn $10,000 a month without specialized skills or experience. High earnings in customer service roles are uncommon without advanced expertise, certifications, or management responsibilities. Most roles with such income levels usually require significant experience, sales success, or supervisory duties.

Which call centers pay the most?

Service center inbound call jobs at companies that handle technical support, financial services, or specialized customer care tend to offer higher pay, especially for roles requiring technical skills or language proficiency. Salaries can also vary based on experience, location, and whether the position is remote or in-office, with some centers offering bonuses or incentives for performance.
What are popular job titles related to Service Center Inbound Calls jobs in Kansas? For Service Center Inbound Calls jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Service Center Inbound Calls jobs in Kansas look for? The top searched job categories for Service Center Inbound Calls jobs in Kansas are:
What cities in Kansas are hiring for Service Center Inbound Calls jobs? Cities in Kansas with the most Service Center Inbound Calls job openings:
Service Center Inbound Calls jobs near you

Call Center (Inbound Only)

Butler and Associates PA

Topeka, KS • On-site

$15 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Our fast-paced legal firm is looking for someone to assist with answering phones and data entry. This is in-person full-time work, Monday through Friday from 8 am to 5 pm, in an office setting. Our employees must keep everything confidential, follow all office policies and procedures, and occasionally exercise independent judgment.
Essential Functions
  • Answer inbound calls and assist individuals with questions
  • Route calls to appropriate staff as needed
  • Assist debtors in establishing payment plans
  • Process payments over the phone
  • Return calls as needed
  • Handle all matters in a professional manner
  • Provide accurate information to protect the position of our clients
  • Able to multitask entering data while talking on the phone
  • Perform other duties as assigned

Qualifications and Skills
Desirable candidates will have good computer skills, strong oral and written communication skills, and attention to detail. They will also be punctual and dependable. If the candidate is bilingual, that is a plus.
Candidates must be proficient in Microsoft Office, including Word and Excel. Candidates must be able to type at least 40 wpm. A high school diploma or the equivalent is required.
Our employees work in compliance with federal and state laws and pass a 10-panel drug test, a criminal background check, and a conflict-of-interest check.
Benefits
  • Medical, dental, and vision coverage
  • EAP (Employee Assistance Program)
  • Retirement plan with a company match
  • Life insurance
  • Paid holidays, vacation, and sick leave

Candidates selected to interview will be tested on their typing skills, data accuracy, and logical reasoning.
This is a full-time position with benefits available after an introductory period. Wages will be based upon experience and may range from $15-$18 per hour.
Butler & Associates, P.A. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law.
Butler & Associates, P.A. participates in E-Verify.
If you have trouble with your application or need reasonable accommodations, please call (785) 267-6444.
All candidates will receive a response and continued communication via email. Please check your spam if you do not receive anything immediately following submission of your application.

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