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Senior Voice Architect Jobs (NOW HIRING)

Kinder Morgan, Inc.

Senior IT Voice Engineer

Houston, TX · On-site

$110 - $160/hr

What We Are Looking For We are seeking a Senior IT Voice Engineer for our enterprise voice and ... Design voice architecture, including Direct Routing, Calling Plans, and hybrid scenarios * Provide ...

Kinder Morgan, Inc.

$110 - $160/hr

What We Are Looking For We are seeking a Senior IT Voice Engineer for our enterprise voice and ... Design voice architecture, including Direct Routing, Calling Plans, and hybrid scenarios * Provide ...

Kinder Morgan

Senior IT Voice Engineer

Houston, TX · On-site

What We Are Looking For We are seeking a Senior IT Voice Engineer for our enterprise voice and ... Design voice architecture, including Direct Routing, Calling Plans, and hybrid scenarios * Provide ...

TEKsystems

Voice Engineer

Memphis, TN · Remote

$70 - $80/hr

Description Senior voice engineer with strong experience in modern voice and contact center solutions. The ideal candidate could potentially move toward an architect role in the future, but the ...

Vamonos IT

MS Teams Voice Engineer

Alexandria, VA · On-site

$75K - $110K/yr

This role combines technical leadership with people leadership , serving as both a hands-on senior ... Define and maintain voice architecture standards , documentation, and best practices * Own voice ...

Vamonos IT LLC

MS Teams Voice Engineer

Alexandria, VA · On-site

$75K - $110K/yr

This role combines technical leadership with people leadership, serving as both a hands-on senior ... Define and maintain voice architecture standards, documentation, and best practices * Own voice ...

Architect Search

Senior Project Architect

Orlando, FL · On-site

$110K - $125K/yr

As a Senior Project Architect in Orlando, you'll lead complex, high-visibility projects from ... A trusted voice at the table--owners, contractors, and consultants seek your input. Location and ...

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Senior Voice Architect information

What is a senior voice architect?

A Senior Voice Architect is an experienced professional responsible for designing, implementing, and managing complex voice communication systems within an organization. They focus on unified communications, VoIP (Voice over Internet Protocol), and telephony infrastructure to ensure seamless and secure voice communications. Their role often involves setting technical standards, evaluating new technologies, and overseeing large-scale projects to enhance or upgrade voice networks. Senior Voice Architects work closely with IT teams, vendors, and business stakeholders to align voice solutions with organizational needs.

What are the key skills and qualifications needed to thrive as a senior voice architect?

To thrive as a Senior Voice Architect, you need deep expertise in voice network design, VoIP technologies, SIP protocols, and a relevant degree or equivalent experience. Familiarity with platforms like Cisco Unified Communications Manager, Avaya, and certifications such as CCNP Collaboration or equivalent are highly valuable. Strong analytical thinking, effective communication, and project management skills set top performers apart in this role. These competencies ensure the delivery of reliable, scalable voice solutions that meet organizational needs and adapt to evolving technologies.

What are some typical challenges faced by senior voice architects when integrating new voice technologies into existing enterprise systems?

Senior Voice Architects often encounter challenges related to compatibility and scalability when introducing new voice technologies into established enterprise environments. These challenges may include ensuring seamless integration with legacy telephony systems, maintaining high availability and call quality, and addressing security concerns around voice data. Collaborating closely with network engineers, security teams, and business stakeholders is essential to align technical solutions with organizational needs and to minimize disruptions during migration or upgrades.

What is the difference between Senior Voice Architect vs Voice Engineer?

AspectSenior Voice ArchitectVoice Engineer
Required CredentialsAdvanced certifications (e.g., CCNP Voice, CCIE Voice), extensive experienceRelevant certifications (e.g., CCNA Voice), technical skills
Work EnvironmentDesigning voice solutions, strategic planning, architecture developmentImplementing, configuring, and maintaining voice systems
Employer & Industry UsageTelecom, large enterprises, service providersIT departments, telecom companies, system integrators

The main difference is that a Senior Voice Architect focuses on designing and planning voice communication systems, while a Voice Engineer handles the implementation and maintenance of these systems. Both roles require relevant certifications and industry experience, but the architect role is more strategic and design-oriented.

