If you're an excellent communicator who enjoys helping customers and working from home, we'd love ... Dual monitors * Webcam * USB Headset * Wired mouse * Reliable high-speed internet with a hard-wired ...
If you're an excellent communicator who enjoys helping customers and working from home, we'd love ... Dual monitors * Webcam * USB Headset * Wired mouse * Reliable high-speed internet with a hard-wired ...
WORK FROM HOME
Wichita, KS · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...
WORK FROM HOME
Wichita, KS · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...
WORK FROM HOME
Kansas City, KS · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...
WORK FROM HOME
Kansas City, KS · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...
WORK FROM HOME
Olathe, KS · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...
WORK FROM HOME
Olathe, KS · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on ...
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on ...
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on ...
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on ...
Work From Home - Enrollment Specialist
Shawnee, KS · On-site +1
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on ...
New
Work From Home - Enrollment Specialist
Shawnee, KS · On-site +1
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on ...
New
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on ...
New
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on ...
New
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on ...
New
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on ...
New
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on ...
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on ...
Work From Home - Enrollment Specialist
Salina, KS · On-site +1
With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. In this role, you will assume a vital ...
Work From Home - Enrollment Specialist
Salina, KS · On-site +1
With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. In this role, you will assume a vital ...
Work From Home - Enrollment Specialist
Olathe, KS · On-site +1
With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. In this role, you will assume a vital ...
Work From Home - Enrollment Specialist
Olathe, KS · On-site +1
With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. In this role, you will assume a vital ...
Work From Home - Enrollment Specialist
Salina, KS · On-site +1
With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. In this role, you will assume a vital ...
Work From Home - Enrollment Specialist
Salina, KS · On-site +1
With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. In this role, you will assume a vital ...
Work From Home - Enrollment Specialist
Olathe, KS · On-site +1
With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. In this role, you will assume a vital ...
Work From Home - Enrollment Specialist
Olathe, KS · On-site +1
With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. In this role, you will assume a vital ...
Work From Home Entry Level
Topeka, KS · On-site +1
$90K - $120K/yr
... succeed from anywhere in the United States. Key Responsibilities * Conduct scheduled virtual ... Must be authorized to work in the United States * Reliable internet connection * Windows-based ...
Work From Home Entry Level
Topeka, KS · On-site +1
$90K - $120K/yr
... succeed from anywhere in the United States. Key Responsibilities * Conduct scheduled virtual ... Must be authorized to work in the United States * Reliable internet connection * Windows-based ...
Remote Customer Service Representative (Call Center) | Work From Home | Kansas Residents Only
Topeka, KS · Remote
$12/hr
Remote Customer Service Representative (Call Center) - Kansas Residents Only Work From Home | Full-Time | Inbound Call Center | $11hr starting, increases to $12hr after 90 days | Paid Training ...
Remote Customer Service Representative (Call Center) | Work From Home | Kansas Residents Only
Topeka, KS · Remote
$12/hr
Remote Customer Service Representative (Call Center) - Kansas Residents Only Work From Home | Full-Time | Inbound Call Center | $11hr starting, increases to $12hr after 90 days | Paid Training ...
Remote Customer Service Representative (Call Center) | Work From Home | Kansas Residents Only
Topeka, KS · On-site +1
$11 - $12/hr
Remote Customer Service Representative (Call Center) - Kansas Residents Only Work From Home | Full-Time | Inbound Call Center | $11hr starting, increases to $12hr after 90 days | Paid Training ...
Remote Customer Service Representative (Call Center) | Work From Home | Kansas Residents Only
Topeka, KS · On-site +1
$11 - $12/hr
Remote Customer Service Representative (Call Center) - Kansas Residents Only Work From Home | Full-Time | Inbound Call Center | $11hr starting, increases to $12hr after 90 days | Paid Training ...
