ZipRecruiter

Log In

1

Service Center Inbound Calls Jobs in Arizona (NOW HIRING)

Alphabe Insight

Call Center Agent

Phoenix, AZ

$15 - $19.50/hr

Answer inbound calls and respond to customer inquiries * Make outbound follow-up calls regarding ... Provide accurate product and service information * Resolve customer concerns and escalate issues ...

Alphabe Insight Inc

Call Center Agent

Phoenix, AZ

$15 - $19.50/hr

Answer inbound calls and respond to customer inquiries * Make outbound follow-up calls regarding ... Provide accurate product and service information * Resolve customer concerns and escalate issues ...

Alphabe Insight Inc

Call Center Agent

Phoenix, AZ · On-site

$15 - $19.50/hr

Answer inbound calls and respond to customer inquiries * Make outbound follow-up calls regarding ... Provide accurate product and service information * Resolve customer concerns and escalate issues ...

Limitless East Marketing

Call Center Agent

Phoenix, AZ

$15 - $19.50/hr

Answer inbound calls and respond to customer inquiries * Make outbound follow-up calls regarding ... Provide accurate product and service information * Resolve customer concerns and escalate issues ...

Horizon Point Marketing

Call Center Agent

Phoenix, AZ

$15 - $19.50/hr

Answer inbound calls and respond to customer inquiries * Make outbound follow-up calls regarding ... Provide accurate product and service information * Resolve customer concerns and escalate issues ...

Afni

Inbound Customer Service Representative

Tucson, AZ

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers seeking assistance with their wireless accounts. In addition to resolving inquiries, troubleshooting ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers seeking assistance with their wireless accounts. In addition to resolving inquiries, troubleshooting ...

Afni

Inbound Customer Service Representative

Tucson, AZ

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers seeking assistance with their wireless accounts. In addition to resolving inquiries, troubleshooting ...

next page

Showing results 1-20

All JobsService Center Inbound Calls JobsService Center Inbound Calls Jobs in Arizona

Service Center Inbound Calls information

What jobs make 5000 a week without a degree?

Jobs that can pay $5,000 a week without a degree typically include high-level sales roles, such as real estate agents or insurance brokers, and certain skilled trades like commercial electricians or HVAC technicians with experience. These positions often require strong sales skills, certifications, or extensive experience, and may involve commission-based pay or overtime.

What are the key skills and qualifications needed to thrive as a Service Center Inbound Calls representative, and why are they important?

To thrive as a Service Center Inbound Calls representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Patience, professionalism, and a customer-focused attitude help individuals excel in managing diverse inquiries and resolving issues efficiently. These skills and qualities are crucial for delivering high-quality customer service and maintaining client satisfaction in a fast-paced environment.

What is an inbound call center job?

An inbound call center job involves handling incoming calls from customers seeking assistance, information, or support. Employees in this role typically use customer service skills, computer systems, and communication tools to address inquiries and resolve issues efficiently.

What are some common challenges faced by Service Center Inbound Calls representatives, and how can they be managed?

Service Center Inbound Calls representatives often encounter high call volumes, handling a wide range of customer issues, and managing difficult or upset callers. Time management and maintaining composure under pressure are essential to ensure all customer inquiries are resolved efficiently and professionally. Many organizations provide ongoing training, support from supervisors, and knowledge bases to help representatives navigate challenges and deliver positive customer experiences. Building strong communication and problem-solving skills can also make daily tasks more manageable and rewarding.

What is the difference between Service Center Inbound Calls vs Customer Service Representative?

AspectService Center Inbound CallsCustomer Service Representative
Primary RoleHandle inbound calls related to technical support, product inquiries, or service issuesAssist customers with inquiries, complaints, and account information across various industries
Work EnvironmentCall centers, technical support centers, or customer service departmentsCall centers, retail, or office settings
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, communication skills training

Both roles involve assisting customers via phone, but Service Center Inbound Calls typically focus on technical or product-specific support, while Customer Service Representatives handle a broader range of customer inquiries across various industries.

