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Service Center Inbound Calls Jobs in Flint, MI (NOW HIRING)

SLEEP RX LLC

Customer Service Representative

Highland, MI

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • PTO

Answer inbound calls and respond to patient inquiries regarding DME products and services * Process orders, verify insurance eligibility, and obtain authorizations * Coordinate with clinical staff ...

SLEEP RX LLC

Customer Service Representative

Highland, MI · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • PTO

Answer inbound calls and respond to patient inquiries regarding DME products and services * Process orders, verify insurance eligibility, and obtain authorizations * Coordinate with clinical staff ...

Sleep Rx LLC

Customer Service Representative

Highland, MI · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Key Responsibilities Answer inbound calls and respond to patient inquiries regarding DME products and services Process orders, verify insurance eligibility, and obtain authorizations Coordinate with ...

SLEEP RX LLC

Customer Service Representative

Highland, MI · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Answer inbound calls and respond to patient inquiries regarding DME products and services * Process orders, verify insurance eligibility, and obtain authorizations * Coordinate with clinical staff ...

Al Bourdeau Insurance Agency

Personal Lines Producer

Clarkston, MI · On-site

$35K - $45K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Inbound Calls: Handle incoming calls and inquiries from clients, providing exceptional service and addressing any questions or concerns. Policy Guidance: Offer expert advice and guidance on insurance ...

Al Bourdeau Insurance Agency

Personal Lines Producer

Clarkston, MI · On-site

$35K - $45K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Inbound Calls: Handle incoming calls and inquiries from clients, providing exceptional service and addressing any questions or concerns. Policy Guidance: Offer expert advice and guidance on insurance ...

Midwest Vision Partners

Medical Receptionist

Flint, MI · On-site

$16 - $19.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Description As a Patient Services Representative you will handle inbound calls and provide thorough, efficient, and accurate account updates on for each call made or received and update records ...

Liveops

Remote Customer Service Agent

Flint, MI · Remote

$15 - $20.25/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

Waterford, MI · Remote

$15.75 - $21/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

Saginaw, MI · Remote

$14.50 - $19.25/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

West Bloomfield, MI · Remote

$14.50 - $19.25/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Everstory Partners

Sales Counselor

Saginaw, MI · On-site

$40K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Sales Counselor assists families with funeral selections and attends services. * Leads are generated through a combination of walk-ins, inbound calls and proactive lead generation and prospecting.

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All JobsService Center Inbound Calls JobsService Center Inbound Calls Jobs in Flint, MI

Service Center Inbound Calls information

See Flint, MI salary details

$9

$16

$25

How much do service center inbound calls jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for service center inbound calls in Flint, MI is $16.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service center inbound calls representative?

To thrive as a Service Center Inbound Calls representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Patience, professionalism, and a customer-focused attitude help individuals excel in managing diverse inquiries and resolving issues efficiently. These skills and qualities are crucial for delivering high-quality customer service and maintaining client satisfaction in a fast-paced environment.

What are some common challenges faced by service center inbound calls representatives, and how can they be managed?

Service Center Inbound Calls representatives often encounter high call volumes, handling a wide range of customer issues, and managing difficult or upset callers. Time management and maintaining composure under pressure are essential to ensure all customer inquiries are resolved efficiently and professionally. Many organizations provide ongoing training, support from supervisors, and knowledge bases to help representatives navigate challenges and deliver positive customer experiences. Building strong communication and problem-solving skills can also make daily tasks more manageable and rewarding.

What is the difference between Service Center Inbound Calls vs Customer Service Representative?

AspectService Center Inbound CallsCustomer Service Representative
Primary RoleHandle inbound calls related to technical support, product inquiries, or service issuesAssist customers with inquiries, complaints, and account information across various industries
Work EnvironmentCall centers, technical support centers, or customer service departmentsCall centers, retail, or office settings
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, communication skills training

Both roles involve assisting customers via phone, but Service Center Inbound Calls typically focus on technical or product-specific support, while Customer Service Representatives handle a broader range of customer inquiries across various industries.

What is a service center inbound calls representative?

Service Center Inbound Calls refer to telephone calls received by a customer service center from clients or customers seeking assistance. Agents handling inbound calls typically help with inquiries, technical support, order processing, billing questions, or resolving issues. These calls are essential for maintaining customer satisfaction and ensuring that concerns are addressed promptly. The primary goal is to provide accurate information and effective solutions to callers' needs.

What are popular job titles related to Service Center Inbound Calls jobs in Flint, MI?

For Service Center Inbound Calls jobs in Flint, MI, the most frequently searched job titles are:

What job categories do people searching Service Center Inbound Calls jobs in Flint, MI look for?

The top searched job categories for Service Center Inbound Calls jobs in Flint, MI are:

What cities near Flint, MI are hiring for Service Center Inbound Calls jobs?

Cities near Flint, MI with the most Service Center Inbound Calls job openings:

Service Center Inbound Calls jobs near you

Inside Sales - Customer Service Representative

Webster and Garner

Clio, MI • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Inside Sales / Customer Service Representative

Webster & Garner Inc. is seeking an Inside Sales / Customer Service Representative to join our team. This is a critical, individual-contributor role reporting to the Inside Sales Manager, with a strong focus on generating and closing sales. The ideal candidate is a motivated team player who is committed to delivering superior customer service, upholding safety standards, and pursuing continuous professional development.

Key Responsibilities:

  • Sales
  • Handle inbound calls regarding new propane service, tank installations, and price quotes
  • Convert competitor tank switch-outs and follow up on sales leads to close business
  • Enroll customers in pre-buy, budget billing, and keep-fill programs
  • Identify opportunities to upsell service plans, tank monitors, and equipment
  • Customer Service
  • Process will-call orders and coordinate delivery scheduling
  • Respond to no-heat and out-of-gas calls, coordinate service urgently in accordance with company protocol
  • Resolve billing inquiries, payment issues, and account updates
  • Log and immediately escalate safety-related calls, including odor and leak reports
  • Maintain accurate customer records and delivery notes
  • Generate invoices and other documentation as required
  • Administrative
  • Maintain accurate call and order documentation to support degree-day delivery routing
  • Meet established targets for call handling, response time, and customer satisfaction
  • Support increased call volume during peak winter season
  • Maintain a clean, organized, and professional workspace

Qualifications & Skills

  • Demonstrate phone communication and active listening skills
  • Self-motivated with a strong desire to learn, investigate, and solve problems independently
  • Proficiency in Microsoft Word and Excel; ability to quickly learn our customer software system
  • Strong organizational and administrative skills, including recordkeeping, multitasking, prioritization, and time management
  • Professional appearance, demeanor, and communication style
  • Strong team player who works well with colleagues and contributes to a positive work environment
  • Prior experience in sales or customer service preferred, particularly within the propane, home services, or utilities industries

Apply