Work From Home Sales Specialist
Fulton, KS · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
Work From Home Sales Specialist
Fulton, KS · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Work From Home Sales Specialist
Rantoul, KS · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
Work From Home Sales Specialist
Rantoul, KS · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Work From Home Sales Specialist
Aurora, KS · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
Work From Home Sales Specialist
Aurora, KS · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Work From Home Call Monitoring information
See Kansas salary details
$9 - $10.70
1% of jobs
$10.70 - $12.40
2% of jobs
$12.40 - $14.09
13% of jobs
$15.57 is the 25th percentile. Wages below this are outliers.
$14.09 - $15.79
11% of jobs
$15.79 - $17.48
18% of jobs
The median wage is $18.42 / hr.
$17.48 - $19.18
11% of jobs
$19.18 - $20.87
12% of jobs
$20.87 - $22.57
8% of jobs
$22.61 is the 75th percentile. Wages above this are outliers.
$22.57 - $24.26
12% of jobs
$24.26 - $25.96
7% of jobs
$25.96 - $27.66
6% of jobs
$9
$19
$27
How much do work from home call monitoring jobs pay per hour?
What are some common challenges faced in work from home call monitoring roles, and how can they be overcome?
One common challenge in work from home call monitoring is staying focused and objective while evaluating a high volume of calls independently. It can also be difficult to provide effective feedback to agents without the benefit of in-person interaction. To overcome these challenges, successful monitors establish structured routines, take regular breaks, and use available collaboration tools to communicate clearly with team members and supervisors. Leveraging company training resources and participating in remote team meetings can also help you stay aligned and engaged while working from home.
What are the key skills and qualifications needed to thrive in the Work From Home Call Monitoring position, and why are they important?
Success in Work From Home Call Monitoring requires strong attention to detail, analytical listening skills, and a good understanding of customer service best practices, often supported by a high school diploma or equivalent. Familiarity with call center monitoring software, CRM systems, and sometimes quality assurance (QA) certifications are typically beneficial. Outstanding time management, problem-solving ability, and clear written communication are valuable soft skills for this role. These skills ensure accurate evaluations of calls, actionable feedback for agents, and consistent quality standards, all while working independently from a remote environment.
What is a Work From Home Call Monitoring job?
A Work From Home Call Monitoring job involves listening to customer service or sales calls to ensure quality, compliance, and adherence to company policies. Call monitors evaluate agents' performance, provide feedback, and identify areas for improvement. This role often requires attention to detail, familiarity with customer service standards, and strong communication skills. Many companies use remote call monitors to maintain high-quality interactions without needing an in-office presence.

$9/hr
Other
Posted 11 days ago
InfoCision rating
3.0
Based on 8 frontline employees who took The Breakroom Quiz
72nd of 72 rated call and contact centers
Job description
We're looking for dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd love to hear from you.
Schedule Options:
- Day Shift
- Evening Shift
- Night Shift (available until 2:00 AM EST)
Job Responsibilities:
- Answer inbound customer calls professionally and courteously.
- Make outbound calls on behalf of a variety of clients.
- Follow client-specific call flows and procedures.
- Provide outstanding customer service and problem resolution.
- Accurately document customer interactions.
- Meet quality, attendance, and performance expectations.
Qualifications:
- Excellent verbal communication skills.
- Strong customer service skills.
- Comfortable using a computer and navigating multiple applications.
- Ability to multitask while speaking with customers.
Benefits:
- 100% Remote Work from Home
- Paid Training
- Weekly Pay
- Access a Portion of Your Earned Wages Multiple Times Each Week
- Flexible Scheduling
- Employee Recognition & Rewards Program
- Opportunities for Career Growth and Advancement
- Supportive Leadership Team
InfoCision. Work Happy. Live Happy.
Salary: $9.00 per hour
Work Location: Remote
Remote Work Requirements- Candidates must provide their own:
- Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
- Dual monitors
- Webcam
- USB Headset
- Wired mouse
- Reliable high-speed internet with a hard-wired connection.
- A quiet, distraction-free workspace
About InfoCision
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Akron, OH, US
Year founded
1982