What are Service Center Inbound Calls?

Service Center Inbound Calls refer to telephone calls received by a customer service center from clients or customers seeking assistance. Agents handling inbound calls typically help with inquiries, technical support, order processing, billing questions, or resolving issues. These calls are essential for maintaining customer satisfaction and ensuring that concerns are addressed promptly. The primary goal is to provide accurate information and effective solutions to callers' needs.

What job makes $10,000 a month without a degree?

A Service Center Inbound Calls representative typically does not earn $10,000 a month without specialized skills or experience. High earnings in customer service roles are uncommon without advanced expertise, certifications, or management responsibilities. Most roles with such income levels usually require significant experience, sales success, or supervisory duties.

Which call centers pay the most?

Service center inbound call jobs at companies that handle technical support, financial services, or specialized customer care tend to offer higher pay, especially for roles requiring technical skills or language proficiency. Salaries can also vary based on experience, location, and whether the position is remote or in-office, with some centers offering bonuses or incentives for performance.
What are popular job titles related to Service Center Inbound Calls jobs in Arizona? For Service Center Inbound Calls jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Service Center Inbound Calls jobs in Arizona look for? The top searched job categories for Service Center Inbound Calls jobs in Arizona are:
What cities in Arizona are hiring for Service Center Inbound Calls jobs? Cities in Arizona with the most Service Center Inbound Calls job openings:
Service Center Inbound Calls jobs near you
Onsite Call Center Representative (Inbound/Outbound Calls)

Onsite Call Center Representative (Inbound/Outbound Calls)

Express Employment

Mesa, AZ • On-site

$18/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Onsite Call Center Representative (Inbound/Outbound Calls) June 3, 2026
Located in Mesa, AZ
Pay: $18.00
Job Full Description
Job Title: Call Center Representative - Inbound/Outbound Calls
Location: Mesa, AZ (This is an ONSITE position, NOT remote.)
Schedule: Monday - Friday, 7:00 AM - 7:00 PM (8-hour shifts within this window)
Compensation:
  • $18/hr (bumps to 20/hr after conversion)
  • Performance reviews every 90 days thereafter

Job Description:
We are seeking motivated and dedicated Call Center Representatives to join our team onsite in Mesa, AZ. This position involves handling outbound calls, assisting with inquiries. The ideal candidate will have excellent communication skills, a passion for customer service, and the ability to handle high call volumes. This role requires a professional and confident approach and the ability to manage objections confidently.
Key Responsibilities:
  • Inbound Calls:
    • Handle calls, outbound, handling objections
    • Gather necessary details and accurately enter them into the system.
    • Accurately document all interactions and follow-up actions in the system.
  • Outbound Calls:
    • Make outbound calls to warm leads.
    • Engage with customers.
    • Overcome objections and handle rebuttals.
    • Meet daily and weekly call goals, focusing on securing as many 'YES' responses as possible.

Qualifications:
  • Strong verbal and written communication skills with the ability to explain complex information clearly.
  • Confidence in handling objections and providing rebuttals, especially for outbound calls.
  • Ability to manage a high volume of calls in a fast-paced environment (inbound or outbound).
  • Customer service experience preferred, but not required.
  • Proficiency in using computer systems for documentation and data entry.

#2105OS
Mesa, AZ
2105
849 North Dobson Road
Suite 107
Mesa, AZ 85201
Express Employment Professionals logo

About Express Employment Professionals

Sourced by ZipRecruiter

Express Employment Professionals, based in Oklahoma City, OK, USA, operates in the staffing industry and is renowned for providing robust and reliable staffing solutions. Their official website - expresspros.com - details their variety of services, which include temporary and full-time staffing, human resources services, and professional search. The company was established in 1983 with the aim of helping as many people as possible to find good jobs, and since then, it has grown exponentially, expanding its reach to various domains within the job market.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Oklahoma City, OK, US

Social media

FacebookTwitter

View All Express Employment Professionals Jobs