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Service Center Inbound Calls Jobs in Tennessee (NOW HIRING)

Customer Service Specialist (Remote) Pay: $15.40/hr + quarterly performance bonus Schedule: Monday ... Center, Inbound Calls, Remote Work, Data Entry, and CRM systems. EEO Notice Vaco by Highspring is ...

Call Center Agent

Memphis, TN ยท On-site

$16/hr

Part-Time Call Center AgentCompany: AnserfoneLocation: Memphis, TN (In-Office)Pay: $16/hrHours ... We handle inbound calls only; no sales or outbound calling required. No experience needed as we ...

Service BDC Representative

Murfreesboro, TN ยท On-site

$14 - $18/hr

... Center. This position plays a key role in supporting our service department by managing inbound and ... Answer inbound calls promptly and professionally for service inquires, maintenance needs, recall ...

Training will be conducted at our Smyrna Center for six weeks. Production schedule is within Monday ... The Customer Service Agent may handle a high volume of inbound calls for an energy provider, assist ...

Part-Time Call Center Agent Company: Anserfone Location: Memphis, TN (In-Office) Pay: $16/hr Hours ... We handle inbound calls only; no sales or outbound calling required. No experience needed as we ...

Service BDC Representative

Murfreesboro, TN ยท On-site

$14 - $18/hr

... Center. This position plays a key role in supporting our service department by managing inbound and ... Answer inbound calls promptly and professionally for service inquires, maintenance needs, recall ...

Service BDC Representative

Murfreesboro, TN ยท On-site

$13.75 - $17.75/hr

... Center. This position plays a key role in supporting our service department by managing inbound and ... Answer inbound calls promptly and professionally for service inquires, maintenance needs, recall ...

Service BDC Representative

Murfreesboro, TN ยท On-site

$14 - $18/hr

... Center. This position plays a key role in supporting our service department by managing inbound and ... Answer inbound calls promptly and professionally for service inquires, maintenance needs, recall ...

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Service Center Inbound Calls information

See Tennessee salary details

$9

$15

$23

How much do service center inbound calls jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for service center inbound calls in Tennessee is $15.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $16.59 per hour, depending on experience, location, and employer.

What is a service center inbound calls representative?

Service Center Inbound Calls refer to telephone calls received by a customer service center from clients or customers seeking assistance. Agents handling inbound calls typically help with inquiries, technical support, order processing, billing questions, or resolving issues. These calls are essential for maintaining customer satisfaction and ensuring that concerns are addressed promptly. The primary goal is to provide accurate information and effective solutions to callers' needs.

What are the key skills and qualifications needed to thrive as a service center inbound calls representative?

To thrive as a Service Center Inbound Calls representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Patience, professionalism, and a customer-focused attitude help individuals excel in managing diverse inquiries and resolving issues efficiently. These skills and qualities are crucial for delivering high-quality customer service and maintaining client satisfaction in a fast-paced environment.

What are some common challenges faced by service center inbound calls representatives, and how can they be managed?

Service Center Inbound Calls representatives often encounter high call volumes, handling a wide range of customer issues, and managing difficult or upset callers. Time management and maintaining composure under pressure are essential to ensure all customer inquiries are resolved efficiently and professionally. Many organizations provide ongoing training, support from supervisors, and knowledge bases to help representatives navigate challenges and deliver positive customer experiences. Building strong communication and problem-solving skills can also make daily tasks more manageable and rewarding.

What is the difference between Service Center Inbound Calls vs Customer Service Representative?

AspectService Center Inbound CallsCustomer Service Representative
Primary RoleHandle inbound calls related to technical support, product inquiries, or service issuesAssist customers with inquiries, complaints, and account information across various industries
Work EnvironmentCall centers, technical support centers, or customer service departmentsCall centers, retail, or office settings
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, communication skills training

Both roles involve assisting customers via phone, but Service Center Inbound Calls typically focus on technical or product-specific support, while Customer Service Representatives handle a broader range of customer inquiries across various industries.

What cities in Tennessee are hiring for Service Center Inbound Calls jobs?

Cities in Tennessee with the most Service Center Inbound Calls job openings:

Remote Customer Service Specialist

Vaco LLC

Nashville, TN โ€ข On-site

$15.40/hr

Other

Posted 10 days ago


Key responsibilities

  • Handle customer calls and make occasional outbound calls in a high-volume inbound call environment.

  • Update customer information while navigating multiple systems.

  • Support customers in a fast-paced call center setting, demonstrating typing and multitasking skills.


Job description

Customer Service Specialist (Remote) Pay: $15.40/hr + quarterly performance bonus Schedule: Mondayโ€“Friday, 8:00amโ€“5:00pm Location: 100% Remote Job Type: Full-time Contract, Contract through the end of February 2027 Start: September 7th We are hiring Remote Customer Service Specialists to support a high-volume inbound call environment. This role involves handling customer calls, making occasional outbound calls, and updating information while navigating multiple systems. This is a fast-paced position well suited for candidates with call center experience who are comfortable typing while speaking and working a fixed weekday schedule. Equipment is provided. Requirements: ยท 2+ years customer service experience ยท High-volume inbound call center experience ยท Strong typing and multitasking skills ยท Reliable internet and quiet workspace ยท Available Mondayโ€“Friday, 8:00amโ€“5:00pm Why Apply: ยท Fully remote work ยท Equipment provided ยท Long-term contract ยท Quarterly performance bonus Relevant skills include Customer Service, Call Center, Inbound Calls, Remote Work, Data Entry, and CRM systems. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspringโ€™s discussions with its Client, Highspringโ€™s understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries (โ€œwe,โ€ โ€œour,โ€ or โ€œVaco by Highspringโ€) respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspringโ€™s use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its clientโ€™s use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individualโ€™s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

Vaco logo

About Vaco

Sourced by ZipRecruiter

Vaco delivers critical talent solutions to companies in the areas of consulting, project resources, executive search, direct hire and strategic staffing with expertise in numerous areas including accounting and finance, technology and operations. Vaco's family of brands includes Pivot Point Consulting, a best in KLAS health care IT solutions provider; Focus Search Partners, a retained executive search practice; and MorganFranklin Consulting, Vaco's methodology-driven global consulting platform. Since its founding in 2002, Vaco has grown to serve more than 12,000 clients across the globe with more 9,800 employees. Vaco has been named to Inc. magazine's list of the fastest-growing private companies for the past 15 years and was named to Forbes' 2018-2021 lists of America's Best Recruiting Firms.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Brentwood, TN, US

Year founded

2002

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