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Senior Voice Architect jobs near you
Infographic showing various Senior Voice Architect job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Senior IT Voice Engineer

Kinder Morgan, Inc.

Houston, TX • On-site

$110 - $160/hr

Other

Re-posted 19 hours ago

Kinder Morgan rating

8.6

Company rating: 8.6 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

11th of 53 rated energy and utility

Job description

What We Are Looking For

We are seeking a Senior IT Voice Engineer for our enterprise voice and network environment. This role will contribute as a team member for both Cisco CUCM and Microsoft Teams Voice, playing a critical role in our active migration from Cisco to Microsoft Teams Voice.

The ideal candidate has deep hands‑on experience, strong architectural skills, and a proven ability to lead complex voice migrations while maintaining operational stability.

What You Will Do Responsibilities Voice Architecture
  • Support the migration from Cisco CUCM to Microsoft Teams Voice.
  • Design voice architecture, including Direct Routing, Calling Plans, and hybrid scenarios
  • Provide expert-level support for Microsoft Teams Voice, Cisco CUCM, Unity Connection, CCX, gateways, and SIP integrations during transition
  • Configure, manage, and optimize Session Border Controllers (SBCs)
  • Develop and maintain dial plans, call routing, normalization rules, and number porting strategies
  • Analyze and resolve complex call quality and signaling issues
Network & Infrastructure Engineering
  • Ensure enterprise network readiness for Teams Voice, including QoS, bandwidth planning, and latency optimization
  • Support enterprise LAN/WAN environments with a focus on voice quality and QoS
  • Configure and troubleshoot VLANs, QoS, routing, and switching
  • Collaborate with network and security teams to ensure voice traffic reliability and security
  • Monitor system performance and proactively address issues
Operations
  • Work closely with vendors, carriers, and Microsoft/Cisco support
  • Establish operational standards, monitoring, and documentation Required Qualifications
    • Strong hands‑on experience with Microsoft Teams Voice, preferably Direct Routing
    • Extensive experience supporting Cisco CUCM in large enterprise environments
    • Deep understanding of SIP, VoIP, RTP, TLS, and telephony signaling
    • Proven experience leading or architecting voice migration projects
    • Strong networking fundamentals (QoS, VLANs, routing, switching)
    • Advanced troubleshooting skills across voice and network layers
    Preferred Qualifications
    • Direct experience leading Cisco CUCM to Microsoft Teams Voice migrations
    • Experience with global or multi‑site voice deployments
    Soft Skills & Leadership Attributes
    • Strong technical leadership and decision‑making skills
    • Excellent written and verbal communication
    • Ability to influence architecture and standards
    • Comfortable working in complex, high‑visibility initiatives
    • Self‑directed with strong ownership mentality
    Why Join Kinder Morgan

    Kinder Morgan is a large energy infrastructure company operating in North America. Access to reliable, affordable energy is a critical component for improving lives around the world. We are committed to providing energy transportation and storage services in a safe, efficient, and environmentally responsible manner for the benefit of the people, communities, and businesses we serve.

    Kinder Morgan provides equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, childbirth and related medical conditions, gender (including gender identity and expression), sexual orientation, national origin, ancestry, citizenship status, age, physical or mental disability, genetic information, marital status, military or veteran status, family status, status as an individual authorized to work in the U.S., or any other status protected by law.

    For more information about Kinder Morgan, our culture, opportunities available, and to join our Talent Community, please visit our careers site at www.kindermorgan.com.

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About Kinder Morgan

Sourced by ZipRecruiter

Kinder Morgan is moving the fuels of today for the energy of the future. From the natural gas that heats your home to the gasoline that fuels your vehicle, our pipeline and terminal assets provide the necessary infrastructure to meet today's growing global energy demand and play a key role in the low-carbon energy transition of the future.

Industry

Oil and gas extraction

Company size

10,000+ Employees

Headquarters location

Houston, TX, US

Year founded

1997

Social media

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