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Senior Voice Architect Jobs (NOW HIRING)

3B Staffing LLC

Senior Voice Engineer

Pittsburgh, PA · On-site

$97K - $134K/yr

Job Title: Senior Voice Engineer The senior voice engineer will be responsible for the design ... They will architect and configure with security in mind, maintaining vendors best practices. The ...

Pindrop

OR

Architect and implement real-time voice solutions for authentication, fraud prevention, and deepfake detection products. * Integrate and optimize voice network systems-including SIP, VoIP, telephony ...

Pindrop

Senior Voice Engineer

Architect and implement real-time voice solutions for authentication, fraud prevention, and deepfake detection products. * Integrate and optimize voice network systems-including SIP, VoIP, telephony ...

American Electric Power

Senior Voice Engineer

Gahanna, OH · On-site

$116K - $151K/yr

Responsible for collaborating with other Job Families such as Project Managers, Architects ... Strong experience managing and supporting enterprise Voice/VoIP platforms, call routing, dial plans ...

lumos

Senior Voice Specialist

Kansas City, KS · Hybrid

$115K - $126K/yr

Title - Sr. Voice Specialist Location - Charlotte, NC or Kansas City, MO (Hybrid) We're looking for ... Develop technical playbooks, architecture guidance, and competitive positioning materials

lumos

Senior Voice Specialist

Charlotte, NC · Hybrid

$115K - $126K/yr

Title - Sr. Voice Specialist Location - Charlotte, NC or Kansas City, MO (Hybrid) We're looking for ... Develop technical playbooks, architecture guidance, and competitive positioning materials

Aep

Senior Voice Engineer

Gahanna, OH · Hybrid

$116K - $151K/yr

Responsible for collaborating with other Job Families such as Project Managers, Architects ... Strong experience managing and supporting enterprise Voice/VoIP platforms, call routing, dial plans ...

Kinder Morgan

Senior IT Voice Engineer

Houston, TX · On-site

What We Are Looking For We are seeking a Senior IT Voice Engineer for our enterprise voice and ... Design voice architecture, including Direct Routing, Calling Plans, and hybrid scenarios * Provide ...

CorSource Technology Group

System Architect

Portland, OR · On-site

$257K/yr

System Architect 3 Voice & VoIP Systems (Remote) We're looking for a senior Voice & VoIP professional to support a large enterprise communications environment. While the title is System Architect ...

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Senior Voice Architect information

What are the key skills and qualifications needed to thrive as a Senior Voice Architect, and why are they important?

To thrive as a Senior Voice Architect, you need deep expertise in voice network design, VoIP technologies, SIP protocols, and a relevant degree or equivalent experience. Familiarity with platforms like Cisco Unified Communications Manager, Avaya, and certifications such as CCNP Collaboration or equivalent are highly valuable. Strong analytical thinking, effective communication, and project management skills set top performers apart in this role. These competencies ensure the delivery of reliable, scalable voice solutions that meet organizational needs and adapt to evolving technologies.

What is a Senior Voice Architect?

A Senior Voice Architect is an experienced professional responsible for designing, implementing, and managing complex voice communication systems within an organization. They focus on unified communications, VoIP (Voice over Internet Protocol), and telephony infrastructure to ensure seamless and secure voice communications. Their role often involves setting technical standards, evaluating new technologies, and overseeing large-scale projects to enhance or upgrade voice networks. Senior Voice Architects work closely with IT teams, vendors, and business stakeholders to align voice solutions with organizational needs.

What are some typical challenges faced by Senior Voice Architects when integrating new voice technologies into existing enterprise systems?

Senior Voice Architects often encounter challenges related to compatibility and scalability when introducing new voice technologies into established enterprise environments. These challenges may include ensuring seamless integration with legacy telephony systems, maintaining high availability and call quality, and addressing security concerns around voice data. Collaborating closely with network engineers, security teams, and business stakeholders is essential to align technical solutions with organizational needs and to minimize disruptions during migration or upgrades.

What is the difference between Senior Voice Architect vs Voice Engineer?

AspectSenior Voice ArchitectVoice Engineer
Required CredentialsAdvanced certifications (e.g., CCNP Voice, CCIE Voice), extensive experienceRelevant certifications (e.g., CCNA Voice), technical skills
Work EnvironmentDesigning voice solutions, strategic planning, architecture developmentImplementing, configuring, and maintaining voice systems
Employer & Industry UsageTelecom, large enterprises, service providersIT departments, telecom companies, system integrators

The main difference is that a Senior Voice Architect focuses on designing and planning voice communication systems, while a Voice Engineer handles the implementation and maintenance of these systems. Both roles require relevant certifications and industry experience, but the architect role is more strategic and design-oriented.

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Senior Voice Architect jobs near you
Infographic showing various Senior Voice Architect job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 1% Part Time, and 4% Contract. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution.
Senior Voice Engineer

Senior Voice Engineer

3B Staffing LLC

Pittsburgh, PA • On-site

$97K - $134K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Senior Voice Engineer
The senior voice engineer will be responsible for the design, implementation, and ongoing management of the voice system. The system currently includes 2 Cisco call manager clusters, Cisco Emergency Responder, and Unity voicemail systems globally.
This role will ensure maximum uptime is achieved of the voice system for our end users (customers). Reliability is crucial. They will architect and configure with security in mind, maintaining vendors best practices. The ideal candidate will have high attention for customer service. They will also work closely with LAN and WAN teams to optimize performance of the VOIP systems. They will work with vendors to open, troubleshoot and achieve a final resolution of tickets in a timely manner.

  • Provide high level support for voice issues, working with tier 1 techs to troubleshoot and resolve tickets.
  • Follow change management procedures to mitigate production outages.
  • Monitor VOIP systems and be proactive of mitigating issues before they become widespread. Implementing and maintains a DR plan.
  • Engage in projects and achieve completion in the required timeframe.
  • Skills:
  • In depth knowledge of Cisco voice products
  • 5+ years designing/Implementing/troubleshooting with Cisco Call Manager
  • 5+ years working with Cisco Voice Gateways, Analog routers, CUBE's, other SBC's
  • SIP trunking with 3rd party service providers
  • Excellent communication skills
  • Ability to work independently and with various IT teams
  • Ability to guide and mentor lower tier technicians
  • Required to build BOM for replacement equipment
  • Create/maintain Microsoft Visios for network diagrams, call flows, Auto Attendants
  • Time Management
  • Availability to work off hours for upgrades, maintenance, etc
Education:
  • Bachelor's degree is required.
  • CCNP Collaboration is preferred.
  • 5+ years Design and Implementing Cisco voice environments.

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