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Service Center Inbound Calls Jobs in Flint, MI (NOW HIRING)

SLEEP RX LLC

Customer Service Representative

Highland, MI · On-site

$18 - $22/hr

Answer inbound calls and respond to patient inquiries regarding DME products and services * Process orders, verify insurance eligibility, and obtain authorizations * Coordinate with clinical staff ...

Randstad

Service Representative - Hybrid

Howell, MI · Hybrid

$21.49 - $21.50/hr

... Customer Service Center team on a temp to hire basis, located at their corporate office in ... This team primarily handles indexing several CSC Outlook mailboxes, inbound phone calls related to ...

New

Randstad

Call Center Representative - Hybrid

Howell, MI · Hybrid

$21.99 - $22/hr

Inbound Calls * MS Office * Written Communication * Creative Solutions * Insurance * Customer Service * Data Entry Qualifications: * Years of experience: 2 years * Experience level: Experienced ...

New

Midwest Vision Partners

Medical Receptionist

Flint, MI · On-site

$16 - $19.50/hr

Description As a Patient Services Representative you will handle inbound calls and provide thorough, efficient, and accurate account updates on for each call made or received and update records ...

Liveops

Remote Customer Service Agent

Flint, MI · Remote

$15 - $20.25/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

Waterford, MI · Remote

$15.75 - $21/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

Saginaw, MI · Remote

$14.50 - $19.25/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

West Bloomfield, MI · Remote

$14.50 - $19.25/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Everstory Partners

Sales Counselor

Saginaw, MI · On-site

$40K - $50K/yr

The Sales Counselor assists families with funeral selections and attends services. * Leads are generated through a combination of walk-ins, inbound calls and proactive lead generation and prospecting.

Everstory Partners

Sales Counselor

Mount Morris, MI · On-site

$55K - $100K/yr

The Sales Counselor assists families with funeral selections and attends services. * Leads are generated through a combination of walk-ins, inbound calls and proactive lead generation and prospecting.

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Service Center Inbound Calls information

See Flint, MI salary details

$9

$16

$25

How much do service center inbound calls jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for service center inbound calls in Flint, MI is $16.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.79 per hour, depending on experience, location, and employer.

What is a service center inbound calls representative?

Service Center Inbound Calls refer to telephone calls received by a customer service center from clients or customers seeking assistance. Agents handling inbound calls typically help with inquiries, technical support, order processing, billing questions, or resolving issues. These calls are essential for maintaining customer satisfaction and ensuring that concerns are addressed promptly. The primary goal is to provide accurate information and effective solutions to callers' needs.

What are the key skills and qualifications needed to thrive as a service center inbound calls representative?

To thrive as a Service Center Inbound Calls representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Patience, professionalism, and a customer-focused attitude help individuals excel in managing diverse inquiries and resolving issues efficiently. These skills and qualities are crucial for delivering high-quality customer service and maintaining client satisfaction in a fast-paced environment.

What are some common challenges faced by service center inbound calls representatives, and how can they be managed?

Service Center Inbound Calls representatives often encounter high call volumes, handling a wide range of customer issues, and managing difficult or upset callers. Time management and maintaining composure under pressure are essential to ensure all customer inquiries are resolved efficiently and professionally. Many organizations provide ongoing training, support from supervisors, and knowledge bases to help representatives navigate challenges and deliver positive customer experiences. Building strong communication and problem-solving skills can also make daily tasks more manageable and rewarding.

What is the difference between Service Center Inbound Calls vs Customer Service Representative?

AspectService Center Inbound CallsCustomer Service Representative
Primary RoleHandle inbound calls related to technical support, product inquiries, or service issuesAssist customers with inquiries, complaints, and account information across various industries
Work EnvironmentCall centers, technical support centers, or customer service departmentsCall centers, retail, or office settings
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, communication skills training

Both roles involve assisting customers via phone, but Service Center Inbound Calls typically focus on technical or product-specific support, while Customer Service Representatives handle a broader range of customer inquiries across various industries.

What cities near Flint, MI are hiring for Service Center Inbound Calls jobs?

Cities near Flint, MI with the most Service Center Inbound Calls job openings:

Service Center Inbound Calls jobs near you

Communication Center Representative

The Ward Companies

Davison, MI • On-site

$16/hr

Full-time

Posted 3 days ago

New

Job description

C&L Ward is looking for a motivated, outgoing, and goal-driven Appointment Coordinator to join our team. This is a great opportunity for someone who enjoys talking with people, staying busy, and helping turn client interest into scheduled appointments. In this role, you will answer inbound calls, learn what each client needs, and schedule them appropriately. You will also greet walk-in clients at our design centers and help guide them toward the next steps in their home improvement project.

Responsibilities:

  • Answer inbound calls and schedule appointments for sales and service teams
  • Speak with potential clients to understand their needs for windows, doors, roofing, siding, decking or repairs
  • Follow up with client inquiries until appointments are scheduled
  • Accurately enter client information into our system
  • Confirm appointments and keep schedules organized
  • Greet walk-in clients at our design centers and introduce them to product displays
  • Travel to our Okemos and Saginaw design centers 1-2 times per week as needed, with mileage reimbursement


Schedule and Location:

  • This position primarily works out of our Davison office, with travel to our Okemos and Saginaw design centers 1-2 times per week as needed. Mileage reimbursement is provided
  • Call center hours are Monday through Friday, 8:00AM - 7:00PM, and Saturday 9:00AM - 1:00PM. Team members are scheduled within these hours of operation
  • Applicants living in or near Davison, Okemos, Saginaw or surrounding areas are encouraged to apply